So this post is somewhat of a continuation of a previous post entitled "Vortex customer service" linked here http://www.snipershide.com/forum/ubbthreads.php?ubb=showflat&Number=2501689 For those of you who don't want to read the thread i basically got a Viper model 6.5-20x50 scope and it would not hold a zero and questioned about the Vortex "Lifetime Warranty" and their customer service. Let me say that their customer service is A++. I was informed that the scope had a weak inner erector tube spring so a brand new scope was sent out the next business day after they received my original one. Excellent.
I received the replacement and went out yesterday to try it out. After some zeroing shots i went for the box test. The scope didn't hold a zero but even more off on this scope was the tracking. Myself and a friend both tried a box test and the scope was unable to hold a zero for either of us or track. Attached is a pic of the target. The upper right target's shots are quite a bit off of each other. I may blame that on myself or my friend miscounting the adjustments. The uncircled shots were my set and the circled shots were his. It was about 85 degrees with head winds between 7-13 mph, target at 100 yards.
What are the chances of me getting two bad scopes? I sent Vortex an email earlier and explained the situation and also attached the pic. They won't get it til Monday when they open back up. I'm expecting to send the second scope back to have it fixed or replaced. I have heard nothing but great reviews about the Vortex scopes but mainly the higher end PST and Razor models. Has anyone done a box test with the standard model Vortex Viper. What were the results and do you have pics?
Also for those of you thinking of getting this scope, you do not need a base with any additional MOA. I have the 20 MOA base and when zeroed at 100 yds i only have about 17 MOA up but 36 MOA down roughly from what i remember.
I received the replacement and went out yesterday to try it out. After some zeroing shots i went for the box test. The scope didn't hold a zero but even more off on this scope was the tracking. Myself and a friend both tried a box test and the scope was unable to hold a zero for either of us or track. Attached is a pic of the target. The upper right target's shots are quite a bit off of each other. I may blame that on myself or my friend miscounting the adjustments. The uncircled shots were my set and the circled shots were his. It was about 85 degrees with head winds between 7-13 mph, target at 100 yards.
What are the chances of me getting two bad scopes? I sent Vortex an email earlier and explained the situation and also attached the pic. They won't get it til Monday when they open back up. I'm expecting to send the second scope back to have it fixed or replaced. I have heard nothing but great reviews about the Vortex scopes but mainly the higher end PST and Razor models. Has anyone done a box test with the standard model Vortex Viper. What were the results and do you have pics?
Also for those of you thinking of getting this scope, you do not need a base with any additional MOA. I have the 20 MOA base and when zeroed at 100 yds i only have about 17 MOA up but 36 MOA down roughly from what i remember.