RemArms Sloppy Warranty Repair

[smoothy8500]

Is Remington really fitting bolts to receivers, or just throwing bolts in and checking with Go/No Go gauges.....

 

[Charger442]

Is Remington really fitting bolts to receivers, or just throwing bolts in and checking with Go/No Go gauges.....

i would be surprised if they are doing that much.

 

[6brshooter]

Ok, last 700 I owned was a 09ish 5r milspec. It had partial serial on bolt

 

[RTH1800]

You cannot expect to get top notch service on a mass produced inexpensive product. No need to create threads, cry or complain. Shoot and enjoy it or sell it and move on to a higher quality product if you want service. You are wasting time and bandwidth.

 

[hlee]

Does the trigger function correctly?

Do the pins still walk under recoil?

Can the pins be removed if necessary?

Is the repair visible when the rifle is assembled?

How does it shoot?

 

[gopherslayer]

Ok, last 700 I owned was a 09ish 5r milspec. It had partial serial on bolt

My 2019 APO 700 is serialized like all the other REM bolt guns I have from various years up to that point.

I’m sure the bolt is serialized and OP should get it back but I wouldn’t count on it being fast.

 

[tinker]

Those pins are hardened. If you try to stake them or stake holes with pins in them, you can/will fracture pins. I had a loose pin in a 700, after consulting a few known smiths, they suggesting staking as their fix. Since I'm a man that can rebuild a small block Chevy and work on heavy equipment, I did it. One stake with a centerpunch and baby ballpen hammer and I didn't catch the pin was a little farther out and it fractured the pin. A good fix would be standard size pin with the correct end having slightly raised splines. Since nothing like that exists, staking has been the cure.

Never realized they were hardened.

 

[6brshooter]

Either mine was hardened or it was rem crap, too close to call.

 

[fnbrowning]

No problem! Just keep telling yourself this truth as you converse with Rem employees, either via the phone or through letters: they themselves didn’t wrong you, but their company did.

So, don’t get mad at them, but appeal to their sense of fairness. Of course, don’t be a puss, but in the letters you might even rhetorically ask, “Imagine how your son would feel if he received such a rifle?”

I put in a word with the RemArms customer service, and they had someone from management research this issue and call me back. I calmly stated my concern and he apologized. Said the rifle was not authorized to be returned to me in it's current condition. He doesn't know how that happened.

What will happen is that I'm getting a call tag and the entire rifle will be sent back to RemArms for a replacement.
It make take a few weeks for an order to me inserted in the manufacturing queue, but he promises either that will happen, or if a RemArms 700 Police LTR is not in the manufacturing cycle, he will propose an upgrade.

I want to again thank carbonbased for the his understanding and advice. I will keep the community apprised, but remember it could be
a month or two and then some.

 

[carbonbased]

I put in a word with the RemArms customer service, and they had someone from management research this issue and call me back. I calmly stated my concern and he apologized. Said the rifle was not authorized to be returned to me in it's current condition. He doesn't know how that happened.

What will happen is that I'm getting a call tag and the entire rifle will be sent back to RemArms for a replacement.
It make take a few weeks for an order to me inserted in the manufacturing queue, but he promises either that will happen, or if a RemArms 700 Police LTR is not in the manufacturing cycle, he will propose an upgrade.

I want to again thank carbonbased for the his understanding and advice. I will keep the community apprised, but remember it could be
a month or two and then some.

Awesome!

 

[6brshooter]

It would be awesome if remarms sent you a tikka.

 

[carbonbased]

It would be awesome if remarms sent you a tikka.

That would be pretty funny!

 

[Maggot]

Yes, I'm aware of what this is like... Your smartass response to people trying to help you won't get you very far on here. You're acting like you're the only person who's ever had an issue with a shitty company. You're not, I assure you. Consider that a warning incase you might need future help. I simply stated that the TEMPORARY fixes would get you back up and running and allow you to be able to shoot the gun until you can get it properly fixed. You might want to go back and re-read everything I posted.

I also gave you a link to a gunsmith here on this very forum, that is MORE THAN capable of fixing your issue, should RemArms decide to give you the shaft... Why, you might ask? Because I have a buddy who's had to send back a newer RemArms production .308 Win that has rusted 2 or 3 times now, and the new ones are just as bad or worse than each one prior. Dealing with their half-ass shit fixes is one reason I won't buy any Remingtons anymore.

Now, If you want a smartass response to your smartass retort, here you go... How would you feel if you recently received a barrel that you paid MORE for than your whole damn rifle, after nearly a year of waiting on it, and then the damn thing shot like a shotgun (1-2" groups @ 100) no matter what you did for load development (250 rounds, so about $300 wasted in reloading components, on top of a $1,200 barrel)? How would that make you feel?

Just happened to me a few weeks ago. And that's just the most recent one... I've had lots of that shit happen over the decades. So, yes, we've all been there if we've bought enough stuff, you're not the only person on the planet who's ever been screwed by a company. People are trying to help you, but your temper with Remington won't let you comprehend that folks are trying to help.

I bought a $1700 dollar scope (used) and got it from the seller like this (this is the torx that needs to be removed to reset the windage). Looks to me like someone didnt have the right size Torx so used the next size up and banged it in, or used an SAE 'almost the right size' and fucked up the gear itself. Then, with it well stuck, broke it off (in the scope and now in me). When I complained, the seller accused me of doing it. Dealing with that now.

 

[Maggot]

Why did the OP not consider just making a stake mark on the end of the pin itself? Simple and effective. Takes only a minute.

Understandable but thats not his job. If he did it and fucked it up then Rem says "You fucked it up, we aint fixing it."