No disrespect intended but you are exactly the problem in regards to PTG. You supply high volume and profit and you get the attention. The smaller end guy gets the short end More ways then you can imagine. This isn’t a new thing with PTG it goes back more then five years of trouble and with me I started doing business with him about 20 years ago. Just about every rifle builder on here, or who has been here at one time no longer does business with them at all if they can help it, Including myself.
I’ve been burned more then once. Overcharged, charged twice for the same item, charged and then months later contacting me saying I owe them money and then demanding I prove I paid, sending me something I didn’t order then trying to charge me a restocking fee because I wanted to send back their mis-shipment. I should have just kept the free part, waiting months for an item only to get it out of spec or wrong then demanding a restocking fee for their screw up, or the kicker for me was losing my prototype parts and then finding out an employee reportedly quit or was fired and took my stuff with him, and Dave refused to help get the parts back.
No it’s not just one thing or their inconsistant reamers from prints I have, it was a lot more BS due to their business practices and the high turn over of people they have working for them that don’t know what the hell they are doing.
I’m glad it‘s working for you and I hope it continues for you with no problems, it’s all peaches and cream until it Isn’t. Unless you know the entire history nothing you say or do is going to fix it. Dave use to be on this forum, can you guess why he no longer shows his face around here?