Rifle Scopes Weaver Tactical Issue.

JoeRandall

JoeRandall

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Minuteman
Mar 3, 2014
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West Bountiful, Utah
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#1
I have a weaver tactical 3x15 side focus. Saterday while out shooting I went to adjust for a new target and it more or less free spun on my elevation. I had this happen before and knew that it was the cap screw. So I went to tighten it and it snapped. So I have emailed weaver the fowling. I am just wondering what you guys think while I am waiting for a reply. Especially about the purge.

To Weaver:
I have a weaver tactical. The elevation knob became loose and non working so i pulled it up and tightened the screw a little. This happened again and the screw broke with barely any force. I was wondering if it would be possible to purchase a screw from you. and any recommendation on how to extract the old one?

Reply:
Hello,

Please follow the instructions below on how to send your scope in for repair. Once we receive the scope it is about six to eight weeks lead time to get them repaired.

RGA Number Required: Prior to the return of any product or part, your RGA number is XXXXXXX

What to Include:
* A short note explaining the reason you are sending the product in for repair and the RGA number.
* Your daytime phone number.
* An address for returning your product to you. (No PO boxes please.)

Shipping: We recommend that you ship your product to us by a tracked parcel service. We also recommend that you insure the shipment against loss. Many carriers automatically insure packages up to a certain nominal amount, typically $100. Please check to see if the insurance provided by the carrier is adequate to cover the replacement value of your product. If you live in the United States, your product should be sent, freight prepaid, to:

Weaver Optics
Attention: Repair Department
1 ATK Way
Anoka, MN 55303

To Weaver:
I can fix it myself I have already extract the broken screw and it will cost me more to send the scope to you for you to put a new screw in then to buy a screw or two from you with shipping to fix it myself.

Please let me know. Thanks

Reply:
Hello again Joe,

We have to get the scope back because this screw when removed compromises the purge of the scope will have to be re purged this is why we need to have the scope returned to us.

To Weaver:
another email before I take the dive into sending her off. I hope we are talking about different screws. I have attached the images of said screw. A couple reasons I would hope this is a different screw:
obviously I don't want to go without my scope for that long.
I have seen the screw coming loose is a known problem and if someone took it out for a little lock tight they would have the same issue.
If your cap became gritty while turning the average guy would pull it off and clean it.
the windage knob has the same screw.
I'm not trying to be a pest, obviously I just like any other shooter appreciate your lifetime warranty but its getting to be good shooting weather. Please let me know if this is the same screw.

Thanks,
Joe Randall



Again just dont understand why this would hold the purge in. Or for a matter of fact what is a purge? (I am assuming its a gas but what and why)
 

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#2
You are trying to second guess the company that made it? Am I missing something? They offer to fix it right and provide a warranty after? Are they going to warranty your work?
 
#3
No I'm not second guessing per say. I am wondering if there is another screw in the actual gear that if taken out losses the purge. Not in just the cap. I haven't pulled hard but the actual gear is not loose. I'm just hoping it's a misunderstanding. And warranty my work? What put a new screw in. That's hardly advanced mechanics. More than half the crap you buy you have to put the screws in.

In my mind this screw is no different then a screw for your trigger guard or a takedown pin. To keep things in place and able to remove it to clean.

Like I said I'm just hoping this is the case. If not I will send it in.



EDIT: Also when looking down inside the hole where the screw goes it appears to have no holes or anything. Just threads and a bottom. And tried blowing on it and no air passed through

Sent from my iPhone using Tapatalk
 
Last edited:
#4
I think the "purge" describes them filling it with a gas (nitrogen?) that contains no water vapor, so fogging internally would be impossible.
 
#5
Got a reply and turns out this is the screw that holds the purge. I feel this is a major design flaw.

To Weaver:
Hello,

Yes this is the same screw and unfortunately the scope needs to come in to make sure the purge has not been jeopardized.

Weaver

Reply:
Ok thank you for your patience. I will work on getting it sent in.

Since I'm sending it I was wondering if it's possible to get the recital swapped put with the EMDR. I currently have the regular mill dot recital.

Thanks again.
Joe
 
#7
I fail to see why this isn't a question. (Obviously one reason i don't see why is I am asking it and not readying it from someone else)

If you have a Remington 700 are you going to send it in for the trigger recall? Be without your LR rifle for that long? Or buy a new trigger or get yours done over by a gunsmith?

I understand I cannot replace the purge. I just wanted to make sure what I am assuming is a customer service representative reading from a little book on there desk saying any issues send it in to the technician to look at. Is understanding what I am talking about. I was also hoping one of the people that has had this issue would chime in with there experience.

Again its not that I feel I am better than the manufacture or anyone else. I just didn't want to miss out on all the practice/varmint hunting for a .50 cent screw.
 
#8
I had the same scope on a Savage 110 FCPHS 338 LM,,I wasted a lot of ammo before figuring out the problem,,and like you I broke the brass screw at about 2 inch pounds,,sent scope back and they "fixed" it,,mounted scope again and when I turned the Ill on there was numerous red/green glitter looking spots all in the scope,,sent back in and they said it was not repairable,,I gave them 3-4 options on scopes I wold take and they said they did not have the 3-15 or the 5-20 and offered me my money back,,about a week later I got a check in the mail from ATK for 725$$,,
 
#10
I really liked the scope,,but after seeing what held the knobs together there was no way I would trust it to hold, when I would unlock the turret and turn the thing it might click and it might just free spin and loose my base zero,,that screw should be at least grade 8 and drowned in loctite,,

I guess to sell a scope for 700$$ with all the options it has is too much to ask for,,
 
#11
JoeRandall said:
Thank you for your reply. I am still waiting for the funds to send it in. And another email back to see if they can change the recital. Will keep updates coming.
Click to expand...

With all due respect if your correspondence with Weaver references the reticle as a recital they probably are having a difficult time taking you seriously. They might think you are a kid that doesn't know wtf they are talking about.

This is not meant to ridicule you, but hopefully help you as you have spent quite a bit of money on a defective product.

Best of luck getting your scope repaired.
 
#13
Recital -the performance of a program of music by a solo instrumentalist or singer or by a small group.

Reticle - is a net of fine lines or fibers in the eyepiece of a sighting device, such as a telescope, a telescopic sight, a microscope, or the screen of an oscilloscope.

lol... Weaver thought you wanted to change the dance performance in your scope!
 
#16
JoeRandall said:
Ya I looked that up after as we'll to see what I had spelled. I guess in a way I do. It hasn't danced right since the screw broke.

At least I didn't put rectal.


Sent from my iPhone using Tapatalk
Click to expand...
now thats funny. i expect because it is an etched rectal they will not change it. i like my weaver and hope i do not have the same problem as you.
 
Last edited:
#17
I have a Weaver Tactical 3-15x50 EMDR back at their place for exactly the same warranty issue. Only been about three weeks, so I'm still waiting to see if they can make fix. As stated, everything for less than $750 was likely too much to ask. If its too good to be true .....

Anyone know if there is a fix for the awful 'locking' feature? Something like just making them standard turrets that don't pop up and down? That seems to be the weak link with this optic.
 
#20
My Weaver Tactical came back today from ATK. A little less than a month for the round trip for warranty service. It looks good. Have not mounted it up yet but it appears to be GTG. The busted turret issue is fixed and they did a complete once-over.

The Weaver warranty service guys get a big 'thumbs up.'
 
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