Botachtactical

#5
#8
Re: Botachtactical

A+++++++++

Very good experience here.

I needed one of their rare items ASAP.

When I received the quote, it did not include shipping and tax.

When I contacted again for shipping and tax, Mr. Botach had intervened giving me free shipping and did not charge tax in the invoice. I received the item FAST, during the Holiday season.

I'm a nobody. If those interent views about Botach tactical are correct, they could and should have thrown my money order away and sold the rare item to someone else for over 3+ times more at a profit.

I think sometimes, you have to separate the owner from employees who may come and go in a Big Business.
 
#9
Re: Botachtactical

I have had good experiences with Botach, although others have not. A Botach employee was posting a couple of months ago on forums that he was "there to help" and clean up any transactions that had gone wrong.
 
#12
Re: Botachtactical

I've had a number of good purchase experiences but also many with no product after long waits. I never understand these sites that can't keep trak of inventory. If it's not in stock SAY SO and don't sell it!
 
#13
Re: Botachtactical

Botach sent me broken shit (late too, I might add) . I contacted them to have them send out either a refund or replacement, so they sent me an RMA # and said they would send out a replacement ASAP. I sent the item back to them and never heard from them again.

No refund.
No replacement.
No response to several emails.

Botachtactical.com is site/company without a shred of class, honor and integrity
 
#14
Re: Botachtactical

My only experience was not good. I ordered several items and didn't receive them in a timely manner. I didn't receive any contact from Botach and inquired to see if there was a problem with the order. My contact was made after about a month and found out the products were out of stock. I don't know why they couldn't let me know when I ordered or any other time after the order.

I cancelled my order and will not return.
 
#16
Re: Botachtactical

I've had some good but mostly bad experiences with Botach over the years. I no longer do business with them, or LA Police Gear due to the constant item on backorder bs. Like others have stated how hard is it to keep an accurate inventory.
 
#18
Re: Botachtactical

Why even bother when there are so many more trustworthy distributors? Also most are sponsors on this site as well as other sites. Botach is not a sponsor anywhere I know of.

One person trying to save a company,that for years, has brought upon themselves their reputation{which realy sucks}.
Does nothing in my books.
 
#21
Re: Botachtactical

needed some stuff for a course a few months back and it took forever to contact and they had no clue of inventory or how long to ship either .
ive purchased from them in the past and had zero issues but after the last time ill shop elsewhere.
 
#23
Re: Botachtactical

I ordered something from them once that was supposed to be in stock, and after, I think about 1 week I hadn't received any info on it. It took me a few days of calling before I just posted something in their industry forum on ar15.com and got a response from their rep. They refunded my money, it just seems like their inventory and shipping processes leave a lot to be desired.
 
#24
Re: Botachtactical

Hi guys,

My name is Dan and I am a rep at Botach Tactical.

I have closely following the threads about our company on this forum.

Please allow me to explain that Botach Tactical is undertaking a renewed approach to customer service and satisfaction.

I encourage ANYONE to email me. Those who have problem orders, wish to place current orders, want to know availability, pricing, etc

[email protected]
 
#26
Re: Botachtactical

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: BotachTactical</div><div class="ubbcode-body">Hi guys,

My name is Dan and I am a rep at Botach Tactical.

I have closely following the threads about our company on this forum.

Please allow me to explain that Botach Tactical is undertaking a renewed approach to customer service and satisfaction.

I encourage ANYONE to email me. Those who have problem orders, wish to place current orders, want to know availability, pricing, etc

[email protected] </div></div>

You bastards are without a doubt the pinnacle of shit! You guys screwed me over big time! The only renewed approach to customer service you guys should take is to go out of business!
mad.gif
 
#27
Re: Botachtactical

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Outsydlooknin75</div><div class="ubbcode-body">Hey Dan, what about Botach ripping off other peoples product design?

What can you enlighten us with on that issue? </div></div>

Id like to hear thier answer to this also.
 
#28
Re: Botachtactical

For The Win:

http://botach-tactical.pissedconsumer.com/

Congratulations Botach: You made the Urban Dictionary:

http://www.urbandictionary.com/define.php?term=Botached

<span style="font-weight: bold">Botached</span>

buy botached mugs, tshirts and magnets
To be fooled by a company into ordering something that you believe to be in stock, only to find out weeks later when you email them asking if it has shipped yet, that it is indefinitely backordered.
When ordering anything from Botach Tactical, prepare to be Botached.


 
#29
Re: Botachtactical

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: BotachTactical</div><div class="ubbcode-body">Hi guys,

My name is Dan and I am a rep at Botach Tactical.

I have closely following the threads about our company on this forum.

Please allow me to explain that Botach Tactical is undertaking a renewed approach to customer service and satisfaction.

I encourage ANYONE to email me. Those who have problem orders, wish to place current orders, want to know availability, pricing, etc

[email protected] </div></div>

Hi dan,

I'd love to know when you are going to refund my money for the broken USP rail adapter I sent back to you guys a long ass time ago (reference to the incident below). If you need any proof, shoot me a PM and I'll dig it up for you -<span style="font-style: italic"><span style="font-weight: bold">OR</span></span>- you could just look it up on you're end to save me even more hassle & time, cut me a check and provide me with a tracking number for it. I'd love to try out this new approach to customer service. Thanks!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: dtask</div><div class="ubbcode-body">Botach sent me broken shit (late too, I might add) . I contacted them to have them send out either a refund or replacement, so they sent me an RMA # and said they would send out a replacement ASAP. I sent the item back to them and never heard from them again.

No refund.
No replacement.
No response to several emails.

Botachtactical.com is site/company without a shred of class, honor and integrity
</div></div>
 
#30
Re: Botachtactical

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: shankster</div><div class="ubbcode-body">For The Win:

http://botach-tactical.pissedconsumer.com/

Congratulations Botach: You made the Urban Dictionary:

http://www.urbandictionary.com/define.php?term=Botached

<span style="font-weight: bold">Botached</span>

buy botached mugs, tshirts and magnets
To be fooled by a company into ordering something that you believe to be in stock, only to find out weeks later when you email them asking if it has shipped yet, that it is indefinitely backordered.
When ordering anything from Botach Tactical, prepare to be Botached.


</div></div>

Maybe Botach should hire a couple guys from LaRue. They seem to have the best reputation in the industry and apparently "Botached" the worst.
 
#35
Re: Botachtactical

Nothing new at Botach. Same old shitty / non-existent customer support. I was dumb enough to place an order in September with Botach and 3 weeks later not a single thing has shipped.

Of course they charged my credit card right away.

AVOID!!
 
#36
Re: Botachtactical

I never order anything from them I need in a timely manner. If there is a good deal and I would like to have it, I will order it. I have never had a bad experience with them. One time they sent me the wrong size pants, I contacted them via live chat and had it resolved. They shipped me out the right pair with a return packing slip. The chat took a while to get through but no big deal really. All other transaction have been good. I have ordered with them about 7 or 8 times. It's not my go-to online retailer but it hasn't been as bad as others have testified to.
 
#38
Re: Botachtactical

+1 Their track record was way to negative for me to place an order. Even if they were the only ones that showed the item in stock while everyone else was backordered. They more than likely didnt have the item but werent interested in accurately showing that the item was not available.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 700P300</div><div class="ubbcode-body">All you have to do is Google the company and you'll see. Run like Donnie said. </div></div>
 
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