My order history worked fine (well you only get 2 years anyway and I don't buy much from them). I'm not a fan of the website, huge pictures, no option to put things in the cart from the index pages, no easy way to find demo/used stuff, but my failing eyes do appreciate the fact even I can read the page without reading glasses! I don't think it's that big of a deal, they can tweak it. That said I will never understand why companies pay tons of $ to replace perfectly good websites.
Do not cave to the new fear/bully trend that stores are doing where they try and manipulate you into paying them extra for insurance saying that if you don't you agree to not hold them liable for lost/stolen/damaged merchandise if you don't want to. The shipper is responsible for ensuring your purchased goods arrives safely and in the expected condition even if you don't pay insurance. This has come up a lot lately in various places and I've never heard a case where a credit card company did not side with the buyer on a charge back if something happens to your package before it arrives to you if you don't pay extra for insurance. Stores don't care because if even 50% of the people pay it, it's a ton of extra profit for them and a few charge backs are worth it. I don't even mind paying extra for some insurance on expensive/delicate stuff, but don't threaten me into doing it. Heck if you like the store and just want to give them a "tip" feel free, but understand that's all it is. Doesn't matter what they put on the checkout page that you have to click to agree to, or if you pay for insurance, the seller is responsible for your package getting to you safely, period.
It's basically the new tipping scam where regardless of how much or little service you get they put it in your face to tip them on the card swipe machine, except instead they put a threat on the bill that if you don't tip them and find rat shit in your food, it's your fault for not tipping them.
The other new trend I dislike (and Euro just sent me one) is stores that use abandoned cart emails, spamming you with emails after you poke around their website but don't buy anything. "Your cart is calling". All it does it make me want to is unsubscribe and ban their email address.
As always though vote with your $, if you don't like a stores practices, shop elsewhere.
If you think that shipping is bad, the other day I saw a store that was wanted $52 to ship two bricks of 22LR, and that was before the insurance!
