A couple of weeks ago I bought the PRS sling and it wasn’t working properly. I contacted CS late Thursday night and they replied the next morning.
Elena, the CS rep, told me that they were aware of the problem and it’s a very intermittent issue in terms of the percentage that has the problem and a few went out before they were aware of it. Since then they have corrected the problem. She also informed me that they are sending me a replacement with a return package and postage for the original sling. I got my tracking number this morning.
I can’t say enough about the outstanding products and CS at TAB Gear.
Elena, the CS rep, told me that they were aware of the problem and it’s a very intermittent issue in terms of the percentage that has the problem and a few went out before they were aware of it. Since then they have corrected the problem. She also informed me that they are sending me a replacement with a return package and postage for the original sling. I got my tracking number this morning.
I can’t say enough about the outstanding products and CS at TAB Gear.