I just purchased a new 5.5-22 NXS with a zero stop. I looked at the instructions to set the zero stop and followed them I though. The process involves removing the cap and loosening 4 set screws on a clutch. The instructions said to tighten the screws to 4 inch pounds after you adjust the stop and get your zero. I do not know what 4 inch pounds is but it aint much. I began to tighten the screws very little when one stripped. I checked on the next screw and it stripped also. I tried to be very careful when I tightened the screws. I called Nightforce and they told me it would be 100 bucks to fix it and it would be 4 to 6 weeks. I asked them to just remove the zero stop and I would dial the scope. They said no problem that would be 250 bucks. I can't begin to tell you how Pi##ed off I was. I had this scope 4 days and paid 1810.00 dollars for it and the comment the tec maid was there is a easy way to set the stops. I asked him why it was not in the instructions and he had no answer. I sold the scope today for 1300.00 and took a 500 dollar hit. I planned on buying 4 new nightforce scopes. But they can now kiss my ###. Great customer service Nightforce . I have spent over 3600.00 on Nightforce scopes in the last 2 months. I have another 5.5-25 without the stops and it is great. I know several people have the scopes with the stops and have not had any problems but I think the design of the clutch and the 4 screws is poor. The screws look like they belong in a watch not a scope. Beleive me I did not reef on the screws I did what they said to do used the long end of the allen wrench and they stripped with very little pressure. I have a muzzle brake business and chamber all my rifles and do finish machinist work I am aware of over tightening screws and I was very careful I though. Ross
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Rifle Scopes Night force problems
- Thread starter Rem40xb1
- Start date
Re: Night force problems
paragraphs are your friends. But ive never had a problem with stripping my zero stop screws. With that said you could have probably found the replacement screws at a hardware store.
I know what you are feeling about being told that it would cost money to fix.
paragraphs are your friends. But ive never had a problem with stripping my zero stop screws. With that said you could have probably found the replacement screws at a hardware store.
I know what you are feeling about being told that it would cost money to fix.
Re: Night force problems
Sorry to hear about your bad experience.
Not saying its your fault, just want to understand it. I still don't understand how you could strip the threads if you did not apply too much force on the screws. Did you discuss this part with NF? If the screws are stripped, shouldn't that that much money to replace them.
Since you have mentioned that you sold the scope, the person that bought this scope from you must have ways to fix it with reasonable cost.
I, for one feel the zerostop was easy to set up and pretty happy with it.
Again, sorry to hear about your lost.
Sorry to hear about your bad experience.
Not saying its your fault, just want to understand it. I still don't understand how you could strip the threads if you did not apply too much force on the screws. Did you discuss this part with NF? If the screws are stripped, shouldn't that that much money to replace them.
Since you have mentioned that you sold the scope, the person that bought this scope from you must have ways to fix it with reasonable cost.
I, for one feel the zerostop was easy to set up and pretty happy with it.
Again, sorry to hear about your lost.
Re: Night force problems
That sucks. I love my NF's but don't have zero stop. I like being one revelution off to much to have one.
That sucks. I love my NF's but don't have zero stop. I like being one revelution off to much to have one.
Re: Night force problems
Wow, that sucks. Without even asking to see the scope to see if it was defective or user caused, they wanted money to fix it? Piss poor customer service if you ask me.
Wow, that sucks. Without even asking to see the scope to see if it was defective or user caused, they wanted money to fix it? Piss poor customer service if you ask me.
Re: Night force problems
Did you use a driver or an allen key?
There is no way the screws can strip using an allen key and finger tightening. Also IIRC, the instructions state that you should not loosen the screws more than the prescribed amount and that you should tighten each screw a little bit at a time, did you follow that procedure?
Did you use a driver or an allen key?
There is no way the screws can strip using an allen key and finger tightening. Also IIRC, the instructions state that you should not loosen the screws more than the prescribed amount and that you should tighten each screw a little bit at a time, did you follow that procedure?
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">Beleive me I did not reef on the screws I did what they said to do used the long end of the allen wrench and they stripped with very little pressure.</div></div>
Reading his post might help.
<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">Beleive me I did not reef on the screws I did what they said to do used the long end of the allen wrench and they stripped with very little pressure.</div></div>
Reading his post might help.
Re: Night force problems
I've been alittle concerned when setting mine before . I agree that the screws look as if they belong in a watch and not a locking mechanism .
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">Wow, that sucks. Without even asking to see the scope to see if it was defective or user caused, they wanted money to fix it? Piss poor customer service if you ask me.</div></div>
+1
I've been alittle concerned when setting mine before . I agree that the screws look as if they belong in a watch and not a locking mechanism .
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">Wow, that sucks. Without even asking to see the scope to see if it was defective or user caused, they wanted money to fix it? Piss poor customer service if you ask me.</div></div>
+1
Re: Night force problems
I took one look at those "zero-stop" instructions and told myself I better wait for my engineer friend who's a Night Force dealer to give me a hand. Keep in mind that I am very mechanically inclined but this was my first experience with the NF system and I didnt want to screw it up. (no pun intended!!).
It sucks to hear that NF's customer Service wasn't a little more accomodating.
I took one look at those "zero-stop" instructions and told myself I better wait for my engineer friend who's a Night Force dealer to give me a hand. Keep in mind that I am very mechanically inclined but this was my first experience with the NF system and I didnt want to screw it up. (no pun intended!!).
It sucks to hear that NF's customer Service wasn't a little more accomodating.
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CST</div><div class="ubbcode-body">thats bullshit...they have had a military contract...you think those soldiers in the field use little princess fingers on their gear...something aint right </div></div>
I'm pretty sure the military contract is for the 2.5-10x scope which just so happens to have a completely different zero stop design. A design that I think is brilliant in it's simplicity and should be way more robust than that crazy clutch design.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CST</div><div class="ubbcode-body">thats bullshit...they have had a military contract...you think those soldiers in the field use little princess fingers on their gear...something aint right </div></div>
I'm pretty sure the military contract is for the 2.5-10x scope which just so happens to have a completely different zero stop design. A design that I think is brilliant in it's simplicity and should be way more robust than that crazy clutch design.
