Rifle Scopes Leupold customer service experience

#101
Re: Leupold customer service experience

I shoot F-class competitions. 200-600yd prone. 200yd egg shoots. 600yd egg shoots. At various local clubs. Couple of the guys I shoot with/ against are gunsmiths, I'm sure you've heard of. I'd prefer to leave their names out of this, but would be more than happy to PM you with them if you don't believe me. One I have come to consider a friend, and talk to him regularly. I shoot at our local club regularly, where he is also a member. Couple others work for Trijicon. There are a few other members of this site that I have shot with also. Lots of rounds. Many different rifles/scopes. I never claimed to be the second coming of Carlos Hathcock.

I have to write you a frickin' biography for you to believe my experiences? I guess if you are not an almighty rifle instructor or former armed forces sniper you have no credibilty and must not know your azz from a hole in the ground. Is that the assumption, cuz that's what you are layin' down.

I merely stated that I have owned a lot of Leupys with zero failures. It's a fact. I also stated that I find them to be an excellent value because I have yet to find anything for less that works better. Believe me, I've tried. There are a good 40 scope boxes atop my safe right now. I suppose I need to snap a picture to be believed around here.

Other than that. I never stated anything else, about anything else.

You'd make a good detective, Frank. Cuz you sure are able to ascertain a lot of "facts" based on little or no real information.

I honestly do value your opinions, Frank. That is the truth. It's just the mere fact that you feel you are the only one worthy of one that leaves a bad taste in my mouth.

You all seem plenty intent on turnin' this conversation into something it's not, nor ever was.........
 
#102
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: overgunned</div><div class="ubbcode-body">I've had 36+ Leupolds. Another 50+ of various other brands. Leupold remains a solid value in my book........ </div></div>

I've keep my trap shut until now. Back when it was the Veri-X3 line they were good. When the VX an new Mark 4's came out the quality dropped to about equal old style Bushnell's.

Your average guy shoots less in a year, than most here do in a weekend. Plus your average shooter only twists the knobs to zero, even then maybe only knob twist again 3 times in it's life.

I had two 4.5X14X50 so called Mark 4's, both had more air miles for warranty that I do, and when I had the chance to rid myself of them they took a walk.
Leupold needs to lick their calf and get back on track, but they don't care about us so hence company's like USO are getting the cream. If Leupold just wants to flush product to your 10th weekend, or once a year shooter that's great, but don't come on here and try to hawk them as cake.

Many say, well Uncle buys Leupold, yep he buys from the lowest bidder most of the time, but there are groups within Uncle that are allow to buy what they want, and Leupold ain't top of the list. And some of those groups won't even allow Leupold to get on the list, wonder why that might be?

Just like Government motors, the public will buy what we sell and like it,...Wrong, I own 3 USO's and will never look back. If S&B built a IPHY reticle an IPHY knobs, I'd own one of those as well, by the way I'm 63 years old, just encase the bean counters are reading.

In some venues money is not the issue, but five and dime thinking/building will push top of the line customer base away. I guess the bean counters were right, 2.5-3K for a single scope is rich, but how much does it cost to keep returning it, for that great warranty. Both of mine were there 3 times each, and still failed testing upon each return.

I've an old 2.5X8X32 that's great, but it was built by the old Leupold, not present day.
 
#103
Re: Leupold customer service experience

Did David Tubb's used a Leupold M4-16X for his one mile shot video?

I thought he did and he has a pretty good background and can likely get or afford anything he desires. If so it must not "suck" to awful bad if he was using it.

If I am wrong my apologies.


Now,back to the arts....
 
#104
Re: Leupold customer service experience

This was David at the SHC several years ago, using a S&B...

dtubbrifle2.jpg


people use a lot of scope, one off says one thing, who they consistently use says another. I sure you can find a picture of him using everything from Iron Sights to Hensoldts if you look hard enough.

But he showed up at our Tactical Match with a S&B... as well that was the first scope he chose to incorporate his reticle.
 
#106
Re: Leupold customer service experience

I almost had an argument in favor of Leupold, but I could feel Lowlight already typing out the response with a picture or video for evidence. One gets the feel reading a thread like this, that it is hard to argue with a group of people who have really been there and done that... and they even take the time to continually back up what they are saying, with pictures, examples, videos, testimonies, and millions of rounds down range 'using' their equipment. Putting it through the paces
 
#108
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: cal50</div><div class="ubbcode-body">Did David Tubb's used a Leupold M4-16X for his one mile shot video?</div></div>

Old Mk4 Leupold, not new wave.
 
#110
Re: Leupold customer service experience

Since Overgunned seems so interested in asking his questions Ill ask mine again...you can choose to dodge them or rock on.

