I purchased a brand new Bullseye Ammo Can camera system a SHOT SHOW directly from the guys that invented it years ago. I never used it until a few years when I tried. It did not work so I contacted Bullseye to find that a company called SME had purchased Bullseye. I wrote several letters and talked to them on the telephone. I explained in the letters the situation and again on the telephone. The unit was brand new and I had purchased the 2 year extended warranty too. They flat refused to help me. I even sent the unit to them and they sent it back! They said they no longer supported that unit. I found that they even took down the site that supported the older units. That site cost them nothing so the motive must be to force people to buy new units becasue the old ones could not get support. Cheezie for sure.
They offered me a 1/2 price coupon to buy a new unit from them and I asked "why in the world would I buy anything from you when you will not honor your warranty? Who knows when you will decide to no longer honor the warranty on the next SME product?" They offer no answer to that question.
I think we have chased down the issue today. The CNet M/N: WNOR5300 Router for the receive side (Base Unit at the computer) is bad. It was sent to me new too. There are not any new router units out there that I can find. Does anyone have a router transmit unit for sale? I think we can get it going if I got a replacement Router. Maybe.
Otherwise I recommend walking a wide circle around any products SME offers. It is "Buyer Beware" for sure. Please advise if you have a transmit or base station Router for the AMMO Can camera system. Thanks.
They offered me a 1/2 price coupon to buy a new unit from them and I asked "why in the world would I buy anything from you when you will not honor your warranty? Who knows when you will decide to no longer honor the warranty on the next SME product?" They offer no answer to that question.
I think we have chased down the issue today. The CNet M/N: WNOR5300 Router for the receive side (Base Unit at the computer) is bad. It was sent to me new too. There are not any new router units out there that I can find. Does anyone have a router transmit unit for sale? I think we can get it going if I got a replacement Router. Maybe.
Otherwise I recommend walking a wide circle around any products SME offers. It is "Buyer Beware" for sure. Please advise if you have a transmit or base station Router for the AMMO Can camera system. Thanks.