Rifle Scopes OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

[darkarcher]

I know this subject has been kicked around, but honestly, I want to kick a service rep in the teeth. Order scope. Call because you know it's not going to be in stock, but 30 day wait time, not so bad. 30 days later, call, oh, we have 3 shipments coming in two weeks, scope will be one of those. 3 weeks later, they discontinued it, sorry SOL.

Bastard customer service reps, crappy business ethics, piss poor service.

Rant over.

 

[VJJPunisher]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

the point?

 

[darkarcher]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

The point is you can't even call them and count on a scope, even when they say no problem.

 

[VJJPunisher]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Darkarcher</div><div class="ubbcode-body"> even when they no problem.
</div></div>

so there is no problem?

 

[darkarcher]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Edited

 

[darkarcher]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

The problem is obvious, a company tells you they can get you a scope, fails, then gives you a second date, fails again, then tells you they can't. It's bullshit and a piss poor way to do business.

 

[OpticsPlanet]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Sorry to hear about this. Not sure exactly how this happened, but I want to find out.

Can you private message me your order number and the item?

Alessandro M.

 

[northern50]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Sympathy can be found in the dictionary between Shit and Syphilis.

 

[Doug308]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

what scope was it ?

 

[Outsydlooknin75]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Doug308</div><div class="ubbcode-body">what scope was it ? </div></div>

A discontinued one

 

[darkarcher]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Crossfire

 

[42769vette]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Darkarcher</div><div class="ubbcode-body">Crossfire
</div></div>

how did they not know the crossfire was discontinued? that was done in january unforchantally this has become the rule more than the aception with opticsplanet.

 

[OpticsPlanet]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Darkarcher, Alessandro will check into this for you.

Our ideal situation is obviously for an item to be in stock, and available to ship immediately. We currently have six models of the Crossfire in stock, even after they have been discontinued.

In addition to manufacturers inventories, distributors carry inventories that we can draw from. The distributors still show availability on some models of the Crossfire, even after being discontinued.

There are 21 models of the Crossfire, we have 6 of the models in stock. Of the 21, 11 models show availability from distributors.

I've been in the same boat, ordering something that was available, to find out later that it wasn't going to happen, and it sucks, no argument there.

Let Alessandro find out what happened, and what can be done for you, please.

Mark H.

 

[wcb6092]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I placed an order recently over the phone. Rep said everything was in stock. Checked my email as soon as we hung up. Items back ordered. Lousy customer service.Good prices on things they don't have.

 

[GLB]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I placed a order recently with Optics planet of a Instock item and I found out that it was not. I agreed to wait for it as they said it will be available in 2to3 weeks. After a few weeks waiting my order was canceled. Not to happy about that.

 

[shoot4fun]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

My shooting buddy ordered two EGW 20MOA bases for Ruger 10-22 from OP. One for him & one for me.
They were a helluva deal but, after seeing a couple of threads like this, I thought we would never see them. Took about a month but we got them.
Lots of stuff in this game is hard to get. Lots of stuff in this game can be here this minute and gone the next.
If you don't like Optics Planet then just don't buy anything from them. If enough people don't like them the problem will take care of itself.

 

[smschulz]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Optics Planet has become the new Botach Tactical.

 

[madppcs]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I don't understand the haters in this thread. The OP has an issue with his order and some members slam him for it..

 

[remau308]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

It was just mainly VJJ, but that's to be expected from him hahah

 

[slivoman]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: smschulz</div><div class="ubbcode-body">Optics Planet has become the new Botach Tactical.

</div></div>

Funny, I have had ZERO issues with them for the past year. Just ordered a new Fail Zero BCG from them that was on sale and it shipped today.

 

[daybreak1199]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I just canceled my back ordered vortex razor EBR2B 5x20 after a 3 month wait with Potics Planet. I was on Amazon and found the same scope, said it was in stock and sold through Optics Planet. So I ordered the scope a second time thinking I would magically get the scope sooner since I went through Amazon....got an email yesterday stating the expected shipment date is late July. They said Vortex didnt ship them the expected April shipment. Either way I would still be in the same boat waiting for this scope to come in. I probably lost my place in the fulfillment line by canceling my first order, but damn it s just hard to wait month after month for something to be fulfilled.

Seems like OP is not he only one that can't get the Vortex razors. Does Vortex just not produce very many?

 

[sawman556]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I've never had a problem with Optics Planet. Maybe Vortex has a problem?

