OK, I screwed up. Wanted some spare Norma brand brass for my 30BR HBR rifle so I ordered some. Turns out I actually ordered 6mm PPC brass (not 6mm BR brass). Opened the shipping box, immediately realized an issue and checked on line to confirm who made the error; it was me.
Now I am being told its industry standard to not accept returns of brass as the can't control storage, etc. Its in its original unopened package (was received about 36 hours ago), etc. Still I get a pitch about they must control quality of their products.
Is this really a standard practice? I did a quick browse of a half-dozen sites I typically use and they seem to accept brass returns. I understand hazmat shipping, customer needing to pay shipping costs, etc. But brass?
Am I wrong? Just asking before I provide the firm the bad advertising I think they have earned.
Now I am being told its industry standard to not accept returns of brass as the can't control storage, etc. Its in its original unopened package (was received about 36 hours ago), etc. Still I get a pitch about they must control quality of their products.
Is this really a standard practice? I did a quick browse of a half-dozen sites I typically use and they seem to accept brass returns. I understand hazmat shipping, customer needing to pay shipping costs, etc. But brass?
Am I wrong? Just asking before I provide the firm the bad advertising I think they have earned.
