Rob, you're right. I'll call them early next week. That is awfully generous (and kind!) of you to offer some of your once-fired, but this isn't your problem to fix. I was just taken aback by their response. I would have thought they'd be more eager to make a loyal customer happy. There is no way I would have bought factory ammo if I would have known that I wouldn't be able to safely reload the fired brass. I would have bought virgin brass from Midway and loaded them up myself right from the start.
Seriously, I'm shooting FACTORY ammo out of a FACTORY gun! Unless I'm mistaken, Savage is one of the only companies to even OFFER a FACTORY rifle in Hornady's pride-and-joy caliber! And yet the rep doesn't even CONSIDER that it could have been the ammo - but instead basically throws Savage under the bus. Maybe I should call up Savage and let them know what Hornady is saying?
I mean, ammo consists of four different components: the bullet and case (both of which are made by Hornady in this case) and the primer and powder (both of which are manufactured by entities that AREN'T Hornady). What's more likely to be the offending party? The ammo, which might have been made with a funky lot of powder - sure Hornady tested that batch, but did they test them only in an air-conditioned building? Or was it Savage's barrel? I just happen to have the one Savage barrel whose bore is so undersized it causes crazy pressure spikes. And that barrel is Savage's top of the line - the 12LRP uses their finest target barrels screwed into their finest actions.
Sorry about the rant. The more I think about it, the more disappointed I get. I have been treated SO well by Redding, RCBS, Dillon, Rock River Arms, Giraud, Savage, and Ruger (just to name some of the gun companies I've had really positive customer service experiences with). I just expected a different response from Hornady. It would have been so easy to make a long-time customer happy...
Offer is there Dave if needed.
Savage, Ruger, DPMS, Browning and Thompson Center Icon all make Creedmoor rifles. Having a bad factory rifle does happen. Stuff slips through. I have seen custom guns come short throated. But definitely follow up with Hornady customer service. Give them another chance to make it right with you.
If you wanted you can send me a box of the lot you had problems with if you have them and I can send you a box to replace it and I could shoot your lot through my rifle and see what happens?