"OK now that we have the tube thickness claim by the marketing folks for a spot x on scope y as
THE metric to choose between March and Zeiss scope, how about anyone try the March aftersales service .....
...... nonexistent."...........
The answer is YES I have. I have the March HM 4.5-28X56.
I'm in no way connected to March, and they haven't given me anything. As of maybe 3 yrs. ago I'd never heard of March.
This is what happened to me, and what impressed me.
Paid my money, and like everybody else, I waited for them to assemble the scope, honestly hating having to wait, but loving that it meant a hand assembled scope.
Very close to something like 4 months into this, I got a notice from March that they were about to send the scope. 2 or 3 days later, I stumbled onto a video by a guy who'd sent his March back to March who redid the turrets so they were louder, a lot louder.
LOVED they way they sounded.
Emailed March, telling them it didn't make sense for me to wait until the scope got here, then sending it back, so could they do the same mod 4 me, and what would that cost, which of course I'll gladly pay since I love the way the turrets sound in this guy's video.
Got a response back from Mari Morita, very gracious, went on about how they were there to make their customers happy w/the scopes, and how they would gladly hold the scope up, and modify it so I have the same mod I saw in the video and of course there was NO CHARGE.
REPEAT NO CHARGE.
Mari says she knows I've been waiting for the scope, so they'll expedite the mod and send me the scope afterward ASAP.
That's about 4 mounths AFTER I paid for the thing, asking for something at the last minute, that was labor intensive, and sucking up time and effort by a little outfit , and w/a smile on their face FOR NOTHING.
I still have that email from Mari Morita.