 

[C1AY7ON]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I had the same problem with a Vortex PST I ordered back in December. At the time I placed the order I was told the scope was back ordered and expected in 1-2 weeks. I figured at the time I could wait a couple of weeks. Well those 1-2 weeks came and all I got was a new expected ship date even farther out. I kept waiting...and kept getting new ship dates farther out. I finally gave up this month and cancelled my order and I've been shopping elsewhere to find a scope that is in stock and ready to ship. If I would've known it would take over five months I would've cancelled the order on day one. It kind of pissed me off because while I was waiting for my back order to get fulfilled a bunch of other vendors had PSTs that I missed out on. Lesson learned on my part.

I can't say it's 100% on Optics Planet though...from what I understand they are just giving their customers what Vortex gives them. Still...feels like you're getting strung along. I will continue to use O.P. in the future but you better believe I will be contacting them to confirm inventory status on every order before I place it.

 

[KYS]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Darkarcher</div><div class="ubbcode-body">The problem is obvious, a company tells you they can get you a scope, fails, then gives you a second date, fails again, then tells you they can't. It's bullshit and a piss poor way to do business. </div></div>


Could you not have settled on another brand of scope they had in stock? Shame to see this happen with a company. Someone in the office is slacking on their ordering it appears. Im sure they will get it sorted out.

 

[swage]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

The problem I have with posts like this is that a company can do 1000 things right and nobody hears about it, but if they do one thing wrong it's blasted all over the internet and can hurt their business. Waiting is the name of the game in this hobby. If you dont have the patience for it then find something else to do. The better approach would've been to PM the vendor on here personally and allowed them a chance to fix it for you. You're not going to get anywhere in life with the kind of approach you're taking.

 

[nuclabuyer]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I seem to think that the problem is the way they inventory. There are alot of websites out there that have real time inventory updates on there website. I have never ran into the same problems at Midway. It says it is in inventory, I buy it and I go back and check and you can tell when you bought the last one because 2 min after i buy it, it shows out of stock. I think that opticsplanet could regain alot of respect by a little bit of website remodeling.

 

[iMetalocalypse]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Yeah I'm in that boat, Vortex I believe was tweaking their Viper PST's that I ordered and pushed the date back two weeks. Not OpticsPlanets fault. And as far as BotachTactical, I've ordered from them with no problems. Ordered their signature KZ brand of QD HD swivel studs that nobody seems to want to try and was pretty impressed. I am really happy with my purchase and not disappointed in the service I recieved. Just my experience..

 

[iMetalocalypse]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

You are correct and in defense of Vortex for everybody else, they are constantly making changes to their product line to ensure they top quality. I remember reading a product review where the Person reviewing a PST FFP explained the problems he found with his PST, (in this case reticle cant in repect to turret alignment) and Vortex's president decided to hold off on the shipment and fix the problem. I have no doubt that when my scope finally arrives it will be well worth because the person that made it has demonstrated enormous pride in his work and product line. Not to mention that through OpticsPlanet I locked in a 979.00 scope for 854.00

 

[-Nick-]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: swage</div><div class="ubbcode-body">The problem I have with posts like this is that a company can do 1000 things right and nobody hears about it, but if they do one thing wrong it's blasted all over the internet and can hurt their business. Waiting is the name of the game in this hobby. If you dont have the patience for it then find something else to do. The better approach would've been to PM the vendor on here personally and allowed them a chance to fix it for you. You're not going to get anywhere in life with the kind of approach you're taking. </div></div>

So if someone has a bad experience they shouldn't voice it based upon everyone elses good experiences? The guy spent 2 months working with the company directly, but you feel he should keep quite and go to an online forum and pm them? Please tell me your kidding. He ordered a manufactured mass produced scope, not a custom rifle. I give the vendor credit for trying to make it right after the fact, but where do you get off telling anyone to pick another hobby because they won't wait more than 2 months on a product that the Vendor allegedly can't even get now.

 

[swage]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Broker</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: swage</div><div class="ubbcode-body">The problem I have with posts like this is that a company can do 1000 things right and nobody hears about it, but if they do one thing wrong it's blasted all over the internet and can hurt their business. Waiting is the name of the game in this hobby. If you dont have the patience for it then find something else to do. The better approach would've been to PM the vendor on here personally and allowed them a chance to fix it for you. You're not going to get anywhere in life with the kind of approach you're taking. </div></div>

So if someone has a bad experience they shouldn't voice it based upon everyone elses good experiences? The guy spent 2 months working with the company directly, but you feel he should keep quite and go to an online forum and pm them? Please tell me your kidding. He ordered a manufactured mass produced scope, not a custom rifle. I give the vendor credit for trying to make it right after the fact, but where do you get off telling anyone to pick another hobby because they won't wait more than 2 months on a product that the Vendor allegedly can't even get now. </div></div>