Re: Night force problems
It doesn't take a lot of write ups like this to just say - hey go with a Vortex Razor, two hundred more dollars and I get a FFP scope. Sorry about the pain in the ass. CS is what it is ALL about. If you f%%^ your customers they will go elsewhere quickly and tell their friends to do it too.
It doesn't take a lot of write ups like this to just say - hey go with a Vortex Razor, two hundred more dollars and I get a FFP scope. Sorry about the pain in the ass. CS is what it is ALL about. If you f%%^ your customers they will go elsewhere quickly and tell their friends to do it too.
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">
Quote:Beleive me I did not reef on the screws I did what they said to do used the long end of the allen wrench and they stripped with very little pressure.
Reading his post might help. </div></div>
Not unless you know what 'reef' means
<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">
Quote:Beleive me I did not reef on the screws I did what they said to do used the long end of the allen wrench and they stripped with very little pressure.
Reading his post might help. </div></div>
Not unless you know what 'reef' means
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: JSTARSZ</div><div class="ubbcode-body">It doesn't take a lot of write ups like this to just say - hey go with a Vortex Razor, two hundred more dollars and I get a FFP scope.</div></div>
The Vortex Razor HD's zero stop is a lot easier to set up than the NF F1. Also, It seems a more robust zero stop (JMO and yes I have both scopes).
Jamie
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: JSTARSZ</div><div class="ubbcode-body">It doesn't take a lot of write ups like this to just say - hey go with a Vortex Razor, two hundred more dollars and I get a FFP scope.</div></div>
The Vortex Razor HD's zero stop is a lot easier to set up than the NF F1. Also, It seems a more robust zero stop (JMO and yes I have both scopes).
Jamie
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: JSTARSZ</div><div class="ubbcode-body">It doesn't take a lot of write ups like this to just say - hey go with a Vortex Razor, two hundred more dollars and I get a FFP scope. Sorry about the pain in the ass. CS is what it is ALL about. If you f%%^ your customers they will go elsewhere quickly and tell their friends to do it too. </div></div>
My take on this is that we are getting a partial story or that he should have gone upstream and got someone told off. I would have. It's not a normal report from NF in your country, support seems to be very very good for you guys with minimal issues getting things fixed. for you guys
There are very few reported service issues for OS customers. I don't expect no issues or no problems. Just that most don't see them. It's when you start to hear of a lot of problems over a period of time from trusted sources you need to listen and change what you are buying.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: JSTARSZ</div><div class="ubbcode-body">It doesn't take a lot of write ups like this to just say - hey go with a Vortex Razor, two hundred more dollars and I get a FFP scope. Sorry about the pain in the ass. CS is what it is ALL about. If you f%%^ your customers they will go elsewhere quickly and tell their friends to do it too. </div></div>
My take on this is that we are getting a partial story or that he should have gone upstream and got someone told off. I would have. It's not a normal report from NF in your country, support seems to be very very good for you guys with minimal issues getting things fixed. for you guys
There are very few reported service issues for OS customers. I don't expect no issues or no problems. Just that most don't see them. It's when you start to hear of a lot of problems over a period of time from trusted sources you need to listen and change what you are buying.
Re: Night force problems
I followed the procedure to the letter and I did use a allen wrench not a screw driver. I know there are alot of people that think Nightforce is the best there is and have never had a problem with there scopes. But my post is accurate and the design is poor at best. I have other Nightforce scopes without the zero stop and ther are great. Nightforce needs to remember the people that made there company what it is today. If Nightforce changed the zero stop for the military contract then they are aware of the potential problem. Ross
I followed the procedure to the letter and I did use a allen wrench not a screw driver. I know there are alot of people that think Nightforce is the best there is and have never had a problem with there scopes. But my post is accurate and the design is poor at best. I have other Nightforce scopes without the zero stop and ther are great. Nightforce needs to remember the people that made there company what it is today. If Nightforce changed the zero stop for the military contract then they are aware of the potential problem. Ross
Re: Night force problems
I agree with Ross on this one, seems like a pretty minor and inexpensive problem for nightforce to fix and satisfy a customer that just spent 1810.00 in good faith. Their getting much more bad repor on their warranty coverage here than the the minor cost to them for not satisfying a customer!
I agree with Ross on this one, seems like a pretty minor and inexpensive problem for nightforce to fix and satisfy a customer that just spent 1810.00 in good faith. Their getting much more bad repor on their warranty coverage here than the the minor cost to them for not satisfying a customer!
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CST</div><div class="ubbcode-body">thats bullshit...they have had a military contract...you think those soldiers in the field use little princess fingers on their gear...something aint right </div></div>
Down fanboy, The OP is just posting an experience. Note NF make scopes without zero-stops too.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CST</div><div class="ubbcode-body">thats bullshit...they have had a military contract...you think those soldiers in the field use little princess fingers on their gear...something aint right </div></div>
Down fanboy, The OP is just posting an experience. Note NF make scopes without zero-stops too.
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Usdmgtr</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CST</div><div class="ubbcode-body">thats bullshit...they have had a military contract...you think those soldiers in the field use little princess fingers on their gear...something aint right </div></div>
Down fanboy </div></div>
LOL!!!!
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Usdmgtr</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CST</div><div class="ubbcode-body">thats bullshit...they have had a military contract...you think those soldiers in the field use little princess fingers on their gear...something aint right </div></div>
Down fanboy </div></div>
LOL!!!!
Re: Night force problems
Before this thread turns into a pissing match, lets set a few thing straight.
1. No one is saying that NF scopes suck, or they make crappy optics, as a matter of fact they make great products that are durrable and work well. Perhaps thats the reason their customer service skills arent very well known.
2. No one is bashing NF or trying to, they have a large following, so fanboys stand down.
what is being pointed out is that since no one gets to use their customer service often, so not too many + or - stories exist, but if the OP's experiance is an example of how they treat their customers, well then their CS leaves a lot to be desired. Or maybe I have been spoiled by USO's unmatched CS.