1. Does your scope turrets say 1/4 MOA?
2. Does your scope actually adjust in 1/4 MOA or is it 1/4"?
3. Would you be pissed if your scope was dropped, and say it dented the objective, or scratched it all to hell?
4. How "big" of a tracking test have you done on those scopes and at what ranges?
5. Can we see a picture of a Leupold Scope box, that says Made in USA from the past say 3-4 years?
6. What are these matches that you commonly shoot at? I see you said F-Class, but where? Surely someone around here is close to you, but with a Location of: The World we wont ever know.
7. Do any of your reticles have a cant to them, and if so did you just zero to the cant?

All of these 7 questions have been asked numerous times since you started into this argument last night, but not a one has been answered. You keep falling back on the fact that you own over 200 guns and 36+ Leupolds and 50 other brands.
 
#111
Re: Leupold customer service experience

The 2 16x40s I use are both 1990s. I realize the difference between inches and moa, also.

Before you try to put words in my mouth, I never once commented on tracking. Let's keep this point clear.

I use inches converted to moa for my long range shooting. To the best I can tell the 2 16x40s are spot on.

I also have a couple of other Mark 4s and VX3s, Vari-XIII tacticals, etc. That are pretty much right on, but maybe a hair off. In other words, .250 may actually mean .258. For myself, it's not an issue, after I figure it out through real world range time, develop a drop chart, tape it to my stock or flip-ups, all is good. In other words, I can dial it in and develop a drop chart for it regardless of what the actual movement is. It really doesn't matter as long as it is repeatable.

Like I said, I still haven't found a better scope for the money. They have been rugged, dependable, repeatable. But yes, some of the adjustments I've found to be slightly "off".

Are you done grillin' me yet? I don't like typing that much, and have rounds to load for tomorrows 600yd varminter match. You know, the ones I have no experience with............


 
#112
Re: Leupold customer service experience

Deadly---If you read my last couple posts, you'll see most of these questions have been answered.

I'm about done being on the Budweiser hot seat now.

And NO, I don't give a shit if any of my scopes get scratched or dented from field use. Adds character.......
 
#113
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Overgunned</div><div class="ubbcode-body">"God will judge our enemies, We'll arrange the meeting......</div></div>

You in the Service?
 
#114
Re: Leupold customer service experience

Let it go D...

First he wanted "proof" of the Asian parts statement, then he wanted "proof" of the changes from "made in usa" and when given, no comment.

Repeated comments of how perfect the 36 have been, now, the tracking is slightly off... maybe.

It's not worth the bandwidth at this point, we're just anti-Loopites without a shred of fact to back what has been said. Forget the links, the quotes, the pictures, at $900 he sees nothing better and no reason to think any differently.
 
#115
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Lowlight</div><div class="ubbcode-body">Absolutely, it's no longer marked that way, they will couch the answer and tell you one thing, and then describe how the rules say they can no longer use the MADE in USA tag... which we all know isn't true, because NF has Made in USA right across the top of the F1s and the 1-4Xs ... so they can but Leupold can't.

</div></div>


Are just the F1's and the 1-4X's labeled as such? If so, why? Are the other models not 100% made in the US? If not, where? Evidentally I've already years ago bought a chineese scope unknowingly, I'd rather not do it again. Thanks.

okie
 
#116
Re: Leupold customer service experience

I asked you what parts were made in China. I still have no answer. I did, however, admit that apparently more foreign parts than what I thought.

Repeated comments of how perfect they have been did not take place. All I commented on was price and durability, customer service. When you asked about tracking, I gave you my honest opinion.

It's your story, tell it however you want.

I think you are much more of a hater, than I am a fan boy.

Gotta go twist rounds now........
 
#118
Re: Leupold customer service experience

Over-thought, you're boring us now...
<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">All 36 of my Leupolds working correctly is a fluke,</div></div>

I can pull every other quote as well but why bother... they all work correctly but might track slightly off... I haven't never "broke' a scope doesn't mean it is right to begin with, which is more too the point we are making. Many people "use" stuff and dont' break it... again, "use" being subjective.

in a military/government class where Leupold's are the contract optic we see between 2 and 5 go down or be off per 20, each and every time. Without exception. In fact some unit have a deployment box dedicated to replacements optics. We also see them not work out of the box, more frequently so in fact.

As far as exactly which parts, "exactly" are chinese, besides the glass and illumination, well if they aren't saying short taking a job in Beaverton, I can't say and personally dont' care... I have stated, they are off my personal radar, except in how I deal with them in my daily job.

Dispute it, dislike it, or simply disregard it... but doing this for a living, I think I have a very clear foundation and have provided more fact then you can possibly.
 
#119
Re: Leupold customer service experience

So you are telling me there are no NF optics out there, or others that you consider better than Leupold, that have adjustments that are slightly off a bit. Is that what you are saying? Every NF moves exactly the amount as advertised?

