I don’t have anything super technical to add. I’ve been perfectly pleased outside of the fact of having to write down what string belongs to what. I have yet to get it to actually connect to the app on my phone, that does not seem to want to work.
Precision Rifle Gear New Athlon Rangecraft Chronograph-Garmin Xero Killer?
- Thread starter Steel+Killer
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I'd meet up with you if it's possible.
Other than that I'd say drive to a nearby Starcucks and get a teenager to give it a go.
Mine are all 12 and 13, but they ain’t got no phones yet. Might be smart enough, I might ask the oldest. He’s the one who’s always wanting to go shooting.
My second unit won’t sync, even though it shows connected on both devices. Hasn’t been my favorite feature.
Yep. I am having the same problem. I have an iPhone and, even though both devices show they are paired, pressing "sync data" just causes a refresh wheel to pop up for a fraction of a second and then nothing happens (i.e. no data is imported).
I thought maybe it's because my phone is older (although the IOS version should be compatible according to Athlon) so I tried using my wife's brand new iPad. When I try to pair with it the chronograph freezes, nothing imports, and I have to reset the chronograph by holding the power button.
I tried reaching out to Athlon but they have hidden their e-mail contact info on their website. The funny thing is, they hid it in a really amateur way that if you highlight the text on the page the e-mail contact will show up (see below). Anyway, I called their number a couple of times. Whenever I explain my issue to the receptionist they say, "Just a minute..." and transfer me to a number that never picks up or calls me back. I assume they are getting bombarded with calls about this.
Anyway, the device itself works flawlessly. It would just be great if I didn't have to manually copy the data from the chronograph to my computer every time I use it.
This is weird to me. Maybe because I'm running the app on my macbook.
But, as soon as I connect I can see all the recorded sessions and shot strings in the app from the devices. I don't need to press the sync button to make it happen, the data is just there in the app for me to rename and download.
I do have to download it to the computer to use it, I haven't found where the app is tucking the session files but the data is visible for me in the app even when the chronograph is powered off so some kind of transfer has happened. Maybe it's being kept in a database inside the app.
The app definitely needs some work.
I sent an email with some critiques on the app to the address on the web site and received a reply back saying they'd pass the feedback along. Maybe to the bin but it was a reply.
[email protected] is the email address from the manual and the website.
I also need to verify the battery is not being drained when the unit is off. I thought it had a decent charge left on it when I put it away last week but when I took it out this week the battery was completely drained. I didn't turn off the chronography bluetooth before putting it away but I wouldn't think I should have to if I'm powering off the entire unit.
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The email address is hidden on their website on my PC and my phone (when go to the contact page it only shows a phone number as shown in my original post). I’m not sure why you’d even feel the need to email them if everything works for you. The battery on my unit was completely full. I looked online and many people are experiencing the same sync issue. My wife has a MacBook. I’ll give it a try on there and let you know if that works.
My battery was completely full when I got it. It was only completely drained after I stored it away. But I just now checked it after charging it a day or two ago and putting it back in the case and it's still charged so mea culpa ... I probably put it away while it was still on.
"works" ...
One example.
I can "rename" the recorded sessions in the app to something meaningful to me instead of the default name of "rifle" for all the rifle sessions but when I export any of the sessions to my computer they are all named "output.xlsx" ... not the name I gave them and not even the default name that is visible in the app. They all have to be individually renamed as they are being exported even though I renamed them in the app. The name of the session isn't even included in the output. It "works" but it's less than desirable.
Why even allow the session to be renamed in the app?
There are more examples, they bug me, they may not bug everybody.
Suboptimal programming in the app is why I felt the need to contact them.
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I tried e-mailing them and they got back to me saying it was an issue with the app and that I should keep an eye out for updates. It turns out they actually released an update of the app today and I installed it. Even with the update I still can't sync. I also tried uninstalling, reinstalling, and getting by phone's bluetooth to "forget" the device. I still have the same issue.
I e-mailed them back about it. They said they will call me about it tomorrow. Anyway, at least they are responsive if you e-mail them.
I also tried to see if I could install the app on my wife's computer. It isn't compatible with the app, unfortunately.
It seems like this is a big headache for them. They accidentally copied me on an e-mail where the person responding to their generic contact e-mail wrote, "Oh boy..." to the senior marketing manager in response to me telling them the sync didn't work after the update. Lol.
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Cool, mine may have the latest firmware already. I preordered it back in Feb or March. May just depend on which production run it got pulled from.
The iphone app will only work on Apple silicon, if it's an intel chip it won't run. Also no guarantee every iphone app will run on a mac with Apple silicon.
I assume it might run on an ipad with Apple silicon also.
You broke it already. This is why we can't have nice things.
Something deep in the firmware could be holding on to something that is preventing it from working even after the update. Sometimes the only way to clear issues like this is a complete removal of the power source not just a power off with the button. Unfortunately the battery is integrated and would require disassembly, voiding warranties, yada yada ... if this is what they suspect to be the problem that could be the reason for the 'oh boy' ... 'oh boy' could mean a trip back to the mothership.
Yes, apparently I have the latest firmware (or so the app tells me).
I assume if you need to completely cut the power supply you could accomplish this by running the battery down to 0%. I guess we'll see what they say tomorrow.
In my mind it's not the end of the world that I can't sync. It is a "nice to have" sort of feature. The chronograph itself has performed flawlessly for me so far. It would just be nice if their app were solid too.
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Si.
This is the first chrony I've owned that could reliably clock .177 cal pellets without a lot of fuss, setup or dropping shots.
The app is functional for me but could be much better. I'd like to see it as a standalone app away from all the optic stuff but if it would just work better that would be a start.
OMG, that is hilarious. The number of periods........ I can feel his frustration.
I have to feel for gun companies when it comes to apps. In almost all cases these apps are contracted by the gun company with a third party software company and these software companies seem to have a very silicon value standard for performance and reliability. This standard is quite noticeably variant from that of the firearms industry where a malfunction of the industries namesake product often has fatal consequences. I don't think I have yet reviewed a product that had an associated software app that did not have some pretty major bugs in it. At this point, that is quite a lot of products and apps to have such a universally unimpressive software track record. I'll admit that when I an reviewing a product that has an app but does not require that app for it's function, such as a chronograph, I tend to put off that part of the review until near the end of the process as I so far have with the Athlon chrono. Apps are never my favorite part of a review and I feel for those in the industry who I can imagine have a substantially more unpleasant time with them than I do.
The whole issue with apps reminds me of a popular trail camera company (exodus) recently going out of business because their chinese OEM and app creators quit supporting their stuff and was basically extorting them for little breadcrumbs. Sad.
I haven't even downloaded the app or my athlon chrono yet. So far i don't trust the results as much as my labradar but they seem close enough for my uses and its magnitudes more convenient.
Did you try swapping locations between the two? That seems to impact readings occasionally..