IMHO, NF's response should have been "send it in and we will take a look at it" Then if they saw that it was customer caused, they could have contacted the customer with a quote to fix it. for all they know, the screw, the hole, or the threads on the clutch could have been out of spec causing the stripped bolt.
Once again, lets keep the thread on topic so it doesnt get locked.
Before this thread turns into a pissing match, lets set a few thing straight.
1. No one is saying that NF scopes suck, or they make crappy optics, as a matter of fact they make great products that are durrable and work well. Perhaps thats the reason their customer service skills arent very well known.
2. No one is bashing NF or trying to, they have a large following, so fanboys stand down.
what is being pointed out is that since no one gets to use their customer service often, so not too many + or - stories exist, but if the OP's experiance is an example of how they treat their customers, well then their CS leaves a lot to be desired. Or maybe I have been spoiled by USO's unmatched CS.
IMHO, NF's response should have been "send it in and we will take a look at it" Then if they saw that it was customer caused, they could have contacted the customer with a quote to fix it. for all they know, the screw, the hole, or the threads on the clutch could have been out of spec causing the stripped bolt.
Once again, lets keep the thread on topic so it doesnt get locked.
Re: Night force problems
I am sorry to hear of your bad experience with their customer service. I was a loyal Leupold customer for over twenty years but gave up on them when their customer service and quality began to drop. I purchased 26 Leupolds between 1987 and 2009 and sold the last MK4 earlier this year.
I have now invested a small fortune in ten NF NXS scopes. I have been very pleased with the scopes thus far. None are FFP, however. I have no experience with NF customer service other than a reticle change and that went smoothly.
Perhaps someone from Nightforce will post here. I sincerely hope this is not the beginning of the slippery slope.
I am sorry to hear of your bad experience with their customer service. I was a loyal Leupold customer for over twenty years but gave up on them when their customer service and quality began to drop. I purchased 26 Leupolds between 1987 and 2009 and sold the last MK4 earlier this year.
I have now invested a small fortune in ten NF NXS scopes. I have been very pleased with the scopes thus far. None are FFP, however. I have no experience with NF customer service other than a reticle change and that went smoothly.
Perhaps someone from Nightforce will post here. I sincerely hope this is not the beginning of the slippery slope.
Re: Night force problems
Reguardless of manufacturing/customer fault it should have been taken care of, especially if it's a design flaw. No excuses! That's piss poor CS, shame on you NF.
Reguardless of manufacturing/customer fault it should have been taken care of, especially if it's a design flaw. No excuses! That's piss poor CS, shame on you NF.
Re: Night force problems
Sounds as though NF should just fix it and keep a customer, period. It's not as though in this day and age they can afford to piss away patrons. I own a NF with zero stop and have never had an issue so far. Doesn't seem as this is a costly fix so they should fix it if it was damaged upon receipt. Sorry to hear the hassle, good luck in your quest...
Sounds as though NF should just fix it and keep a customer, period. It's not as though in this day and age they can afford to piss away patrons. I own a NF with zero stop and have never had an issue so far. Doesn't seem as this is a costly fix so they should fix it if it was damaged upon receipt. Sorry to hear the hassle, good luck in your quest...
Re: Night force problems
lol. i think its funny you took a $510 loss on a scope that if you invested a simple $100 into, you could have got away with a $200ish loss. This makes me laugh a little inside....
lol. i think its funny you took a $510 loss on a scope that if you invested a simple $100 into, you could have got away with a $200ish loss. This makes me laugh a little inside....
Re: Night force problems
Im glad you take joy in seing someone loose money. I hope you have a good laugh. It was the principal of the whole thing that you miss. I can afford the loss and I have already replaced my Nightforce scopes with Mark 4 scopes. I hope in the future if you have a problem someone just say's it makes me laugh inside. Ross
Im glad you take joy in seing someone loose money. I hope you have a good laugh. It was the principal of the whole thing that you miss. I can afford the loss and I have already replaced my Nightforce scopes with Mark 4 scopes. I hope in the future if you have a problem someone just say's it makes me laugh inside. Ross
Re: Night force problems
Sometimes ya got to stick by your principles. I don't think the money was the issue at all. It's not wanting to own something from a company that treats ya like that. I do believe he said he had 4 of the NF scopes and was planning to buy 3 more in the near future. He took a loss on all of them to be rid of them and I can understand why he did it. If I've been stuck by a store or company or even an individual in my business dealings I'm done forever with them. They had their chance, too bad he might of talked to someone low on the food chain there that couldn't make a decision to help him but now they have lost a good customer and prob a lot more that might be reading about his problem.
I know some problems fall thru the crack and were handled poorly from both sides on some issues but he has only posted his story here so others will see how he was treated.
Topstrap
Sometimes ya got to stick by your principles. I don't think the money was the issue at all. It's not wanting to own something from a company that treats ya like that. I do believe he said he had 4 of the NF scopes and was planning to buy 3 more in the near future. He took a loss on all of them to be rid of them and I can understand why he did it. If I've been stuck by a store or company or even an individual in my business dealings I'm done forever with them. They had their chance, too bad he might of talked to someone low on the food chain there that couldn't make a decision to help him but now they have lost a good customer and prob a lot more that might be reading about his problem.
I know some problems fall thru the crack and were handled poorly from both sides on some issues but he has only posted his story here so others will see how he was treated.
Topstrap
Re: Night force problems
Too bad you had problems with NF, I have same scope and have been very happy with it. FYI, Premier Reticles scopes allow zeroing without tools just by using a spent cartridge. Hope you have better luck with your next scope.
Too bad you had problems with NF, I have same scope and have been very happy with it. FYI, Premier Reticles scopes allow zeroing without tools just by using a spent cartridge. Hope you have better luck with your next scope.
Re: Night force problems
I for one appreciate threads like this. I like to hear all sides of the story for every product I'm considering. This will help me to make an informed decision for my next scope purchase, should NF be considered.
