Rifle Scopes super sniper , my experience

[2glocks]

After hearing about these scopes I bought a 16x42 in 2009, my mistake was not shipping it back immediately.
it was very sensitive too position, if you moved slightly any way, the lens got like a white haze or fog over it. but everyone i talked too said well the 16 isn't as clear as the 10, so i tried it for a while, trying too call your shots is impossible because you can't stay in the sweet spot during recoil, I played with it a while, then bought the 10 power bushnell tactical, wow worlds apart, for half price. after shooting a few long range matches i had chance too look through some other s.s scope 10 power, 16, 20, plus an 16 HD, all were much better none had some problem as mine, everyone that looked through it said sent it back, they have great warranty.
6-20-11 called SWFA, lady on phone told me all warranty issues go through Bushnell and gave me number too call.
then i thought maybe she heard me wrong, so i got on the hide too look for info, found maybe posts saying just PM swfa. so i did. I waited for a day, no response then emailed SWFA from their website, got relply back
"Bushnell handles our warranty work.
Their telephone number is (800)423-3537"
So i call bushnell, told too fill out form on website and send it in.
6-22-11 I sent it too bushnell, with copy of original receipt and original packaging,explained on form "lens is cloudy, compared too other of same model that were much clearer, mostly unusable on cloudy days"

6-24-11 received PM on hide from swfa too send it back too swfa,red oak tx

7-07-11 received back.
IP INSPECTED/TESTED/MEETS SPEC
RZ RE-CENTER RETICLE
CA CLEAN AND ADJUST
FO FOCUS ADJUSTMENT

same as before no change just cleaned.

I know many people that have and swear by there s.s. scopes, and what I have seen, if you have a good one on day one, then it seems too hold up.
IF you do buy one, I would certainly check it out first few days, and send it back it you have any doubt, and don't rely on warranty service too fix it later.

After selling it I consider it a $215 loss/learning curve.

spend more money and buy a better product,better warranty, be farther ahead.

 

[Hook Creek]

Re: super sniper , my experience

Sucks man. Maybe there just not used to dealing with problems cause so many people are happy with there product for the money spent.

 

[JFComfort]

Re: super sniper , my experience

Hmmm, a few are always gonna get by QC but I don't understand why they didn't figure it out after you sent it back. Were you able to articulate the problem to them before sending it in?

 

[azimutha]

Re: super sniper , my experience

Nothing is perfect and there are going to be individual scopes that have flaws. However, it seems a little unrealistic to expect a scope that costs $299 new and is a fixed high power (16X!) to really be all that good.

 

[kluxman45]

Re: super sniper , my experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 2glocks</div><div class="ubbcode-body">After hearing about these scopes I bought a 16x42 in 2009, my mistake was not shipping it back immediately.
it was very sensitive too position, if you moved slightly any way, the lens got like a white haze or fog over it. but everyone i talked too said well the 16 isn't as clear as the 10, so i tried it for a while, trying too call your shots is impossible because you can't stay in the sweet spot during recoil, I played with it a while, then bought the 10 power bushnell tactical, wow worlds apart, for half price. after shooting a few long range matches i had chance too look through some other s.s scope 10 power, 16, 20, plus an 16 HD, all were much better none had some problem as mine, everyone that looked through it said sent it back, they have great warranty.
6-20-11 called SWFA, lady on phone told me all warranty issues go through Bushnell and gave me number too call.
then i thought maybe she heard me wrong, so i got on the hide too look for info, found maybe posts saying just PM swfa. so i did. I waited for a day, no response then emailed SWFA from their website, got relply back
"Bushnell handles our warranty work.
Their telephone number is (800)423-3537"
So i call bushnell, told too fill out form on website and send it in.
6-22-11 I sent it too bushnell, with copy of original receipt and original packaging,explained on form "lens is cloudy, compared too other of same model that were much clearer, mostly unusable on cloudy days"

6-24-11 received PM on hide from swfa too send it back too swfa,red oak tx

7-07-11 received back.
IP INSPECTED/TESTED/MEETS SPEC
RZ RE-CENTER RETICLE
CA CLEAN AND ADJUST
FO FOCUS ADJUSTMENT

same as before no change just cleaned.