Did he contact the vendor FIRST to try and get the problem resolved? No he didn't. He came on a public forum to try to discredit them....not to get the issue resolved. He didn't seek guidance from other members or the advice of others. He blasted a company who makes their living in large to catering to members of this site and the shooting community. There are individuals here who have waited two years for the S&B 3-20. I placed my order with a Hide vendor over a year ago and it's still hasn't arrived. You dont see those individuals or myself trying to bad mouth the vendor. It's the same case here. The product is back ordered or being discontinued. How is that the vendor's fault?

 

[darkarcher]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I agree, you never hear about the good a company does, only the complaints. I obviously don't mind waiting, but give it to me straight. When I called, after a month in, and they said they had a shipment of them arriving. I specifically told them it looks like they discontinued it and asked if it was going to be a problem. I was told no problem, it will be shipping out. If you think I'm a complainer, check out my post count, It's got to really piss me off before I would say anything. I order shit all the time, and stuff happens, but don't BS me.





<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: swage</div><div class="ubbcode-body">The problem I have with posts like this is that a company can do 1000 things right and nobody hears about it, but if they do one thing wrong it's blasted all over the internet and can hurt their business. Waiting is the name of the game in this hobby. If you dont have the patience for it then find something else to do. The better approach would've been to PM the vendor on here personally and allowed them a chance to fix it for you. You're not going to get anywhere in life with the kind of approach you're taking. </div></div>

 

[swage]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I'm not accusing you of being a complainer. We've all been in situations similar to yours. I just think the outcome is better for all when you take the high road. I'm baffled by some of the business practices myself at times when it pertains to vendor's and manufacturers in the shooting industry. That's why I vote with my wallet and only purchase from those companies and vendors with the best customer service.




<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Darkarcher</div><div class="ubbcode-body">I agree, you never hear about the good a company does, only the complaints. I obviously don't mind waiting, but give it to me straight. When I called, after a month in, and they said they had a shipment of them arriving. I specifically told them it looks like they discontinued it and asked if it was going to be a problem. I was told no problem, it will be shipping out. If you think I'm a complainer, check out my post count, It's got to really piss me off before I would say anything. I order shit all the time, and stuff happens, but don't BS me.





<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: swage</div><div class="ubbcode-body">The problem I have with posts like this is that a company can do 1000 things right and nobody hears about it, but if they do one thing wrong it's blasted all over the internet and can hurt their business. Waiting is the name of the game in this hobby. If you dont have the patience for it then find something else to do. The better approach would've been to PM the vendor on here personally and allowed them a chance to fix it for you. You're not going to get anywhere in life with the kind of approach you're taking. </div></div> </div></div>

 

[darkarcher]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

No worries. Not actually looking for anything, except maybe a company to deliver what they offer for sale. I actually know a few people that have ordered from OP with no problems. The items were in stock. I was unaware of the out of stock problem they seem to have until after the order.

The whole post was/is just a vent. I did forward the order number to the rep above.

 

[MB4810]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

how is that the vendor's fault?

If the item that I want to purchase is not in stock let me know
so I look somewhere else.Don't let me add the item in the cart
process the payment and then send me an email to let me know
I have to wait 30 days for you to get your shit together.Mediocre
business practice .Optics Planet sucks .

 

[darkarcher]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Scratch that last comment, I am looking for something. It would make me feel allot better if I could kick a service rep in the teeth, so, if one of you boys over at OP want's to pony up.....

 

[KYS]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: swage</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Broker</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: swage</div><div class="ubbcode-body">The problem I have with posts like this is that a company can do 1000 things right and nobody hears about it, but if they do one thing wrong it's blasted all over the internet and can hurt their business. Waiting is the name of the game in this hobby. If you dont have the patience for it then find something else to do. The better approach would've been to PM the vendor on here personally and allowed them a chance to fix it for you. You're not going to get anywhere in life with the kind of approach you're taking. </div></div>

So if someone has a bad experience they shouldn't voice it based upon everyone elses good experiences? The guy spent 2 months working with the company directly, but you feel he should keep quite and go to an online forum and pm them? Please tell me your kidding. He ordered a manufactured mass produced scope, not a custom rifle. I give the vendor credit for trying to make it right after the fact, but where do you get off telling anyone to pick another hobby because they won't wait more than 2 months on a product that the Vendor allegedly can't even get now. </div></div>

Did he contact the vendor FIRST to try and get the problem resolved? No he didn't. He came on a public forum to try to discredit them....not to get the issue resolved. He didn't seek guidance from other members or the advice of others. He blasted a company who makes their living in large to catering to members of this site and the shooting community. There are individuals here who have waited two years for the S&B 3-20. I placed my order with a Hide vendor over a year ago and it's still hasn't arrived. You dont see those individuals or myself trying to bad mouth the vendor. It's the same case here. The product is back ordered or being discontinued. How is that the vendor's fault? </div></div>

From his original post it sounds like he talked to them at least 3 times.