I mean, does it really matter, as long as it is repeatable and stays together, if it moves .25" or .258"? It's never stopped me from dialing one in and hittin' targets proficiently.......
 
#120
Re: Leupold customer service experience

You win,

I will say for everyone to read, you're buying decisions have been flawless, your masculinity intact, the $32k you have invested in Leupold couldn't have been used any better.

You've successfully navigated the optics minefield and have reached the other end unscathed.

Bravo... job well done.
 
#123
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: overgunned</div><div class="ubbcode-body">Seriously, I respect your opinions highly.

You now have me wanting that NF 5.5-22x50 really bad..... </div></div>

It doesnt seem that way. But you keep doing you...Frank(Lowlight) and I have very different definitions of the word "use" than obviously you do. We also have a far higher standard as to what will "work" and what "wont". Leave it at that. Go get a NF with a fancy reticle and matching turrets.
 
#124
Re: Leupold customer service experience

LS installed a custom target elevation turret on my 2.5-8 Vari-X III that goes about 1/3". I fit a quadratic function to longish range target data and made a turret cap that works for deer hunting to the Rem .280 Mountain Rifle's max reasonable hunting range. It was a major work around. I was not pleased.

I have only owned 30 or so old Leupolds. Only 4 or 5 have been through anything you could call rigorous testing. That's the only one that really pissed me off, but I also thought backlash was unavoidable.
 
#125
Re: Leupold customer service experience

Lowlight, he obviously misses the whole concept all together. A concept and idea that he brainwashed himself through ignorance and emotional involvement. No amount of facts are going to change that... its like a religion to him.

I still think you just make this whole thing a sticky for all the newer members here that weren't here to see all the BS and antics from Leupold before. Edit the title of the thread or redirect off of a new stickied thread or whatever.
 
#126
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Lowlight</div><div class="ubbcode-body">Okie... NF are clearly marked,

MADE in USA across the top...
NF2.jpg


the others are Made in Japan... </div></div>

Marked Clearly across the Bottom.......

Sorry LL,just had to throw that in,I bought my first NF 5.5-22 used and the guy who sold it to me pretended he did not know it was made in Japan.I was fine with it,just surprised.
 
#127
Re: Leupold customer service experience

What you DO have is a much higher opinion of yourself than warranted and a delusional disbelief that no others out there may have any valid experience and don't know WTF they are talking about.

Let me know when you are done riding on Frank's coat tails. You're like frickin' parrot on his shoulder.......
 
#128
Re: Leupold customer service experience

Within the last 4 months I have received excellent customer service from Leupold, The same scope was there 3 THREE times, the first to get a reticle change, the second to get the reticle changed to what was supposed to be installed(they put the wrong one in)The third, because the did or didn't do something and the scope failed(it worked for me after I got it back, then I decided I wanted a higher magnification scope, I sold it, while in transit to new owner something broke in it) So it went back for repair. Both return trips(2&3)leupold was real nice the customer service great. The scope service was not.
Customer service-good
Product service/QC-bad
 
#129
Re: Leupold customer service experience

I don't miss the whole concept. You do.

I don't believe owning a ton of different scopes/brands throughout the years and testing them in the field has led me to any "brainwashed" conclusions fueled by ignorance. Quite the contrary......
 
#130
Re: Leupold customer service experience

"testing them in the field" or just plopping down and shooting them on those casual sunny weekends...

I find it hard to believe someone with 200 rifles and 36+ Leupolds w/ 50+ other brands who is "not" in the firearms industry has any real experience behind them. More like a few rounds here, a couple of rounds there. Unless you want to show me where you fire in excess of 12,000 a year. Even most collectors have a go too rifle and don't claim to spread their experience across 200. I have more tactical rifles that I want to admit and would never suggest I shoot them all... in fact many are decidedly unfired.
 
#131
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: overgunned</div><div class="ubbcode-body">What you DO have is a much higher opinion of yourself than warranted and a delusional disbelief that no others out there may have any valid experience and don't know WTF they are talking about ......... </div></div>

Mirror?

There's a few here, that may know, a little more than you think. Playing cards with a mirror in a empty room, is unlike folks that will take your money, and walk away. Your glass fails on a square range no big deal.
 
#132
Re: Leupold customer service experience

Yes Frank. Just on those casually sunny weekends

100_0355.jpg


They call the white fuzzy stuff flying by at 35mph that's blurring the picture "snow"

100_0357.jpg


100_0347.jpg


Believe what you want. I have my "go to" rifles. Main one was built by George Gardner himself.......
 
#134
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: overgunned</div><div class="ubbcode-body">I don't miss the whole concept. You do.

I don't believe owning a ton of different scopes/brands throughout the years and testing them in the field has led me to any "brainwashed" conclusions fueled by ignorance. Quite the contrary...... </div></div>

No you're right.

