I'm brand new to thermals and am having some issues with the Pulsar I bought new last week and put on my .223 bolt rifle.
I'm happy with the image it provides, but the first problem I noticed is that it won't detect shots being fired and trigger the auto record feature. I called the service center and they said I could send it in, but if they found a problem, it could be several weeks before they could get it replaced. The screen has also frozen a few times after it did it its auto recalibrate thing. I either had to shut it off, or switch it to manual to get it back
The more serious problem occurred when I zero'd it in one evening, and then missed multiple easy shots the first time I took it out at night. I re-checked the zero that night and it had shifted over 3" high @100yds. Temps were 40-60 degrees both times. The rifle never had a zero problem with any of the other day scopes I've had on it, and it has always consistently shot groups under 1/2". The techs response to that was to remount it using all 4 screws, instead of the 3 that the directions told me to use to obtain the eye releif I needed. It seems to be mounted solidly, and I'm having a hard time believing I had a mechanical shift that could account for that large of movement.
Now for my question. I realize there are far more expensive scopes out there. Is this just the nature of mid-priced thermals, or should I realistically expect better?
I'm happy with the image it provides, but the first problem I noticed is that it won't detect shots being fired and trigger the auto record feature. I called the service center and they said I could send it in, but if they found a problem, it could be several weeks before they could get it replaced. The screen has also frozen a few times after it did it its auto recalibrate thing. I either had to shut it off, or switch it to manual to get it back
The more serious problem occurred when I zero'd it in one evening, and then missed multiple easy shots the first time I took it out at night. I re-checked the zero that night and it had shifted over 3" high @100yds. Temps were 40-60 degrees both times. The rifle never had a zero problem with any of the other day scopes I've had on it, and it has always consistently shot groups under 1/2". The techs response to that was to remount it using all 4 screws, instead of the 3 that the directions told me to use to obtain the eye releif I needed. It seems to be mounted solidly, and I'm having a hard time believing I had a mechanical shift that could account for that large of movement.
Now for my question. I realize there are far more expensive scopes out there. Is this just the nature of mid-priced thermals, or should I realistically expect better?