Aggravated with Area 419

[earthquake]

 

[Jcarpenter223]

This has been well worth the wait time to see it play out.

 

[LawnMM]

I appreciate you coming on here and shedding light on this. I did exactly what you thought, I tried to add it on as a separate order. This all makes a little more sense than the short response I got from CS about it not being possible. I also appreciate the offer to refund shipping, but I never went through with placing the rail order. Once again, appreciate the offer and you coming on here to clear things up.

All he cleared up is that they know what they're doing and you're a fuckin' idiot

You ever think I could....just possibly....maybe....already have one....

I've just been operating under the assumption that you're fucking stupid since the thread started and I haven't been disappointed

You had an opportunity to show some humility here and maybe gain an ounce of respect but it's an opportunity missed at this point.

Well done, fool.

 

[Threadcutter308]

Once again, I am reminded of why I usually stay away from Gen Pop..............

 

[SirDrinksAlot]

Once again, I am reminded of why I usually stay away from Gen Pop..............

It's just people at each others throats trying to one up one another.

Area419 rep comes in with great response and then he gets people up his ass about customer service as well?

Man you just can't fucking win now a days.

 

[UpSideDown]

It's just people at each others throats trying to one up one another.

Area419 rep comes in with great response and then he gets people up his ass about customer service as well?

Man you just can't fucking win now a days.

Getting on forums as a business response is walking through a minefield. I own two manufacturing companies and figure out packaging of some pretty difficult, large items, but the OP felt comfortable telling me I had 419's gonads in my mouth because I presented realistic scenarios as to why he didn't get his request fulfilled. All just to find out that he never even ordered the part and none of this mattered.

Since I'm constantly told we live in a Democracy now, I motion that the OP be thrown into the Pit Of Shame™

 

[Krob95]

If dicks could fly, OP's mouth would be LAX and @Haney's ass would be JFK International.

That's all I gotta say about that.

 

[Krob95]

I lied, that was not all, OP is now getting flamed on Instagram too

F

 

[ma smith]

You ever think I could....just possibly....maybe....already have one....

This thread is bad form OP, don't know why you would bother people with this?

Comes off as petty nonsense.

 

[acudaowner]

you could do away with the shipping and go there and pic it up and at the same time give them a piece of your mind . save what ever shipping is by spending 3 or 5 times that on gas , but you will have the satisfaction of knowing you gave them whats what lol pay the shipping be done with it . if you drive out to them please video tape the trip I really could use something to laugh at that's new and refreshing ..

 

[DeathBeforeDismount]

Proper CS practice do not include pre made answers that create confusion and doesn’t answer the customer questions.

There is good seminars and training available in 2022. No excuse for under tier customer service.

 

[_Windrider_]

I lied, that was not all, OP is now getting flamed on Instagram too

F

Screenshot

 

[b6graham]

Screenshot

i second this

 

[Krob95]

 

[_Windrider_]

View attachment 7829615

Hahahahhhahahahahhahahahahahhahahahhaahha

I FUCKING LOVE THAT SHOW.

 

[Terry Cross]

 

[MDof2]

Wait a fucking minute.

You take Area 419 to task over a shipping charge in a public forum, then the fucking CEO of Area 419 comes and says 'I got you dog, lemme take care of that for you' and you passive aggressively back down because you didn't even order the rail you were taking them to task over?

EAT A FUCKING BAG OF DICKS......

 

[Zback]

Wait , you didn't even order the rail?

And you're aggravated?

We're you expecting them to just toss one in the bag like an extra fortune Cookie at Panda Express?

Yeah I just expected for them to give it to me for free....For some of you folks I will clarify, that was sarcasm

You could have many of them, it doesn’t matter.
Your original post you quoted them as saying they couldn’t not ship together, then THEY ALREADY APOLOGIZED, yet you were now “pissed” over the fact they couldn’t ship a rail you DID NOT even order.
Then Craig is nice enough to take the time from his busy day to explain it.
Start eating that crow.

