They have always been awesome. When they were much smaller, I placed an order for an AICS stock and extra mag on a Saturday and Randy called me on Sunday to let me know it would ship out Monday.
That’s personal service in my opinion. Now that they are much bigger everyone there takes very personal care of their customers the same way Randy did with me on my first purchase.
Awesome company, awesome group of people! I support them as much as I can.