I for one appreciate threads like this. I like to hear all sides of the story for every product I'm considering. This will help me to make an informed decision for my next scope purchase, should NF be considered.
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">Before this thread turns into a pissing match, lets set a few thing straight.
1. No one is saying that NF scopes suck, or they make crappy optics, as a matter of fact they make great products that are durrable and work well. Perhaps thats the reason their customer service skills arent very well known.
<span style="color: #FF0000">A fair few guys over here have delt with warrenty/wait periods.
</span>
2. No one is bashing NF or trying to, they have a large following, so fanboys stand down.
<span style="color: #FF0000">In no way am I a fan of them over here. I wouldn't consider buying one, I don't look, I don't care due to how they are supported locally. Totally off my radar for purchases. Might be the best scope in the world but over here...</span>
what is being pointed out is that since no one gets to use their customer service often, so not too many + or - stories exist, but if the OP's experiance is an example of how they treat their customers, well then their CS leaves a lot to be desired. Or maybe I have been spoiled by USO's unmatched CS.
<span style="color: #FF0000">The OP's case is not usual and I would have gone up the food chain and saw what the response was. The guy he spoke to, if what is said was accurate needs to have some training at the very least. Or move here and work for the local importers. He would fit in.
When you hear Aussies "bitch and moan" about service here, what the OP posted is about normal for many companies/importers. Want to wait 6+ months for a firing pin for a popular firearm? under warrenty...</span>
IMHO, NF's response should have been "send it in and we will take a look at it" Then if they saw that it was customer caused, they could have contacted the customer with a quote to fix it. for all they know, the screw, the hole, or the threads on the clutch could have been out of spec causing the stripped bolt.
<span style="color: #FF0000">For sure, they know of a problem since the Mil version is fixed. It's a small issue they should have repaired and I bet had the OP gone up a level he would have got it done. Should he have HAD to do so? No but he would then know if NF ARE like he is claiming or if the guy he spoke to needs to look for a new job. I am quite happy to be part of the education program for morons. Everything I know states he was "unlucky" and this is not normal support. </span>
Once again, lets keep the thread on topic so it doesnt get locked. </div></div>
No company is perfect. I'm no fan in anyway but I like fair and reasonable. In this case we don't know this is anything other than a limited one off support issues. If there was a lot of this going around it would be different but there is not. If he was posting from over here though......
Blind support of any product, "fanism" is moronic. The OP had an issue, it should have been resolved properly. He could have done more but that was up to him, he should not HAVE to force support. I don't think anything was resolved doing it like he did BUT that was up to him. Any scope marketed where NF are SHOULD be robust and they clearly know this part is not.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">Before this thread turns into a pissing match, lets set a few thing straight.
1. No one is saying that NF scopes suck, or they make crappy optics, as a matter of fact they make great products that are durrable and work well. Perhaps thats the reason their customer service skills arent very well known.
<span style="color: #FF0000">A fair few guys over here have delt with warrenty/wait periods.
2. No one is bashing NF or trying to, they have a large following, so fanboys stand down.
<span style="color: #FF0000">In no way am I a fan of them over here. I wouldn't consider buying one, I don't look, I don't care due to how they are supported locally. Totally off my radar for purchases. Might be the best scope in the world but over here...</span>
what is being pointed out is that since no one gets to use their customer service often, so not too many + or - stories exist, but if the OP's experiance is an example of how they treat their customers, well then their CS leaves a lot to be desired. Or maybe I have been spoiled by USO's unmatched CS.
<span style="color: #FF0000">The OP's case is not usual and I would have gone up the food chain and saw what the response was. The guy he spoke to, if what is said was accurate needs to have some training at the very least. Or move here and work for the local importers. He would fit in.
IMHO, NF's response should have been "send it in and we will take a look at it" Then if they saw that it was customer caused, they could have contacted the customer with a quote to fix it. for all they know, the screw, the hole, or the threads on the clutch could have been out of spec causing the stripped bolt.
<span style="color: #FF0000">For sure, they know of a problem since the Mil version is fixed. It's a small issue they should have repaired and I bet had the OP gone up a level he would have got it done. Should he have HAD to do so? No but he would then know if NF ARE like he is claiming or if the guy he spoke to needs to look for a new job. I am quite happy to be part of the education program for morons. Everything I know states he was "unlucky" and this is not normal support. </span>
Once again, lets keep the thread on topic so it doesnt get locked. </div></div>
No company is perfect. I'm no fan in anyway but I like fair and reasonable. In this case we don't know this is anything other than a limited one off support issues. If there was a lot of this going around it would be different but there is not. If he was posting from over here though......
Blind support of any product, "fanism" is moronic. The OP had an issue, it should have been resolved properly. He could have done more but that was up to him, he should not HAVE to force support. I don't think anything was resolved doing it like he did BUT that was up to him. Any scope marketed where NF are SHOULD be robust and they clearly know this part is not.
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">
2. No one is bashing NF or trying to, they have a large following, so fanboys stand down.
what is being pointed out is that since no one gets to use their customer service often, so not too many + or - stories exist, but if the OP's experiance is an example of how they treat their customers, well then their CS leaves a lot to be desired. Or maybe I have been spoiled by USO's unmatched CS.
</div></div>
Last time I had to use USO's "unmatched CS", they quoted me a 2 week fix on an issue that came from the factory and it ended up being 4 months before I got my scope back. I guess I should have complained about it publicly on the hide and they would have replied quickly about how they will take great care of me, fixed it faster and someone would have given me some free stickers or t-shirts.
I mean, since you are using this one incident as an example of NF's customer service: it should be ok for me to base USO's vaunted customer service on my incident too right?
I have no idea what conversation the OP had with NF, and by all means he may have been fed some BS by customer service, but as suggested by other posters, it might have been more sensible for him to go up the management chain at customer service to figure out what was going on.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">
2. No one is bashing NF or trying to, they have a large following, so fanboys stand down.
what is being pointed out is that since no one gets to use their customer service often, so not too many + or - stories exist, but if the OP's experiance is an example of how they treat their customers, well then their CS leaves a lot to be desired. Or maybe I have been spoiled by USO's unmatched CS.
