Gentlemen,
Please allow me the chance to tell you all about my experience with Schmidt and Bender and my PMII 5-25x56mm MSR MTC LT Tan scope.
I had my rifle leaning against my safe door in the garage. Two other rifles were leaning next to it. While I was reloading I heard this sickening sliding sound and looked up just in time to watch, in horrifyingly slow motion, my rifle falling to the concrete floor. The horror show continued when I watched the other two rifles fall onto top of the rifle and scope. Here is a result of the damage that the concrete floor did to the side of the scope:
<a href="http://s1295.photobucket.com/user/NeilGift/media/Heartbreak1_zps4191095b.jpg.html" target="_blank"><img src="http://i1295.photobucket.com/albums/b636/NeilGift/Heartbreak1_zps4191095b.jpg" border="0" alt=" photo Heartbreak1_zps4191095b.jpg"/></a>
I was dumbstruck and heart broken. I do not have a lot of money and this scope represented a multi-year investment for me. I was sick with worry. My worry only faded slightly when I went out that evening behind my house to shoot this group:
<a href="http://s1295.photobucket.com/user/NeilGift/media/Stillatackdriver_zps4c04b61f.jpg.html" target="_blank"><img src="http://i1295.photobucket.com/albums/b636/NeilGift/Stillatackdriver_zps4c04b61f.jpg" border="0" alt=" photo Stillatackdriver_zps4c04b61f.jpg"/></a>
You will note that the point of impact was over to the left by 1 inch. So I re-zeroed the rifle .2 mil radians over. I called Jerry Ricker at Schmidt and Bender the next day and he was amazing. He empathized with my pain and gave me a couple of options, all of which involved me only paying for parts and no labor. In fact, I was promised that they would open up the scope to ensure that everything was in fine working order.
I shipped the scope to him and despite his being out of state, he made sure that someone would get to my scope right away and I had the scope back in 2 WEEKS!! That is right. They completed the turn around in less than 2 business days and I had it back in my hands, despite myself being on the opposite side of the country!
I was so busy with family and work that I almost forgot to "re-zero" the rifle prior to my competition coming up this weekend. So I went out and shot this group at 100 meters. These are the first 5 shots without any adjustments after I remounted the scope back onto the rifle:
<a href="http://s1295.photobucket.com/user/NeilGift/media/IMG_3322_zps8676d1b3.jpg.html" target="_blank"><img src="http://i1295.photobucket.com/albums/b636/NeilGift/IMG_3322_zps8676d1b3.jpg" border="0" alt=" photo IMG_3322_zps8676d1b3.jpg"/></a>
This is precision at its finest. This is customer service at its finest. I am one hell-uv-a happy customer. If anyone has any doubts about Schmidt and Benders products and customer service I only have one word for you..."Don't".
Thank you Jerry Ricker and Thank you Schmidt and Bender for covering me and my own negligence.
Please allow me the chance to tell you all about my experience with Schmidt and Bender and my PMII 5-25x56mm MSR MTC LT Tan scope.
I had my rifle leaning against my safe door in the garage. Two other rifles were leaning next to it. While I was reloading I heard this sickening sliding sound and looked up just in time to watch, in horrifyingly slow motion, my rifle falling to the concrete floor. The horror show continued when I watched the other two rifles fall onto top of the rifle and scope. Here is a result of the damage that the concrete floor did to the side of the scope:
<a href="http://s1295.photobucket.com/user/NeilGift/media/Heartbreak1_zps4191095b.jpg.html" target="_blank"><img src="http://i1295.photobucket.com/albums/b636/NeilGift/Heartbreak1_zps4191095b.jpg" border="0" alt=" photo Heartbreak1_zps4191095b.jpg"/></a>
I was dumbstruck and heart broken. I do not have a lot of money and this scope represented a multi-year investment for me. I was sick with worry. My worry only faded slightly when I went out that evening behind my house to shoot this group:
<a href="http://s1295.photobucket.com/user/NeilGift/media/Stillatackdriver_zps4c04b61f.jpg.html" target="_blank"><img src="http://i1295.photobucket.com/albums/b636/NeilGift/Stillatackdriver_zps4c04b61f.jpg" border="0" alt=" photo Stillatackdriver_zps4c04b61f.jpg"/></a>
You will note that the point of impact was over to the left by 1 inch. So I re-zeroed the rifle .2 mil radians over. I called Jerry Ricker at Schmidt and Bender the next day and he was amazing. He empathized with my pain and gave me a couple of options, all of which involved me only paying for parts and no labor. In fact, I was promised that they would open up the scope to ensure that everything was in fine working order.
I shipped the scope to him and despite his being out of state, he made sure that someone would get to my scope right away and I had the scope back in 2 WEEKS!! That is right. They completed the turn around in less than 2 business days and I had it back in my hands, despite myself being on the opposite side of the country!
I was so busy with family and work that I almost forgot to "re-zero" the rifle prior to my competition coming up this weekend. So I went out and shot this group at 100 meters. These are the first 5 shots without any adjustments after I remounted the scope back onto the rifle:
<a href="http://s1295.photobucket.com/user/NeilGift/media/IMG_3322_zps8676d1b3.jpg.html" target="_blank"><img src="http://i1295.photobucket.com/albums/b636/NeilGift/IMG_3322_zps8676d1b3.jpg" border="0" alt=" photo IMG_3322_zps8676d1b3.jpg"/></a>
This is precision at its finest. This is customer service at its finest. I am one hell-uv-a happy customer. If anyone has any doubts about Schmidt and Benders products and customer service I only have one word for you..."Don't".
Thank you Jerry Ricker and Thank you Schmidt and Bender for covering me and my own negligence.
