Warning: While we do our best to preserve your gun profiles, we are still getting reports of profiles not getting loaded back onto the Kestrel. If you do not have your gun profiles saved in the Kestrel Ballistics app, or AB Profile Loader or even written down, CANCEL the update and save your gun profiles FIRST before performing the firmware update. Then reconnect to the Kestrel and you should be prompted to do the update again. This way you can reload your profiles after the update is completed in the event that something happened to the profiles on the Kestrel.
To assist in ensuring your gun profiles are restored on the Kestrel, please be aware of the following:
- Make sure Privacy Pin is turned OFF before performing the update.
- Do NOT close the application until firmware update is completed. If the Kestrel reboots and is not reconnecting to the app, toggle the Bluetooth on Kestrel OFF to back ON. And check Privacy Pin as well to make sure it is still off.
- Be patient with having the Kestrel turn off and back on to reconnect to the app.
We have been trying to duplicate the issue in-house. If you have had issues with profiles being deleted, we would greatly appreciate emailing
[email protected] to let us know as many details as possible such as firmware version you were updating from, phone and operating system on your phone or any other details about your profiles.
If instead you are getting the firmware update to go through but NOT getting 1.41 to show up. First
save all your profiles to the Kestrel LiNK Ballistic app. Then on the Kestrel do a Main Menu->System->Factory Restore. And finally run the firmware update. After the update is finished and hopefully worked, you can then transfer your profiles back to the Kestrel.
Thank you.