</div></div>
Last time I had to use USO's "unmatched CS", they quoted me a 2 week fix on an issue that came from the factory and it ended up being 4 months before I got my scope back. I guess I should have complained about it publicly on the hide and they would have replied quickly about how they will take great care of me, fixed it faster and someone would have given me some free stickers or t-shirts.
I mean, since you are using this one incident as an example of NF's customer service: it should be ok for me to base USO's vaunted customer service on my incident too right?
I have no idea what conversation the OP had with NF, and by all means he may have been fed some BS by customer service, but as suggested by other posters, it might have been more sensible for him to go up the management chain at customer service to figure out what was going on.
Re: Night force problems
sickness, your posts mean about the same on this board as Piston Petes. We all know you hate USO, no need to remind us. And you have also been cought on many lies about your USO stories by other members who went back and read your posts. You have 210 posts of which 200 of them are bashing USO and 10 are for sale threads. You contribute nothing to this forum other than reminding us how USO sucks.
In other words, go pound sand!
sickness, your posts mean about the same on this board as Piston Petes. We all know you hate USO, no need to remind us. And you have also been cought on many lies about your USO stories by other members who went back and read your posts. You have 210 posts of which 200 of them are bashing USO and 10 are for sale threads. You contribute nothing to this forum other than reminding us how USO sucks.
In other words, go pound sand!
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">sickness, your posts mean about the same on this board as Piston Petes. We all know you hate USO, no need to remind us. And you have also been cought on many lies about your USO stories by other members who went back and read your posts. You have 210 posts of which 200 of them are bashing USO and 10 are for sale threads. You contribute nothing to this forum other than reminding us how USO sucks.
In other words, go pound sand! </div></div>
Since you have once again insulted my integrity:
<span style="font-weight: bold">Please back up your baseless accusations and show me where I lied, was caught lying or made anything up about USO and I will never say another bad word about USO again.</span>
I only posted what I did because you are being the pot calling the kettle black by doing exactly what you accuse me of doing. The difference is that you have no experience with NF and see fit to bash them on the forum, yet I have had several bad encounters with USO and have owned more USO scopes than the one you do.
Fact of the matter is, I don't like your preferred scope brand and you feel the need to throw personal attacks at me to defend your purchase.
You really need to grow up and learn not to take things so personally. Its a fucking tool, an inanimate object. I'm not insulting your wife or your mother, there's no need for you to cry about it and get mad.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">sickness, your posts mean about the same on this board as Piston Petes. We all know you hate USO, no need to remind us. And you have also been cought on many lies about your USO stories by other members who went back and read your posts. You have 210 posts of which 200 of them are bashing USO and 10 are for sale threads. You contribute nothing to this forum other than reminding us how USO sucks.
In other words, go pound sand! </div></div>
Since you have once again insulted my integrity:
<span style="font-weight: bold">Please back up your baseless accusations and show me where I lied, was caught lying or made anything up about USO and I will never say another bad word about USO again.</span>
I only posted what I did because you are being the pot calling the kettle black by doing exactly what you accuse me of doing. The difference is that you have no experience with NF and see fit to bash them on the forum, yet I have had several bad encounters with USO and have owned more USO scopes than the one you do.
Fact of the matter is, I don't like your preferred scope brand and you feel the need to throw personal attacks at me to defend your purchase.
You really need to grow up and learn not to take things so personally. Its a fucking tool, an inanimate object. I'm not insulting your wife or your mother, there's no need for you to cry about it and get mad.
Re: Night force problems
Grow up? lol, now thats funny. Whats also funny is the only posts you have are either bashing USO or selling shit. I in no way bashed NF in this thread, just pointed out that they should have inspected the scope first before they make up their mind on charging the customer for the repair. Now even a NF fanboy like you can agree with that.
As to you lieing, well there was you selling a USO that had been repaired by USO as you put it without disclosing that it had been repaired. I call that lieing. Some of the members went back to your posts and read them. It was in another USO post that you started your usual bashing in.
I really dont care one way or another, if members here have questionss about my integraty, they can go back and read my posts and see how much I try to contribute to this forum. All your post history contains is USO bashing and a couple of for sale threads. I think that alone says a lot!
Grow up? lol, now thats funny. Whats also funny is the only posts you have are either bashing USO or selling shit. I in no way bashed NF in this thread, just pointed out that they should have inspected the scope first before they make up their mind on charging the customer for the repair. Now even a NF fanboy like you can agree with that.
As to you lieing, well there was you selling a USO that had been repaired by USO as you put it without disclosing that it had been repaired. I call that lieing. Some of the members went back to your posts and read them. It was in another USO post that you started your usual bashing in.
I really dont care one way or another, if members here have questionss about my integraty, they can go back and read my posts and see how much I try to contribute to this forum. All your post history contains is USO bashing and a couple of for sale threads. I think that alone says a lot!
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sobrbiker883</div><div class="ubbcode-body">USO scopes (as any other brand) have had scopes with issues go out the door.
All I saw in your posts was an ST10 in perfect condition you sold (at a discount yes, but there was no disclusure of fixed "build problems" in your for sale post).
There are none (I found) posted in your available history that state what your problems were or how USO responded.
</div></div>
Guess he didnt really expect anyone to take the time to go through his history, lol. </div></div>
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sickeness</div><div class="ubbcode-body">
They were both in perfect condition: after months of sending back and forth to USO to have the issues corrected to my satisfaction. I would not sell anything that is less than 100% functional to my knowledge without mentioning it. After being "rebuilt" the scope was good as new according to USO if that counts for you.
</div></div>
Need I say more?
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sobrbiker883</div><div class="ubbcode-body">USO scopes (as any other brand) have had scopes with issues go out the door.
All I saw in your posts was an ST10 in perfect condition you sold (at a discount yes, but there was no disclusure of fixed "build problems" in your for sale post).
