In any market, whoever pays the most has first pick from the available workforce. From there, excellence is driven from the top down. This is why a Chic-Fil-A will have great service, sitting next to a McDonslds that is abysmal. They pay better. They train better. And, they fire those that don’t make the grade. If you’re afraid to fire b/c you need the warm body, you are failing on at least 2 fronts. Which ever service is paying their employees the most, in your area, is probably the service that sucks the least, in your area…