I purchased two 12 round non binder plate magazines with MDT during their black friday two for the price of one event. I bought two back-ordered non binder plate magazines for the price of NONE. Some time before Christmas, I received two binder plate magazines. Well that does me a lot of no good, with reloading. I called them and asked if I could return them for mags without binder plates. Sure, they said, gave me a RA#. I sent them back with the RA# on the outside of the USPS package. Just after SHOT show I called and was given the run around, transferred to a gentleman in the warehouse that I could barley hear and explain the situation. They said, "we just got back from SHOT, changing systems and things are in disarray." Ok.......email me when its sorted out. February, March, April, shooting season is upon us and I'd like my 12 round magazines. It's the beginning of May and I'd like the magazines I paid for in November!
I call up and get a customer service rep, thats not on the warehouse floor. He asks for my RA# number, XX83, XX73, XX76, something, something. I don't remember the exact #, but I'm close after six months. It only took ten minutes for him to look it up. I get the explanation that they have switched systems. OK, great. Where's your tracking # For Usps? I explain the situation and its been six months. The person i spoke with said we haven't received your package and he'd have to speak with the manger and get back to me. Crickets.........
The short and long of it is no emails, calls, communication, zip, ever. No magazines. Sorry I did't buy one of you high priced chasis. Nor will I ever.
MDT You Suck!!!!!!
I call up and get a customer service rep, thats not on the warehouse floor. He asks for my RA# number, XX83, XX73, XX76, something, something. I don't remember the exact #, but I'm close after six months. It only took ten minutes for him to look it up. I get the explanation that they have switched systems. OK, great. Where's your tracking # For Usps? I explain the situation and its been six months. The person i spoke with said we haven't received your package and he'd have to speak with the manger and get back to me. Crickets.........
The short and long of it is no emails, calls, communication, zip, ever. No magazines. Sorry I did't buy one of you high priced chasis. Nor will I ever.
MDT You Suck!!!!!!
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