There are none (I found) posted in your available history that state what your problems were or how USO responded.
</div></div>
Guess he didnt really expect anyone to take the time to go through his history, lol. </div></div>
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sickeness</div><div class="ubbcode-body">
They were both in perfect condition: after months of sending back and forth to USO to have the issues corrected to my satisfaction. I would not sell anything that is less than 100% functional to my knowledge without mentioning it. After being "rebuilt" the scope was good as new according to USO if that counts for you.
</div></div>
Need I say more?
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Salmonaxe</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CST</div><div class="ubbcode-body">thats bullshit...they have had a military contract...you think those soldiers in the field use little princess fingers on their gear...something aint right </div></div>
I'm pretty sure the military contract is for the 2.5-10x scope which just so happens to have a completely different zero stop design. A design that I think is brilliant in it's simplicity and should be way more robust than that crazy clutch design.
</div></div>
That is not True, or should I say this is not True... the Military uses the 3-15X50 w/ Zero stops on the USASF scopes which are both SFP and FFP, as well many other countries militaries use the NF 3-15X like Canada.
Crane and SOCOM use the 1-4X, 2.5-10X24, and 3-15X. I have also seen 5.2-22x on some larger rifles in the inventory
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Salmonaxe</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CST</div><div class="ubbcode-body">thats bullshit...they have had a military contract...you think those soldiers in the field use little princess fingers on their gear...something aint right </div></div>
I'm pretty sure the military contract is for the 2.5-10x scope which just so happens to have a completely different zero stop design. A design that I think is brilliant in it's simplicity and should be way more robust than that crazy clutch design.
</div></div>
That is not True, or should I say this is not True... the Military uses the 3-15X50 w/ Zero stops on the USASF scopes which are both SFP and FFP, as well many other countries militaries use the NF 3-15X like Canada.
Crane and SOCOM use the 1-4X, 2.5-10X24, and 3-15X. I have also seen 5.2-22x on some larger rifles in the inventory
Re: Night force problems
I called Nightforce customer service on 4/19/2010 and asked about AO adjustment on a 8-32x56 Benchrest model. It had a narrow parallax adjustment and the optics were pretty cloudy when parallax was dialed out. Spoke with Ken and told him my action was out for some work and was wondering what the cost would be for them to look it over during this time. He said the only thing it would cost me was shipping to them. He said they would go thru the scope completely and clean and repair anything out of spec and pay for shipping back to me. I haven't gotten it back yet but my initial impression could be nothing but positive.
I called Nightforce customer service on 4/19/2010 and asked about AO adjustment on a 8-32x56 Benchrest model. It had a narrow parallax adjustment and the optics were pretty cloudy when parallax was dialed out. Spoke with Ken and told him my action was out for some work and was wondering what the cost would be for them to look it over during this time. He said the only thing it would cost me was shipping to them. He said they would go thru the scope completely and clean and repair anything out of spec and pay for shipping back to me. I haven't gotten it back yet but my initial impression could be nothing but positive.
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sobrbiker883</div><div class="ubbcode-body">USO scopes (as any other brand) have had scopes with issues go out the door.
All I saw in your posts was an ST10 in perfect condition you sold (at a discount yes, but there was no disclusure of fixed "build problems" in your for sale post).
There are none (I found) posted in your available history that state what your problems were or how USO responded.
</div></div>
Guess he didnt really expect anyone to take the time to go through his history, lol. </div></div>
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sickeness</div><div class="ubbcode-body">
They were both in perfect condition: after months of sending back and forth to USO to have the issues corrected to my satisfaction. I would not sell anything that is less than 100% functional to my knowledge without mentioning it. After being "rebuilt" the scope was good as new according to USO if that counts for you.
</div></div>
Need I say more? </div></div>
The scope was not "repaired", it was "rebuilt" by USO which according to them is the reason it took months. According to what USO stated to me, it was good or better than new. So really now, what's your point? So you are telling me that USO with their "great CS" would lie to me when they told me the scope was "good as new"? The irony is hilarious here that you are going against your high opinion of the company just to find a way to dispute me. <span style="font-weight: bold">I'm still waiting for you to back up your slander with actual facts since you saw fit to insult my integrity and call me a liar</span>.
When I tell you to grow up, you should really go back and read some of your posts to see how childish you sound. NF fanboy? Hardly. Its pretty obvious that you are rankled by what I say and feel the need to publicly sling immature insults at me in an attempt to hurt my feelings or show how much of an internet tough guy you are, If you have a problem with me, you can feel free to take it up in PM.
I'm not trying to insult you, I'm just pointing out how ridiculous you are acting. I'm not going to pitch a fit or throw personal insults if you try to insult my favorite brand of whatever. I'm not that attached to inanimate objects.
As far as how much you contribute to this forum:
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">
I always post while taking a dump.
</div></div>
Childish. Nuff said.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sobrbiker883</div><div class="ubbcode-body">USO scopes (as any other brand) have had scopes with issues go out the door.
All I saw in your posts was an ST10 in perfect condition you sold (at a discount yes, but there was no disclusure of fixed "build problems" in your for sale post).
There are none (I found) posted in your available history that state what your problems were or how USO responded.
</div></div>
Guess he didnt really expect anyone to take the time to go through his history, lol. </div></div>
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sickeness</div><div class="ubbcode-body">
They were both in perfect condition: after months of sending back and forth to USO to have the issues corrected to my satisfaction. I would not sell anything that is less than 100% functional to my knowledge without mentioning it. After being "rebuilt" the scope was good as new according to USO if that counts for you.
</div></div>
Need I say more? </div></div>
The scope was not "repaired", it was "rebuilt" by USO which according to them is the reason it took months. According to what USO stated to me, it was good or better than new. So really now, what's your point? So you are telling me that USO with their "great CS" would lie to me when they told me the scope was "good as new"? The irony is hilarious here that you are going against your high opinion of the company just to find a way to dispute me. <span style="font-weight: bold">I'm still waiting for you to back up your slander with actual facts since you saw fit to insult my integrity and call me a liar</span>.
