Eberlestock repair (warranty accepted)

[blksno]

not 100% sure where this question should go, but lets just start here.

I've got an Eberlestock G2 Gunslinger (1st gen) with no frame and it's been one of my favorites. HOWEVER, it needs repairs.
The internal scabbard is basically torn to shreds from constant in/out from a spiked foot Ckye-Pod.
Year or two ago, I contacted Eberlestock and was told it's roungly $50-$100 more to repair it than it cost to buy a new one (once shipping both ways is factored in).

Any recommendations on a person, vendor or even type of industry person to contact that could do the repair?
The rest of the pack has held up very well, but the inside of the scabbard is toast. It's bad enough now that even being carful isn't careful enough to get the rifle in or out without damaging the foam liner.

I know it's not easy, but it doesn't need to be OEM perfect...it just needs to be durable. Seems like peeling it open on the side seams would make re-lining it with 500 or 1000d a fairly quick fix...provided someone had the right type of sewing machine.

 

[smcfarland]

Worth a shot to at least take it to a local sew shop to see what they would charge. If you are near a military base I would try one there first.

 

[blksno]

called and emailed about 8 places and none were willing/interested in the task. Might just end up buying a new pack for Black Friday

 

[SortOfClear]

Field repair is E6000 (adhesive found in hobby shops/shoe repair) and duck canvas (or your 500d/1000d).
Cheap donors in surplus stores-duffel bags, etc. I'd go with the old green army or marine duffels. Super cheap, lots of material, and last for years.

 

[SortOfClear]

Quick method-place material on floor. Trace rough template with bag on top. Place template inside and feel where you want to trim with fingers/ look with flashlight. Final cuts. Put E6000 in strips or dots about 1/16" thick or so and as much surface area as you want to keep it flat. Good rule is 4 to 1, so 1" wide strip then 4" before another strip.
Flip pack so adhesive is pushed onto "ceiling" then once fully seated flip it back over. Throw some heavy books inside over night to set. Next morning seal the seams with a bead of E6000 along edges.
Good luck! Love the pack myself. Mines lasted 14 years. Minor repairs.

 

[458win]

I had a eberlestock X2 that was only a year or two old. Padding on the belt moved to where the frame was digging in my back. Called eberlestock and they wanted to charge an arm and a leg to fix it. Umm it’s a manufacturing defect. No more eberlestock for me.

I’d definitely look at a new pack with a different manufacturer that actually has a Warranty they will back up.

 

[Ezana4CE]

Y'all are definitely making me want to ditch this brand. I have a few of their products. Which manufacturers take care of customers in need of repairs for a reasonable price or under warranty?

 

[blksno]

Let me be perfectly clear.
I completely understand the cost they are charging for the repair and why it's not a warranty issue.

I'm simply trying to locate a less expensive alternative.

I would be perfectly fine buying another one, either new or used, or attempting a field repair on my own...I'd just prefer it be repaired the right way.

 

[Ezana4CE]

@blksno $100-$200 more than the cost of a new pack sounds unreasonable to repair a scabbard. I have that same pack so I have a very good idea of the damage you're describing. I like this pack as well. To be clear is the repair cost close to the cost of the pack itself or just the scabbard?

 

[blksno]

after a few emails back and forth and a few pics sent in again,
I do have a warranty process started.

NOW, I only wish the scabbard had a little more durable interior nylon.
But I'm excited to get a new one coming.

 

[Ezana4CE]

after a few emails back and forth and a few pics sent in again,
I do have a warranty process started.

NOW, I only wish the scabbard had a little more durable interior nylon.
But I'm excited to get a new one coming.

@blksno Sounds promising. For some reason I cannot see your photos. This is what I am seeing when you post pics in this thread.

 

[blksno]

@blksno Sounds promising. For some reason I cannot see your photos. This is what I am seeing when you post pics in this thread.

View attachment 8560659

I haven't posted a pic in this thread at all.

 

[Ezana4CE]

I haven't posted a pic in this thread at all.

View attachment 8560669

@blksno That's really strange. Clicking the photobucket image that I see takes me to your FB page.

 

[Modoc]

@blksno That's really strange. Clicking the photobucket image that I see takes me to your FB page.

Looking at it from here, the picture was in his signature

 

[LRRPF52]

For the sleeves in these types of rigs, you want tarp or thick, abrasion-resistant material that won’t get thrashed by those bipod feet.

That’s a pretty tall order, and it needs to be built from-scratch really.

Once these types of packs are final-assembled with large, walking-foot, heavy-duty machines that have needles the size of a nail, disassembly and repair is extremely labor-intensive. It’s just not a cheap job, nor would you want to hand it to someone who does cheap work.

The pack also needs to be totally free of dust and dirt, otherwise it will ruin the machine.

The labor from a reputable shop willing to do custom work will cost 2-3x what Eberlestock charges if you want it done right.

There’s a guy outside of Bragg who does excellent custom work and what seem like impossible repairs.

He isn’t cheap and is always very busy doing Q-Course Ruck mods for guys before they go to SUTs.

Willy from General Jacksons died years ago. His ruck mods were made from some type of cheap 300D pack nylon. Guys would brush up against a pine tree and immediately have holes in that material.