There are certain places in NYC that NOBODY with any resemblance of intelligence would go to, no matter WHAT their duties or needs may be. The south Bronx along the IRT 4, 5, and 6 subway lines is one of those places. The region has always been volatile, but since the drill rap culture from Chicago had taken full root in the Bronx, it is turning into another fledgling O-Block, complete with the gang warfare and casualties to boot. There are at least 4 'drill gangs' operating in this area now, and these are street hip hop crews who have absolutely no qualms about gunning down a rival rapper with fusillades of bullets in broad daylight over shit talking that started on social media.
There have been MANY cases in the news where it seemed like agencies like the Child Protective Services have repeatedly 'failed' to investigate cases of child abuse that eventually led to the horrific deaths of the victims, or Housing Department utility inspectors failing to document broken heating systems or mold infestations in housing project buildings, and there is a reason for those 'failures'. It is because the city workers assigned to go into these neighborhoods to investigate these cases saw where they were to be going, and instantly went NOPE, NOPE, NOPE. So instead of actually traveling to these locations to do their jobs, they will go shopping, run personal errands, or go home and spend time with their families, then report back to the office at the end of their shifts, clock out, and mark the case as "completed". That is why MANY residents in these neighborhoods would say to the media that social and utility services workers never showed up to respond to complaints, even though records in these agencies appear to show that cases had been "thoroughly addressed". It is because most field level case workers who know these neighborhoods in and out know better and refuse to go on calls there, instead quietly checking out for their shifts and marking the cases as "done" regardless.
Same goes for food delivery services. So many drivers and couriers had been robbed, or assaulted and even murdered that most are catching on. Now, among the predominantly Latino delivery drivers, a simple shake of the head and a "NO BIEN" from veteran drivers to newbies convey that a neighborhood is dangerous and do not go there. Instead, drivers would eat the meals themselves or go home and give them to their neighbors and families. Anything and everything is done to keep from going into these war zones. It is so deep rooted among restaurants and food vendors now that they only use smartphone apps to take calls, and when they see that a call is coming from a "hot zone", they will not answer at all. If and when confronted about the lack of service, the eatery owners would just reply that they were busy or missed the calls for whatever reason, to avoid catching civil rights cases. But everybody knows the real reason why, and it is unspoken and understood among delivery drivers and eatery owners who care about the safety of their employees.