When I tell you to grow up, you should really go back and read some of your posts to see how childish you sound. NF fanboy? Hardly. Its pretty obvious that you are rankled by what I say and feel the need to publicly sling immature insults at me in an attempt to hurt my feelings or show how much of an internet tough guy you are, If you have a problem with me, you can feel free to take it up in PM.
I'm not trying to insult you, I'm just pointing out how ridiculous you are acting. I'm not going to pitch a fit or throw personal insults if you try to insult my favorite brand of whatever. I'm not that attached to inanimate objects.
As far as how much you contribute to this forum:
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">
I always post while taking a dump.
</div></div>
Childish. Nuff said.
Re: Night force problems
To me, its like selling a rebuilt engine as a new one. A lie in my book.
LOL, you really are a piece of work, taking a post from Maggies to prove Im a child? LOL. Im dont with you, not even worth my time.
And FYI, I do post while taking a dump, Im doing it right now. I guess only children use a laptop in the crapper.
To me, its like selling a rebuilt engine as a new one. A lie in my book.
LOL, you really are a piece of work, taking a post from Maggies to prove Im a child? LOL. Im dont with you, not even worth my time.
And FYI, I do post while taking a dump, Im doing it right now. I guess only children use a laptop in the crapper.
Re: Night force problems
whats the point of a laptop if u arent going to use it on the throne anyway sickness?
whats the point of a laptop if u arent going to use it on the throne anyway sickness?
Re: Night force problems
too bad you had a poor experience with NF, I have same scope and like it. Better luck with your next scope.
too bad you had a poor experience with NF, I have same scope and like it. Better luck with your next scope.
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sickeness</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">sickness, your posts mean about the same on this board as Piston Petes. We all know you hate USO, no need to remind us. And you have also been cought on many lies about your USO stories by other members who went back and read your posts. You have 210 posts of which 200 of them are bashing USO and 10 are for sale threads. You contribute nothing to this forum other than reminding us how USO sucks.
In other words, go pound sand! </div></div>
Since you have once again insulted my integrity:
<span style="font-weight: bold">Please back up your baseless accusations and show me where I lied, was caught lying or made anything up about USO and I will never say another bad word about USO again.</span>
I only posted what I did because you are being the pot calling the kettle black by doing exactly what you accuse me of doing. The difference is that you have no experience with NF and see fit to bash them on the forum, <span style="color: #FF0000">yet I have had several bad encounters with USO and have owned more USO scopes than the one you do.
</span>
Fact of the matter is, I don't like your preferred scope brand and you feel the need to throw personal attacks at me to defend your purchase.
You really need to grow up and learn not to take things so personally. Its a fucking tool, an inanimate object. I'm not insulting your wife or your mother, there's no need for you to cry about it and get mad.
</div></div>
Throwing numbers around huh? I own several NF scopes and plenty of USO's. They can sometime have their fair share of issues but so far, out of all the optics I have used and owned. USO has the BEST track record for success and zero issues with me, the end user. And isnt that what its all about? The customer taking his gear out and being able to use the hell out of it?! USO wins, hands down for my vote. But not to take away from NF, for the money you cant beat the F1 scope.
And trust me, I have owned more USO scopes and NF scopes then you can count on your hands and feet.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: sickeness</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: USMCj</div><div class="ubbcode-body">sickness, your posts mean about the same on this board as Piston Petes. We all know you hate USO, no need to remind us. And you have also been cought on many lies about your USO stories by other members who went back and read your posts. You have 210 posts of which 200 of them are bashing USO and 10 are for sale threads. You contribute nothing to this forum other than reminding us how USO sucks.
In other words, go pound sand! </div></div>
Since you have once again insulted my integrity:
<span style="font-weight: bold">Please back up your baseless accusations and show me where I lied, was caught lying or made anything up about USO and I will never say another bad word about USO again.</span>
I only posted what I did because you are being the pot calling the kettle black by doing exactly what you accuse me of doing. The difference is that you have no experience with NF and see fit to bash them on the forum, <span style="color: #FF0000">yet I have had several bad encounters with USO and have owned more USO scopes than the one you do.
</span>
Fact of the matter is, I don't like your preferred scope brand and you feel the need to throw personal attacks at me to defend your purchase.
You really need to grow up and learn not to take things so personally. Its a fucking tool, an inanimate object. I'm not insulting your wife or your mother, there's no need for you to cry about it and get mad.
</div></div>
Throwing numbers around huh? I own several NF scopes and plenty of USO's. They can sometime have their fair share of issues but so far, out of all the optics I have used and owned. USO has the BEST track record for success and zero issues with me, the end user. And isnt that what its all about? The customer taking his gear out and being able to use the hell out of it?! USO wins, hands down for my vote. But not to take away from NF, for the money you cant beat the F1 scope.
And trust me, I have owned more USO scopes and NF scopes then you can count on your hands and feet.
Re: Night force problems
Congrats, I'm not disputing that my scope knowledge is superior to yours.
The point I'm making that I'm not gonna try and pass judgment on a scope that I have never owned like my friend here was doing. I wish my experience with USO could have been as positive: It would have saved me a lot of time, money and frustration.
Congrats, I'm not disputing that my scope knowledge is superior to yours.
The point I'm making that I'm not gonna try and pass judgment on a scope that I have never owned like my friend here was doing. I wish my experience with USO could have been as positive: It would have saved me a lot of time, money and frustration.
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Lowlight</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Salmonaxe</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CST</div><div class="ubbcode-body">thats bullshit...they have had a military contract...you think those soldiers in the field use little princess fingers on their gear...something aint right </div></div>
I'm pretty sure the military contract is for the 2.5-10x scope which just so happens to have a completely different zero stop design. A design that I think is brilliant in it's simplicity and should be way more robust than that crazy clutch design.
</div></div>
That is not True, or should I say this is not True... the Military uses the 3-15X50 w/ Zero stops on the USASF scopes which are both SFP and FFP, as well many other countries militaries use the NF 3-15X like Canada.
Crane and SOCOM use the 1-4X, 2.5-10X24, and 3-15X. I have also seen 5.2-22x on some larger rifles in the inventory </div></div>
Interesting. Well, I do really wonder why the zero stop design on this scope is so different. Seems like it would be best to only support one design. My statement was only speculation since it was the only NF scope that I was aware of having a military contract.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Lowlight</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Salmonaxe</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CST</div><div class="ubbcode-body">thats bullshit...they have had a military contract...you think those soldiers in the field use little princess fingers on their gear...something aint right </div></div>
I'm pretty sure the military contract is for the 2.5-10x scope which just so happens to have a completely different zero stop design. A design that I think is brilliant in it's simplicity and should be way more robust than that crazy clutch design.
</div></div>
That is not True, or should I say this is not True... the Military uses the 3-15X50 w/ Zero stops on the USASF scopes which are both SFP and FFP, as well many other countries militaries use the NF 3-15X like Canada.
Crane and SOCOM use the 1-4X, 2.5-10X24, and 3-15X. I have also seen 5.2-22x on some larger rifles in the inventory </div></div>
Interesting. Well, I do really wonder why the zero stop design on this scope is so different. Seems like it would be best to only support one design. My statement was only speculation since it was the only NF scope that I was aware of having a military contract.
Re: Night force problems
I recently thought I had a problem with a Nightforce scope so I called them and spoke with Ken. He asked me to send them the scope so the could check it out. I sent them the scope with a note of what I was having a problem, they checked it out and called me to double check with me as to what I was having a problem with. They found nothing wrong and they sent the scope back free of charge. The communication was great and I felt the customer service was great. I have since purchased another one.
I recently thought I had a problem with a Nightforce scope so I called them and spoke with Ken. He asked me to send them the scope so the could check it out. I sent them the scope with a note of what I was having a problem, they checked it out and called me to double check with me as to what I was having a problem with. They found nothing wrong and they sent the scope back free of charge. The communication was great and I felt the customer service was great. I have since purchased another one.
Re: Night force problems
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: gm9658</div><div class="ubbcode-body">I recently thought I had a problem with a Nightforce scope so I called them and spoke with Ken. He asked me to send them the scope so the could check it out. I sent them the scope with a note of what I was having a problem, they checked it out and called me to double check with me as to what I was having a problem with. They found nothing wrong and they sent the scope back free of charge. The communication was great and I felt the customer service was great. I have since purchased another one. </div></div>Though NF customer service is rarely needed, this sounds like the NORMAL great NF customer service I hear of .... My NF continues to work fine - including the ZS ...
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: gm9658</div><div class="ubbcode-body">I recently thought I had a problem with a Nightforce scope so I called them and spoke with Ken. He asked me to send them the scope so the could check it out. I sent them the scope with a note of what I was having a problem, they checked it out and called me to double check with me as to what I was having a problem with. They found nothing wrong and they sent the scope back free of charge. The communication was great and I felt the customer service was great. I have since purchased another one. </div></div>Though NF customer service is rarely needed, this sounds like the NORMAL great NF customer service I hear of .... My NF continues to work fine - including the ZS ...
Re: Night force problems
Ok i have sent a NF 12-42 benchrest back to Nightforce Australia i have not heard anything back from them it has been close to 2 months. the Agent that i purchased it through is the guy i help out working for at his gunsmith buisness, He spoke with the Australian Manager 2 weeks ago he was told that i had been contacted and thet he thought the scope was back from the US. funny thing he was on hands free and i was in the workshop as i am usualy and to say i was contacted and both of us knowing i have not been contacted was a complete load of crap.
If this scope is replaced as the paralax shit itself it is up for sale if it is fixed? it is still up to sale the only NF scope i have is a 2-10 with zero stop on a hunting rifle and i will never own another nightforce scope there customer service is Crap everywhere including Australia.
Ok i have sent a NF 12-42 benchrest back to Nightforce Australia i have not heard anything back from them it has been close to 2 months. the Agent that i purchased it through is the guy i help out working for at his gunsmith buisness, He spoke with the Australian Manager 2 weeks ago he was told that i had been contacted and thet he thought the scope was back from the US. funny thing he was on hands free and i was in the workshop as i am usualy and to say i was contacted and both of us knowing i have not been contacted was a complete load of crap.
If this scope is replaced as the paralax shit itself it is up for sale if it is fixed? it is still up to sale the only NF scope i have is a 2-10 with zero stop on a hunting rifle and i will never own another nightforce scope there customer service is Crap everywhere including Australia.
Re: Night force problems
If you go back to that Manners Aussie importer thread you will see I posted some hints about how things are done by LF. You are not alone, it's not getting better and is not likely to get better since they don't care (but we are supposed to think they will support every other product, including Manners better then NF products). Try and find out if they are "batching" shipping
You might also want to dig around and talk to the middle/top Fclass guys and see what they have experienced with NF scopes locally. It's all been kept reasonably quiet but I bet at some stage people will wake up. OS service IS much better though and when you have an issue it will be resolved unlike our experience.
If I was you I would spend <$10 and RING NF in the USA and ask them what's going on. I'm SURE you WILL then get a return call from LF and if we had a few Aussies step up and do this things might change.
Good luck. I try and import all my optics and anything else I need. Cheaper and no need to put up with shit service or force a company to do what they are required to do by law.
If you go back to that Manners Aussie importer thread you will see I posted some hints about how things are done by LF. You are not alone, it's not getting better and is not likely to get better since they don't care (but we are supposed to think they will support every other product, including Manners better then NF products). Try and find out if they are "batching" shipping
If I was you I would spend <$10 and RING NF in the USA and ask them what's going on. I'm SURE you WILL then get a return call from LF and if we had a few Aussies step up and do this things might change.
Good luck. I try and import all my optics and anything else I need. Cheaper and no need to put up with shit service or force a company to do what they are required to do by law.
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