Ordered a 16" 6.5 Creedmore barrel from Q, got a delivery notice from one of the big carriers that the package was left by the front door as no adult signature was required, had my daughter swing by within 10 mins of the delivery notification and no package... contacted the carrier, by the time they got back to me a couple of hours had gone by, they started an investigation but I knew I was basically SOL without the signature required! Lesson learned, the next day I contacted Q and asked if they had insured the barrel by chance and relayed my story. A sales rep sent me an email saying a replacement barrel would be shipped asap with signature required! Well you can imagine my shocked surprise, Not Q's fault, not the major carriers fault, but they never even hesitated just said a new one would be on the way! I know a lot of folks on here don't care for Kevin or "Q" but folks this is customer service at it's finest!
Again thank you "Q"