Re: High End Tactical: Part II
Rath,
If every company took the scope QC'd it and got it back in 2-3 weeks I would say you are right it was meaningless, but on the other hand if a company cant even a check out a good scope, send it back with a polite note in that time frame what do you think you are up against if you really do have a problem? As noted both Sightron and bushnell were able to actually fix a bad scope in that time frame.
If I were a consultant making recommendations to either company the only thing I would recommend would be to send the customer an email when you receive the scope and another at the time someone looks at it along with a time frame to fix it and get it back and perhaps one when it ships. an email only takes a minute. I suspect all the manufactures are reading this thread. So lets tell them what we want and expect.
You are right in that sending back a broken scope would be that truer test but much more difficult to pull off. They are all great scopes, I just want a few more data points to compare if I am going to lay out that kind of cash, and service performance is a big data point for me. And when these companies know they are going be tested publicly on the Hide, in a thread that will be read by what I am sure will be Thousands by the time it all over, their service can only get better. So whats the downside again?
Rath,
If every company took the scope QC'd it and got it back in 2-3 weeks I would say you are right it was meaningless, but on the other hand if a company cant even a check out a good scope, send it back with a polite note in that time frame what do you think you are up against if you really do have a problem? As noted both Sightron and bushnell were able to actually fix a bad scope in that time frame.
If I were a consultant making recommendations to either company the only thing I would recommend would be to send the customer an email when you receive the scope and another at the time someone looks at it along with a time frame to fix it and get it back and perhaps one when it ships. an email only takes a minute. I suspect all the manufactures are reading this thread. So lets tell them what we want and expect.
You are right in that sending back a broken scope would be that truer test but much more difficult to pull off. They are all great scopes, I just want a few more data points to compare if I am going to lay out that kind of cash, and service performance is a big data point for me. And when these companies know they are going be tested publicly on the Hide, in a thread that will be read by what I am sure will be Thousands by the time it all over, their service can only get better. So whats the downside again?