I know many people that have and swear by there s.s. scopes, and what I have seen, if you have a good one on day one, then it seems too hold up.
IF you do buy one, I would certainly check it out first few days, and send it back it you have any doubt, and don't rely on warranty service too fix it later.

After selling it I consider it a $215 loss/learning curve.

spend more money and buy a better product,better warranty, be farther ahead.

</div></div>and to think they all had a issue with me about those scopes.They thought they were all as good as nightforce ect.

 

[stiletto raggio]

Re: super sniper , my experience

I don't have any personal experience with the fixed power models, but I, too, had read that the higher-magnification models were not as clear as the 6 and 10 power models. My 3-9s are fantastic and my expectations for the 5-20 are high.

I think your remark about inspecting it and sending it back right away if it does not meet expectations is correct; after two years of use, I would not be inclined to replace it either.

 

[pupdawg]

Re: super sniper , my experience

Wait so the scope cloudiness wasn't resolved? You said it was cleaned but no change... meaning it was still cloudy after SWFA had it and sent it back to you???

 

[rookie7]

Re: super sniper , my experience

Good is a subjective term. I was thinking of buying a ss 16x42 myself for my 700.

From what I have read on here they are supposed to be fantastic scopes. I have even had one person tell me the glass is better than a Leupold vx3. So from the reviews on here and individual testimonies I would think it would be really good.

I agree that all companies are going to produce a bad one every now and then.

 

[BOLTRIPPER]

Re: super sniper , my experience

why do it not amaze me that someone with sand in their vagina vents here after soo many sleepless nights

 

[z71rat]

Re: super sniper , my experience

I have used many different scopes from the SS line. I not too long ago bought a 16XSS (again - 3rd scope), and had the 5-20HD until "life" made changes to my plans.

The 16XSS that I have now, is as clear as can be. I absolutely love the scope, and I don't feel that I am handicapped using this one versus the 5-20HD that I had to sell. True, it is nowhere near the scope of the 5-20HD, but a great scope none the less.

I have always had great dealings with SWFA, and still do. Since you managed to sell a lower quality clarity scope, then go get another one. You already said yourself that the others that you looked through were clear. I am here to tell you, mine sure is!!

I love the SS line of scopes, and will continue to use them...

DK

 

[z71rat]

Re: super sniper , my experience

I am not exactly sure what you mean by the $215 loss though??

DK

 

[rookie7]

Re: super sniper , my experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: BOLTRIPPER</div><div class="ubbcode-body">why do it not amaze me that someone with sand in their vagina vents here after soo many sleepless nights </div></div>

Are you 13? Because if you are a grown man acting as you do on here you need some serious help.

 

[BOLTRIPPER]

Re: super sniper , my experience

five posts, no completed profile, scammers got pussies to.....

 

[lazy21]

Re: super sniper , my experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: rookie7</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: BOLTRIPPER</div><div class="ubbcode-body">why do it not amaze me that someone with sand in their vagina vents here after so many sleepless nights </div></div>

Are you 13? Because if you are a grown man acting as you do on here you need some serious help. </div></div>

Nah, bolt is in his early 20's

 

[Genin]

Re: super sniper , my experience

That stinks you had a bad experience. My experience with SS was much different. I had a coating issue with my 16X scope that was bought used and I contacted SWFA. I, like you, had to send it out for fixing and for a mear $10 (shipping cost) they cleaned the entire optic, re-coated the lenses, and even put new o-rings in the turrets so they were more positive (not something I even requested but was very pleased with). I would have called them again and told them you weren't satisfied and they most likely would have handled it free of charge and done you right.

 

[z71rat]

Re: super sniper , my experience

^^^ Exactly... well said.

DK

 

[pupdawg]

Re: super sniper , my experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: z71rat</div><div class="ubbcode-body">I am not exactly sure what you mean by the $215 loss though??

DK </div></div>

Right? Isn't that funny.

I spend that per month and a half on 175 SMK's alone.

 

[pupdawg]

Re: super sniper , my experience

And to the OP who didn't answer my question earlier:

FWIW I have a SS 16x and I have a Hensoldt NH-1.

The SS has it's purpose and the Hensoldt has it's own... if I cared about the cost or "savings" or whatever you need to justify your equipment then I simply wouldn't have bought anything.

