Outstanding customer service: Boyt Tactical & CCP

P7id10t

Sergeant
Full Member
Minuteman
Dec 17, 2012
405
2
61
Portland, OR
Bought a Boyt Tactical 50" long gun case for traveling through Carry Cases Plus. Great price, free shipping, but the case was back-ordered.
It got here while I was away on business. Get back from Philly, open the package on <span style="text-decoration: underline">Saturday</span> to discover the case was damaged in shipment with a broken corner.
Photographed it, sent an email to Carry Cases and Boyt Harness. What shows up today (<span style="font-style: italic"><span style="font-weight: bold">Monday!</span></span>): a replacement case and UPS to pick up the damaged one.

<span style="font-weight: bold">Now THAT'S customer service !!!</span>