Just thought i would post this out there for a job well done.
I have a SUPER SNIPER 10x that has seen a few years of duty work an jus recently pooped out with some trash on the reticle and a inop elevation turret.
Now understand this scope has been put through the paces and turned and shot several thousand times.
I recieved a response to my email in less than 12 hours and told to send it in. I explained my agencies liabilty with fielding a repaired scope and i offered to pay any differences to have it replaced.
I was told to NOT worry and they would take care of it.
Now...that is outstanding service and the first time i have ever had to use their warranty. They are a hell of a company and stand behind their products.
Hope to get it back in a week or so and get the rifle back in the field.
Thanks SWFA! You have me as a customer for life.
Matt (LEO SOUTH GA)
I have a SUPER SNIPER 10x that has seen a few years of duty work an jus recently pooped out with some trash on the reticle and a inop elevation turret.
Now understand this scope has been put through the paces and turned and shot several thousand times.
I recieved a response to my email in less than 12 hours and told to send it in. I explained my agencies liabilty with fielding a repaired scope and i offered to pay any differences to have it replaced.
I was told to NOT worry and they would take care of it.
Now...that is outstanding service and the first time i have ever had to use their warranty. They are a hell of a company and stand behind their products.
Hope to get it back in a week or so and get the rifle back in the field.
Thanks SWFA! You have me as a customer for life.
Matt (LEO SOUTH GA)
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