While out adjusting my zero I lifted the elevation turret cap off the base and I was unable to use the full range of the elevation adjustment. Is their any advice on how to correctly reseat the cap to regain full adjustment. I have read the Steiner optics manual and it isn't clear on how to troubleshot any issues with the optic. If possible any advice or ideas on how to bring it back to the factory zero position would be helpful.
Rifle Scopes Steiner M5Xi 5X25 Elevation turret problem
- Thread starter MJ Aucoin
- Start date
Sorry for the slow response. I found out that the elevation turret cap has three possible positions but only one of them will give you full elevation adjustment range. The tech support from Steiner was quick almost no waiting time and the tech stayed on the phone with me for a few minutes while I made the adjustment to the scope to confirm it was back to normal.
I also had a positive experience with Steiner tech support. In just a few minutes they had opened a "case" and told me to send it back for service. I had the scope, T5xi 5-25x65, back in about 10 days. during the time they had the scope they sent me emails re: what they found. I was very happy with my experience.
Thanks for the positive feedback. We appreciate the support.
Our tech support team is made up of hunters and shooters, and several have gone on to product management roles over the years. Right now there's a champion pistol shooter and an ex cop, and a guy named Squatch (that might not be what is says on his paycheck, but it is what everyone calls him).
One of them does look like this though:
Our tech support team is made up of hunters and shooters, and several have gone on to product management roles over the years. Right now there's a champion pistol shooter and an ex cop, and a guy named Squatch (that might not be what is says on his paycheck, but it is what everyone calls him).
One of them does look like this though:
