Hey guys,
Just an FYI and hopefully this doesn't happen to anyone else. Not that there is any .224 55gr bullets left anyway. BUT, I had an order of 2000 55gr spsx .224 bullets that I placed on Dec 20th. Waited very patiently until today, I decided to email them to add an order of 53gr vmax bullets to my existing order placed on the 20th that had not shipped yet.
The next email reply back was they have combined my orders but now I lost my place in line for the 2000 bullets I had already ordered with a confirmed invoice of instock bullets. Those bullets that I had ordered is now on back order and are unavailable.
I told them to switch it back and please just send the two separate orders and the
reply was this is not possible.
I understand the current state of obtaining components. I know it's crazy. However, nothing else was communicated regarding the fact that if I combined my orders I would lose the 2000 bullets that I had already ordered and should be shipping this week sometime.
End result. I'm SOL and I now have to get inline with the existing 250,000 backorders they have (actual number not made up) for bullets.
Bottom line folks, if you have orders that you're waiting on shipment from Powder Valley, do not try and add anything to it, just place another order separately and be done with it.
Just to add. I have been a loyal customer from them for the last 4 years since I found out about them and I'm always reccommending them to others. I will probably still buy from them, but needless to say I'm left a little dissappointed with the customer service.
Just an FYI and hopefully this doesn't happen to anyone else. Not that there is any .224 55gr bullets left anyway. BUT, I had an order of 2000 55gr spsx .224 bullets that I placed on Dec 20th. Waited very patiently until today, I decided to email them to add an order of 53gr vmax bullets to my existing order placed on the 20th that had not shipped yet.
The next email reply back was they have combined my orders but now I lost my place in line for the 2000 bullets I had already ordered with a confirmed invoice of instock bullets. Those bullets that I had ordered is now on back order and are unavailable.
I told them to switch it back and please just send the two separate orders and the
reply was this is not possible.
I understand the current state of obtaining components. I know it's crazy. However, nothing else was communicated regarding the fact that if I combined my orders I would lose the 2000 bullets that I had already ordered and should be shipping this week sometime.
End result. I'm SOL and I now have to get inline with the existing 250,000 backorders they have (actual number not made up) for bullets.
Bottom line folks, if you have orders that you're waiting on shipment from Powder Valley, do not try and add anything to it, just place another order separately and be done with it.
Just to add. I have been a loyal customer from them for the last 4 years since I found out about them and I'm always reccommending them to others. I will probably still buy from them, but needless to say I'm left a little dissappointed with the customer service.