I believe that you owning a ton of THE SAME scope/brand (Leupold) throughout the years and testing them in the field led you to your "brainwashed" conclusions which IS fueled by ignorance.

It's ok... everyone here is here to help. All the things Lowlight said are FACTS that came from this very forum years ago. Back when I was also ignorant but bit my tongue and just READ and researched about Leupold. I'm not riding on any "coat tails" here... I know what I read and saw the direction the company chose to make. Everything from the friken wire reticles to BS with Premier Reticles to having their corporate head so far up their "Mk4" ass that they were blind to see the changes that were happening.

I made up my mind that I don't want any part of a company that really seems like they don't give a shit about you. Now I'd bet their customer service MUST NEED to be better to help generate sales after 3-5 other companies took a piece of the pie that Leupold could've controlled.

We'll see what brand of scopes you switch out to WHEN your Leupolds fail you either mechanically or mentally. Don't ask about NF or Vortex or IOR because YOU KNOW and trust Leupold... why would you give your money to support the competiton?
 
#137
Re: Leupold customer service experience

Looks more like 300 yards from here.... but then again I am not there.

For 36+ Leupolds' looks like a rather low end scope on such a fancy rifle... definitely looks like a much older version than something made in present... how old is that, 10, 12 years old ?

can I see a close up of that scope ?
 
#138
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">I still think you just make this whole thing a sticky for all the newer members here that weren't here to see all the BS and antics from Leupold before. </div></div>

And I still think a spreadsheet, chart, or survey showing length of ownership, frequency of use, and overall reliability would not only solve this problem, but provide insight on many others...

At this point, if I had the web chops, I'd offer to code it up myself!
 
#139
Re: Leupold customer service experience

Actually,the CS from Leupold is the reason I will never again buy a Loopy product,not on a scope,but on a LRF,bought brand new by me.They told me the problem with it not ranging was I was using it improperly.Even their tech said these were no good.Almost any reputable company would acknowledge a well known problem and try to make it right.Why should I trust their scopes???
 
#141
Re: Leupold customer service experience

they have fixed every one I have broken without any complaints.
Grabbed one at a flea market with a busted reticle a while back and they fixed it.

Good in my book and great service.
Not the best scope, but I have no problems with them on the family's hunting rifles.
 
#142
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: overgunned</div><div class="ubbcode-body">If you would read the thread, you would see I am not talking about the SAME brand. Went through many before I arrived at my conclusions...... </div></div>

I know. I did read the thread, I was trying to be "black and white" to make it easier for you to accept some of the facts stated earlier.

The fact that you claim you had a dozen (I'm just guessing) bushnells or whatever doesn't say much. Of course if you start at entry level (which is fine) you eventually will weed out what works and what doesn't. SO.. you ended up at Leupolds that has worked for you... so far. You said how good the leupolds are etc etc... so when your Leupolds fail you or you just "out grow" them would you buy another? Or would you look at a NF or something else that "WE" imply are "better"? Because up until this point I think you probably will buy another leupold product... which is fine if you want to come in 3rd all the time.
wink.gif


For the shooting you do... NF has better glass, better turrets, better consumer ethics.

Whatever it's your call... just don't sit there and type that the facts stated earlier by Lowlight and Deadly and others are BS just because you "didn't experience them first hand". THEY did.
 
#143
Re: Leupold customer service experience

The picture was from 200yds. It was during a 600yd prone match. The date on the photos read February. It was actually March, and cold as hell.

That is not me in the pic. I took the pic. Shot in the leg before. The scope in the pic is a Weaver T-36.........
 
#144
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Lowlight</div><div class="ubbcode-body">I'm not making it a sticky, that only invites an issue, plus what am I gonna do when I am bored -- </div></div>


I friken knew it... haha.

Ah, it IS good conversation/debate/ reading to pass the time.
 
#145
Re: Leupold customer service experience

That's just it. I never called BS on either of them. Seems it is the other way around to me.

I DID experience first hand what I stated. Don't you guys call BS just because you weren't there......
 
#148
Re: Leupold customer service experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: overgunned</div><div class="ubbcode-body">That's just it. I never called BS on either of them. Seems it is the other way around to me.

I DID experience first hand what I stated. Don't you guys call BS just because you weren't there...... </div></div>

Yeah you didn't call BS on them but they gave you facts of what they knew about the product itself and you kept implying "never happened to me".

Then you felt you needed to go on to "challenge" Lowlights credibility. "I shoot this much" "I field test it" "I have 36 Leupolds" "I've had 200 rifles"..... what does all that mean anyway?

This forum isn't to brag about stuff it's for information exchange and absorption.

When you were younger in grade school you never talked back to any teachers even if it wasn't YOUR teacher now did you?
 
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