I receive my XLR for my Tikka late and having some problems (minor, nothing with the chassis itself) and let me tell you, Kyle is a very stand up guy and tries to bend over backward to serve his customers. He even went as far as shiped a couple parts OVERNIGHT, and I received them in my mailbox the very next morning at his expense!!! Have you ever heard of a guy in this industry do this without the customer paying for it? I talked to him on the phone and told him it wasnt that important to overnight it even though it showed alot for his consideration. I even mailed him my scope base and he is going to shorten it up (its too long bc of the forend tube) and anodize it for me at no cost, tell me a person who does that to at no expense to the customer? Oh yea he paid for my shipping of my scope base also (even though I was shipping him back a couple mags to be modified a little bc of the tikka action).XLR is a very stand up company and I back them 100% and plan on using them in the future.