Re: PR Heritage Scopes
It can't take that many prototype scopes to say "Hey these knobs are mushy compared to S&B, NF, etc. I would imagine the company and most testers would have experience with and access to samples of other high end scopes in order to compare them and recognize that issue quickly.
Testing won't catch everything, certainly if you have an issue that shows up only on the big rifles and after hundreds of rounds that might slip through. Same is true for a bad batch of metal, or springs. They start off fine, but over time or in extreme use fail. That's understandable you can't test every possible condition. That's the very rare exception though, most of these issues we see are things that should be caught in testing if even a small sample of the product was tested in the field significantly. They are widespread and affect a lot of customers not just a random one here and there, we're talking about a HUGE percentage of customers who buy the product. These are not 1% or less of the product issues.
Perhaps they just didn't think it was a big deal until they got feedback from a lot of unhappy owners that the clicks were not distinct enough. This certainly isn't premier's first scope experience, they've been working on scopes for years, they know the difference between solid and mushy clicks.
When you have something like click feel, or a problem where most of the early owners are having the issue quickly and under wide circumstances proper product testing should have caught it. Case in point the M2008 Gen I where a huge % of Gen I owners, myself included (and every one I know of with a Gen I) had problems with failures to fire due to multiple action issues. Badger took care of them, replaced springs and redesigned the bolt cocking piece for longer travel. Customer service was great, the issue was handled quickly. The bottom line is, that I don't see how proper field testing would not have caught that problem either.
Most people at this price/quality level would be happy to pay an extra 10% on the price if it meant the product was right the FIRST time. Instead of being sent back multiple times to address issues that should never have been on a production model in the first place.
It exactly why I won't buy a product it's first year on the market anymore, and I won't listen to reviews anymore either. There are way too many of these problems cropping up lately on products that get glowing reviews. Last time I checked these companies are not paying me to do their testing and quality control for them and I'm sure as hell not going to pay them to do it for them anymore.
I do however thank all you other guys doing their product testing for them though, that way after a couple years when the product is what it should have been the first time I can buy it without the hassle and headaches of being their alpha and beta testers.