Gunsmithing Do not buy from exploreproducts.com/ explore products on amazon.com!

[bzo]

Hey guys, sorry I don't know where to put this but I ordered a bench block from these jerks on amazon, they sent me a broken toothbrush, and after trying to resolve it they basically just said "not my problem." It was only $26 but the fact that they would treat a customer like that is completely ridiculous and I hope they lose their ill gotten gains.

Yes that's right, I said I ordered a bench block and they sent me a BROKEN TOOTHBRUSH!



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Just wanted to give fair warning to you guys out there, don't do business with these jerks. I'm looking into whether or not I can sue them over it, I don't care if the court costs are 10x more, but just out of principle I'd like to force them to pay back that $26 since they refused to send me the block.

 

[D Miller]

WTF! Contact amazon for help or a refund. They were very helpful in resolving an issue with a vendor of theirs.

 

[cecchino76]

Stupid jerks, Don't worry bro , I will never buy from those LOOSERS

 

[ORD]

Well in their defense...it IS a BLOCK of synthetic material that's ONLY use in life will be sitting on your BENCH. Therefore...its a "bench block" in the strictest sense of the words...TADA!!! Sorry...too soon?

Sometimes all you can do is laugh when all you really want to do is beat the ever-loving @#$% out of some @$$hole that desperately deserves it. I wouldn't piss on Amazon if it was on fire because of crap that I've had to deal with from them in the past, including crap that's been pulled by folks such as the idiots you are dealing with now.

In your case...sounds like it is time to involve your CC company and proceed with obtaining satisfaction from them as the seller clearly isn't willing to work with you. As for "suing" anyone...pass. While I realize the satisfaction that is derived from winning a small claim's court case against idiots like that...it is a complete waste of your time, money and energy by in large unless you just happen to extra time/money/energy to spare (at least initially...court costs are often recoverable in addition to your other damages). Then once you get a verdict in your favor, you have to collect it (even if it is a small amount) which isn't always easy and will likely involve even more wasted time/money/energy. Karma is a bitch and people like that will ultimately get what's coming to them even if it takes a LONG time. Doesn't help much with the "instant gratification" crowd, but it will happen eventually if that gives you any peace.

Hang in there, brother...this too shall pass.

 

[Explore Products]

Hey guys, sorry I don't know where to put this but I ordered a bench block from these jerks on amazon, they sent me a broken toothbrush, and after trying to resolve it they basically just said "not my problem." It was only $26 but the fact that they would treat a customer like that is completely ridiculous and I hope they lose their ill gotten gains.

Yes that's right, I said I ordered a bench block and they sent me a BROKEN TOOTHBRUSH!



Uploaded with ImageShack.us

Just wanted to give fair warning to you guys out there, don't do business with these jerks. I'm looking into whether or not I can sue them over it, I don't care if the court costs are 10x more, but just out of principle I'd like to force them to pay back that $26 since they refused to send me the block.

Explore Products has been selling on the internet since 1995. We have a 99% positive feedback rating on the Amazon site where this customer made a purchase. We only sell shooting supplies. He is trying to claim that we sent him a broken toothbrush instead of the Wheeler Universal Bench Block Md: 672-215 that he ordered. We do not sell toothbrushes or any hygiene items for that matter. We shipped his item through USPS Priority Mail. The advantage of shipping this way is that the Postal Service not only scans the package when it is picked up, but also when it is delivered. His item was delivered April 29, 2013, 11:56 am - over a week and a half ago. The other advantage of USPS Priority Mail is that the label also indicates the box size of the shipment. The Wheeler Bench Block ships in a small flat rate USPS box which measures 8 1/2" x 5 3/8" x 1 3/4". Either he has very small hands or the item was not from this shipment since it is obviously longer than 8 1/2".

Unfortunately there are certain customers that feel they can bully a merchant into getting free merchandise by threatening them with bad publicity on other sites. We refuse to cave in to this type of fraud even though the item is only $19.99. Giving him the benefit of the doubt it is possible he has this package confused with something else he ordered. More likely he is hoping that by trying to defame us on quality sites like SnipersHide we will just send him another item. We have our big boy pants on and refuse to be bullied by scams like this. We will allow Amazon's fraud department deal with him. And if anyone knows of a good deal on Federal Match .308 we would appreciate a heads up. Good shooting!

 

[Da Shooter]

Once it goes viral its lghts out.

 

[bzo]

Appreciate the support guys! Amazon is telling me I may be able to get my money back with something called an a-z claim, keeping my fingers crossed!

 

[DamnYuppie]

Amazon has pretty good customer support, they are not like ebay who never side with the buyer.

 

[seanh]

Probably moot.

Registrant: Explore Products, Inc. 15590 136th st n Stillwater, mn 55082 US Domain name: EXPLOREPRODUCTS.COM Administrative Contact: Klancke, Scott [email protected] 15590 136th st n Stillwater, mn 55082 US 651 439-4700 Fax: 651 439-4701 Technical Contact: Klancke, Scott [email protected] 15590 136th st n Stillwater, mn 55082 US 651 439-4700 Fax: 651 439-4701

[h=1]Scott D Klancke[/h] Claim & Edit


15590 136th St N
Stillwater, MN 55082-8506

 

[slavage]

WTF that's BS call the Credit card guys and dispute that man, that's simple fraud if ever seen

 

[bzo]

Big +1 for amazon.com! They got me a full refund, they definitely are keeping me as a customer after seeing how quickly they took care of me on this.

 

[Hairball]

If Amazon does not fix it then do a charge back on the credit card and its done. You did use a credit card????

 

[bohem]

Why is this in a gunsmithing forum?