You misunderstood me, I am not mad about them not shipping me a rail I did not order. The frustration was lack of communication on the reasoning initially with some auto response from customer service. Yes, Craig was nice enough to come on here and clarify stuff and I also appreciate that.

So, why would you worry about ordering a rail that you didn't need, because, you know, you already have one.
You throw a temper tantrum like a 2 year old, then admit that you didn't even order that damn rail that they couldn't put in the box, and now claim that you already have one.

Bro, some people have more than one gun and need more than one rail, hence the reasoning for getting another one.

All he cleared up is that they know what they're doing and you're a fuckin' idiot

I've just been operating under the assumption that you're fucking stupid since the thread started and I haven't been disappointed

You had an opportunity to show some humility here and maybe gain an ounce of respect but it's an opportunity missed at this point.

Well done, fool.

You know what they say about assumptions...

 

[roostercogburn98]

 

[Zback]

Wait a fvcking minute.

You take Area 419 to task over a shipping charge in a public forum, then the fvcking CEO of Area 419 comes and says 'I got you dog, lemme take care of that for you' and you passive aggressively back down because you didn't even order the rail you were taking them to task over?

EAT A FVCKING BAG OF DICKS......

Yes I did, because I could not figure out how the hell they could not fit that little ass ARCA rail in that big ass box. The generic ass response I got in email did not tell me shit and I could not get in touch with anybody on the phone. You damn right I did not order a 1.5oz rail and that cost $45 and pay $16 shipping.

 

[LawnMM]

 

[LawnMM]

 

[Zback]

View attachment 7829742

More accurate description would be I bought a press that was on backorder for 4-6 weeks, then decided I need a ARCA rail and asked if they could just throw it in the box with the press whenever it shipped to save me additional $16 shipping on a $45 rail. Seems like a pretty damn reasonable request.

 

[LawnMM]

More accurate description would be I'm a whiny little bitch that already got what I wanted but instead of showing even an ounce of humility or accepting the offer from the manufacturer I'll continue to kick and scream like an infant having a tantrum as though I was wronged in some way... when in reality I never ordered the item so I'm whining about a hypothetical situation that never happened after they offered to ship it to me for free, thus confirming my status in the universe as a fucking tool

Just to be sure I asked a buddy of mine

Well, at least you're learning

 

[Zback]

Well, at least you're learning

Lol that the best you got? Can't even acknowledge it is a reasonable request. About what I would expect from you.

 

[LawnMM]

 

[dttheliman]

I just lost 50 points on my IQ ,

Hey Craig I’ll buy stuff from you ..... again and again ... apparently just not an arca rail, because postage ???? I’ve got shit

 

[hafejd30]

If I were the OP I’d sell it here for a ridiculously low price. Just to show (2 + 2)19 that’s it’s not about the money…..

I’ll take it!!!!!!

I’ll even stuff an Arca in the envelope with the check

YA!!!!
fuck da poors I own a Zero!!!!

 

[MDof2]

Yes I did, because I could not figure out how the hell they could not fit that little ass ARCA rail in that big ass box. The generic ass response I got in email did not tell me shit and I could not get in touch with anybody on the phone. You damn right I did not order a 1.5oz rail and that cost $45 and pay $16 shipping

What a piece of work.
I'll offer you the same advice I give my kids when they act like they're 3. Shut your hole and go do something productive

 

[roostercogburn98]

If I were the OP I’d sell it here for a ridiculously low price. Just to show (2 + 2)19 that’s it’s not about the money…..

I’ll take it!!!!!!

I’ll even stuff an Arca in the envelope with the check

YA!!!!
fuck da poors I own a Zero!!!!

I spent 700 bucks on this today and don’t even know what the fuck it is???

 

[hafejd30]

I spent 700 bucks on this today and don’t even know what the fuck it is??? View attachment 7829820

That’s clearly a fishing reel for an AI spigot!!