 

[-Nick-]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: swage</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Broker</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: swage</div><div class="ubbcode-body">The problem I have with posts like this is that a company can do 1000 things right and nobody hears about it, but if they do one thing wrong it's blasted all over the internet and can hurt their business. Waiting is the name of the game in this hobby. If you dont have the patience for it then find something else to do. The better approach would've been to PM the vendor on here personally and allowed them a chance to fix it for you. You're not going to get anywhere in life with the kind of approach you're taking. </div></div>

So if someone has a bad experience they shouldn't voice it based upon everyone elses good experiences? The guy spent 2 months working with the company directly, but you feel he should keep quite and go to an online forum and pm them? Please tell me your kidding. He ordered a manufactured mass produced scope, not a custom rifle. I give the vendor credit for trying to make it right after the fact, but where do you get off telling anyone to pick another hobby because they won't wait more than 2 months on a product that the Vendor allegedly can't even get now. </div></div>

Did he contact the vendor FIRST to try and get the problem resolved? No he didn't. He came on a public forum to try to discredit them....not to get the issue resolved. He didn't seek guidance from other members or the advice of others. He blasted a company who makes their living in large to catering to members of this site and the shooting community. There are individuals here who have waited two years for the S&B 3-20. I placed my order with a Hide vendor over a year ago and it's still hasn't arrived. You dont see those individuals or myself trying to bad mouth the vendor. It's the same case here. The product is back ordered or being discontinued. How is that the vendor's fault? </div></div>

Yes... he DID. Maybe you didn't read the part where he spoke with the Vendor <span style="font-weight: bold">multiple times on the phone</span>. Again, just because they're a hide sponsor and you are happy with them or some other vendors timelines, doesn't negate someone else having a bad experience or different expectations. He is ALSO a member of this site and the shooting community as well which means his voice is allowed equally to be heard without a groupie bad mouthing him simply because they've never had issue with that vendor. And when you ordered your S&B did they tell you a month, then 3 weeks, then that it wasn't coming at all? Not likely... There's a real problem with people on this site telling everyone who has any bad experience with a Vendor that they're wrong and the world is all rainbows and sunshine just because they haven't experienced any issues. Since when were customers obligated to beat down the door of the vendor and beg for them to grace us with their kindness in fulfilling the obligation of services paid for? Just as customers have become self entitled so have vendors with their groupies constantly running to their rescue. At least this Vendor responded in an effort to try and resolve it unlike some others who would rally behind their fans and entitlement and deny fault as they must be blameless just because some other member says so...

 

[Beef Curtain]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Good, Quick, and Cheap......Pick two....

 

[mtscott]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I was glad to see someone from optics planet reply to the OP. I like to know if items are in stock before ordering. Seems some try to get you on the hook and make you call to find out the order delay status and to cancel if the delivery date is to far out.

 

[roggom]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I have had good experiences with Optics Planet and usually send business their way.

Problem is the trend many of the online sites have been following. Their website either shows an item in stock, or no inventory information at all. You order and get the dreaded "out of stock" email.

It is best to call ahead, but in this day of eCommerce and JIT(Just in Time) logistic solutions there is no excuse not to have an intuitive website.

The company either has the product you want or it does not, period. If they can not afford a real time inventory system, then simply place "call for availability" to the product description.

Unfortunately some businesses take your money up front to remain liquid and purchase inventory for other backordered items. I am not saying that Optics Planet does this, but if they have your money for 60 days, the money is not just sitting there.

I dont mind waiting a few months for an item I really want, but I also detest the whole 2 week BS phone call. Optics Planet can not control when they receive inventory from vendors, but they can sure control empty promises to the customer.

I heard a lot of negative feedback about Bud's Gun shop, but on my first order, the rep looked up my item, found it in stock, then placed it on hold until I sent a MO. I received an email after every stage of the process: Order recieved pending funds, funds received, order sent to shipping, item shipped with tracking, order delivered.

