Rifle: Remington Arms 700 Police LTR 1:10" .308 Win Bolt Action Rifle 20" Purchased January 2024
Issue: What has been happening is that the trigger assembly pins are very loose in the receiver. I mean, very loose. You could push them out with a toothpick, and they move out of place under fire, and that allows the bolt stop to drop, and the bolt release to become misaligned. At that point the bolt cannot be removed for barrel cleaning, and the action has to be removed from the stock to release the bolt.
My warranty request: I wrote an email asking that rather than an expedient like substituting larger pin sizes, that the receiver itself be brought back to Remington blueprint specification, or the receiver replaced.
RemArms asked me to send the rifle to their depot, an Ahlman's in Morristown MN, and it sat there until Sept when I received postcard notification from Ahlman's "Due to extent of repairs needed on gun, it was necessary to return gun to factory." Finally I called RemArms on 10/31 and demanded an update. They said the rifle was at the factory and I would hear back soon. As it turns out, the rifles was sent back to me on 11/06 from Ahlman's WTF?!
As you see, from the pictures, they staked the pins! My charge against this warranty solution is that now I have an out-of-spec kludged receiver on a new rifle that one will never be able to repair or replace the trigger without having to replace the staking.
Oh! And they didn't return my bolt in the shipping box!!
Question: Do you readers agree with me this makeshift repair is unacceptable as a warranty work? If anyone has suggestions for some sharp verbiage to use on RemArms I'm interested.
Scribe points to newly drilled holes and the stakes.
Issue: What has been happening is that the trigger assembly pins are very loose in the receiver. I mean, very loose. You could push them out with a toothpick, and they move out of place under fire, and that allows the bolt stop to drop, and the bolt release to become misaligned. At that point the bolt cannot be removed for barrel cleaning, and the action has to be removed from the stock to release the bolt.
My warranty request: I wrote an email asking that rather than an expedient like substituting larger pin sizes, that the receiver itself be brought back to Remington blueprint specification, or the receiver replaced.
RemArms asked me to send the rifle to their depot, an Ahlman's in Morristown MN, and it sat there until Sept when I received postcard notification from Ahlman's "Due to extent of repairs needed on gun, it was necessary to return gun to factory." Finally I called RemArms on 10/31 and demanded an update. They said the rifle was at the factory and I would hear back soon. As it turns out, the rifles was sent back to me on 11/06 from Ahlman's WTF?!
As you see, from the pictures, they staked the pins! My charge against this warranty solution is that now I have an out-of-spec kludged receiver on a new rifle that one will never be able to repair or replace the trigger without having to replace the staking.
Oh! And they didn't return my bolt in the shipping box!!
Question: Do you readers agree with me this makeshift repair is unacceptable as a warranty work? If anyone has suggestions for some sharp verbiage to use on RemArms I'm interested.
Scribe points to newly drilled holes and the stakes.
