Nothing I did, and no paperwork issues from Silencer Shop, but when I was waiting on my Rugged Obsidian 45 after 7 months in, it got disapproved randomly, and I had no idea why, the dealer never called me and said anything (after finding out why, they were probably embarrassed, I'm sure), the ATF never called or said anything, just called to check on it one day, and the guy said, "Disapproved..." and I was like WHAT??? Ended up talking to a really nice examiner, and she told me that the dealer got audited by the ATF, and about 100+ Form 4's got denied because of the audit. And I was one of the "chosen few"
. And you are right, it is a VERY weird gut-wrenching feeling when you find out your Form was denied or disapproved, and nobody will tell you why... You start thinking about all the crazy scenarios of mistaken identity, etc... Luckily more times than not, it's just a paperwork error, but it still hits you like a Mack truck. LOL That was the first time I had EVER been denied anything firearms related, so naturally, I was freaking out for like a week until I got some answers.
So, I had to wait until the audit was over before they could resubmit, and what was just a week or 2 shy of an approval (based on the time frame from my other 2 bought the day before that got approved), it ended up taking 14 months before I got my damn Obsidian 45 in-hand. All because the dealer hired an idiot, and he screwed up a bunch of paperwork, and caused a huge clusterfuck.
I'm glad all 3 of those cans are now home and AWAY from that dealer. I'll never use them again. Plus, it was 75 miles away, and they didn't even have a range.
Now I use my local range, and they have a kiosk, and are a Powered SS dealer, so I've been using them for the last year. I get conjugal visits, they know me, and everything has gone smoothly on my first of 2 paper forms, and that can is home now. Just waiting on my final paper Form to come back, and then I'll be happy. Then we get to try the eForm system with the 2 new OCL cans. I just hope they've fixed that bug, so I don't have to deal with any of that shit you did.
Moral of the story, even if you buy through SS and use the kiosk, the dealer can still find a way to fuck your paperwork up...So, choose your dealers wisely. Don't pick Billy Bob's garage FFL for your transfer.