 

[operator74656]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Sorry to hear about the bad experience....I have dealt a lot with Optics Planet over the years including several big-ticket items. Overall my experiences have been positive with a few issues similar to the OPs. I think anyone should be able to vent if they want to on a public forum (but also expect that people will pounce). I was very impressed that Optics Planet responded so quickly.....just my 0.02

 

[SultanofSwat]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I've dealt with them a couple times. The first went really smooth, but the second got really screwed up. The second time I called, asking the rep if they had a S&B 4-16x50 in stock. The rep told me they were (looking right at the product details), and I placed the order right there over the phone. I waited a week and a half before calling back, only to find out that they double sold the product I ordered, and wouldn't be getting another one in until July. It sucked, but what do you do? I guess you can blame a company for poor service (they should have contacted me instead of waiting for me to contact them) but things do get screwed up. I think this is especially true for larger companies like OP. My .02

 

[2brothers641]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

This seems to be common practice anymore. It is sad that business is going this way. I know another optics dealer that is very popular here does not show inventory either. Makes you wonder how the small guys can manage to keep up to date inventory but the big ones can't.

 

[yamatitan]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: daybreak1199</div><div class="ubbcode-body">I just canceled my back ordered vortex razor EBR2B 5x20 after a 3 month wait with Potics Planet. I was on Amazon and found the same scope, said it was in stock and sold through Optics Planet. So I ordered the scope a second time thinking I would magically get the scope sooner since I went through Amazon....got an email yesterday stating the expected shipment date is late July. They said Vortex didnt ship them the expected April shipment. Either way I would still be in the same boat waiting for this scope to come in. I probably lost my place in the fulfillment line by canceling my first order, but damn it s just hard to wait month after month for something to be fulfilled.

Seems like OP is not he only one that can't get the Vortex razors. Does Vortex just not produce very many? </div></div>

Ordered one a couple weeks ago and it was shipped the same day. It was the ebr2 reticle and not the the 2B though.

 

[Enough Said]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I bought an EBR2 for lack of a 2B in stock anywhere and haven't looked back. You'll love that scope.

When dealing with OpticsPlanet, I call the toll-free number when I've got an item on screen to make sure it is in stock and make the guy or gal lock it down in my name right then and there. It has worked a couple times thus far, so I'll stick with that.

Good luck on your scope order.

 

[ShakyDave]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

I've bought quite a bit from Optics Planet and never had a bad experience. Learned, though, when ordering anything via internet to call and verify stock status even if I pay for the call, with any vendor. If it's out of stock I keep looking or wait until it's in stock. Too much stuff can go wrong with the supply chain. The vendor has no control over the manufacturer who has no control over the suppliers and subcontractors and the buyer is at the end of a very long chain of possible go-wrong. Save some grief and make a call.

 

[elk addict]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Doesn't matter what kind of product you want- you can never trust the term "backorder"!
And not to sound preachy, but the best way to complain is to spend your money elsewhere...

 

[oubeta]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

Their CS is terrible.
Lady I talked to sounded like a gansta hired off the streets of Compton.
Had no idea what I was talking about.

 

[smschulz]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: swage</div><div class="ubbcode-body">The problem I have with posts like this is that a company can do 1000 things right and nobody hears about it, but if they do one thing wrong it's blasted all over the internet and can hurt their business. Waiting is the name of the game in this hobby. If you dont have the patience for it then find something else to do. The better approach would've been to PM the vendor on here personally and allowed them a chance to fix it for you. You're not going to get anywhere in life with the kind of approach you're taking.</div></div>

The issue isn't that Optics Planet won't take care of it ~ because they will.
The issue is that there order system accuracy is flawed.
It is a crapshoot on whether they have something in stock or not.
An issue can happen with any company but from my experience(s) with OP it has become a frustrating cycle of ordering.
Don't say it can't be done as there are plenty of companies that do it right ~ Brownells, Midway, Top Gun Supply and many many more that have dependable real-time inventory.
But you are right ~ if it gets blasted over the Internet enough then maybe they will upgrade their business practices.
Win Win for everybody then.

 

[wcb6092]

Re: OPTICSPLANET 2 MONTH WAIT FOR NOTHING!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: wcb6092</div><div class="ubbcode-body">I placed an order recently over the phone. Rep said everything was in stock. Checked my email as soon as we hung up. Items back ordered. Lousy customer service.Good prices on things they don't have.</div></div>

Just received a call from Optics Planet about this thread and my post. They were very apologetic, told me that the items would be in stock tomorrow and gave me a 10% discount. I have to admit I was wrong about this company, they went to the trouble to personally contact me and make things right.