The fixed SS scopes are what they are... good, affordable, does the job.

The Hensoldt is just baller and you'll probably never have one so it wouldn't matter what I think anyway.

 

[z71rat]

Re: super sniper , my experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: pupdawg</div><div class="ubbcode-body">The Hensoldt is just baller and you'll probably never have one so it wouldn't matter what I think anyway. </div></div>

LMAO... nice!!

DK

 

[2glocks]

Re: super sniper , my experience

I believe i was quite clear about my problem before I sent it in and clear on the form sent with it, I P.M.'d swfa on here and was offered too send it too them in red oak,tx but was after being told on phone and email too send it too bushnell and had sent it already, why 2 different places? the scope was cleaned and re-adjusted but still had cloudy lens, as for the 215 loss for learning,

purchase price 7/22/09 319.95
shipping +36.00
shipping too bushnell +12.00
return ship from bush +10.00
shipping too swfa +12.00
trade in from swfa -175.00
total 214.95 loss/learning

no argument i should have sent it back day one, didn't expect a replacement just a fair priced repair, of the 7 scopes I have returned for repair only one that was worse was the new tasco company,

1Springfield armory and reason for buying S.S. in first place
one call, shipped with check for $12, was a refurb scope replaced with another refurb within 2 weeks .
2: simmons 2 calls, it got lost but did get replaced with newer model within 8 weeks, no cost
3: leupold one call no cost replaced in 2 weeks
4: konus no call, no cost replaced 10 days
5: nikon one call no cost replaced in 2-3 weeks
6: bushnell around year 2000, replaced for shipping one call
7: tasco, shipped with 10$, told no replacement available, was offered too buy a new one at discount off of retail which was 10-20 higher then buying from any store
8: s.s. not repair or replaced , offered from bushnell too buy scope at 40% discount off retail, which is still 20-30 % higher than any store

 

[BrettSass844]

Re: super sniper , my experience

What is the point of this thread? Everyone here knows that if someone has a legit probem with SWFA and handles it in a reasonable matter that they will be more than happy to help you out. I have two 16Xs and both are great. They do their job when asked. Not to sound like a d*ck but your bitching about a problem that you yourself agreed you didnt even handle correctly. I think BOLTRIPPER summed this thread up nicely. Go somewhere else to complain about a first class company that is willing to do anything for their customers.

 

[pupdawg]

Re: super sniper , my experience

BrettSass844-

The point of this thread is to show how 2glocks, who is the OP, likes to use "too" when he really wants to use "to"... Just too be clear too you.

Sorry 2glocks you left yourself open for that one. I couldn't help it.

Honestly, I feel your frustration... but the bottom line is that the scope went back for repairs and was deemed "nothing wrong" and returned to you. Also bushnell (or whom ever) gave you an option to get a new one at 40% off, which by the way they are not obligated to do AT ALL. I'd say the situation was handled professionally and see no wrong on behalf of SWFA and Bushnell.

Just another little thing... If you add up all those scopes you purchased you could have got a NightForce, Vortex, or something along that price range, then maybe you wouldn't be so frustrated from constantly having to send scopes back to the manuf.???

 

[2glocks]

Re: super sniper , my experience

I learned my lesson I have a sightron SIII coming as a trade from swfa, That is another story about it getting lost for 2 weeks, It was found, new sightron on the way, no harm no foul. Thanks for the english lesson. www.bushnellperformanceoptics.com see if you want too pay 30-40% off retail, natcheszz or swfa is closer "too/to" 50-80% off retail. yes I will buy from swfa again, just not a S.S. scope.

 

[pupdawg]

Re: super sniper , my experience

Fair enough for me.

 

[slowr1der]

Re: super sniper , my experience

I too think the proper thing here would have been to let bug SWFA until they agreed to let me send it to them, which it seems like they did after you already had shipped it to Bushnell.

Why they chose Bushnell for their warranty work is beyond me, and imo the only real drawback to these scopes. Bushnell has horrible customer service, and the reason you had so many troubles with a new Tasco is because they are owned by Bushnell now.

That being said, for most people it seems like SWFA takes care of them on their own. What time I've spent dealing with them, they seem like a stand up company that produces good products.