 

[Krob95]

I spent 700 bucks on this today and don’t even know what the fuck it is??? View attachment 7829820

Better see if you can order another item and see if they will package them together and then throw a fit when they say no

 

[hafejd30]

Better see if you can order another item and see if they will package them together and then throw a fit when they say no

But wait 6 weeks to do it!

 

[roostercogburn98]

That’s clearly a fishing reel for an AI spigot!!

Fish on!!!

 

[roostercogburn98]

Better see if you can order another item and see if they will package them together and then throw a fit when they say no

I’d rather talk shit here first and then get my story straight

 

[Krob95]

Ah yes. That's like the first rule of forum etiquette sir

 

[Zback]

I’d rather talk shit here first and then get my story straight

Had my story straight, not my fault you can’t follow or comprehend it.

 

[Baron23]

I’m not Area 419’s biggest customer by a long shot.

But I have bought a number of products from them and in each and every case I’ve been extremely happy both the product and the company. They are rock solid, IMO

 

[flyer1a]

Well boys, since this seems to have fully devolved into madness, one last thing.

FREE SHIPPING on ALL ORDERS with coupon code "ZBACK" - code good through this weekend. Dead serious, let's have some fun with a weird situation.

All is good here guys, let's not get all bent up about the little things, and enjoy some of this good weather coming our way.

@Zback, if you ever have an order issue in the future or I can be helpful to you, please don't hesitate to reach out.

Cheers!

 

[Zback]

Well boys, since this seems to have fully devolved into madness, one last thing.

FREE SHIPPING on ALL ORDERS with coupon code "ZBACK" - code good through this weekend. Dead serious, let's have some fun with a weird situation.

All is good here guys, let's not get all bent up about the little things, and enjoy some of this good weather coming our way.

@Zback, if you ever have an order issue in the future or I can be helpful to you, please don't hesitate to reach out.

Cheers!

Haha I love it! No ill will towards you Craig or 419 after you getting on here and explaining the circumstances. As for the rest of you characters, y'all are welcome!

 

[Tchitcherine]

1316.327321854123367 / π = FTW

 

[akmike47]

Call me crazy, but I would have contacted them directly with an issue not come here and make yourself look like a prick.

Like it or not acting like that doesn't earn you points with anyone you just look like someone no one would look forward to dealing with in the future.

If you're an adult it's pretty sad you ever made this thread. I'm not a nut gobbling Area419 fanboy but I own some of their great products and it's widely known their CS is second to none in the business.

I emailed them about the size of a thread protector and the idea I had to further machine it to make sure it would work. When my small cheap part arrived it was exactly what I planned for no extra charge. Yeah it was easy, but someone had to program an extra step and stop the normal production for 10-15min and machine time isn't cheap. It was a small thing in the end but shows how they operate.

Edit; I posted this after reading Craig's response, upon further reading OP is a fuck boy.

 

[Jefe's Dope]

Got up this morning and it started out good. Day continued to go pretty good. Then I find this. All played out and I'm reading it like binge watching Ted. Some days are winners, boys. Take it all in because they all can't be this good.

For a minute there I thought it was some sort of twisted humblebrag that he bought an Area 419 press.


And I think I'll just leave this here. Just in case someone is wondering.

double down Meaning & Origin | Slang by Dictionary.com

To double down is take a further risk in a situation or passionately re-commit one’s efforts to a cause or course of action.

www.dictionary.com

 

[akmike47]

You know what they say about assumptions...

I don't think any of us can explain how his assumptions make you act like a twat.

 

[Zback]

Call me crazy, but I would have contacted them directly with an issue not come here and make yourself look like a prick.

I did contact them via email and further tried to contact them via phone multiple times with no luck. I was pissed and wanted a answer, I got a very elaborate answer from them and acknowledged I was thankful. Sorry for not wanting to spend $16 shipping on a $45 rail, you are more than welcome to spend your money however you choose.

 

[akmike47]

I did contact them via email and further tried to contact them via phone multiple times with no luck. I was pissed and wanted a answer, I got a very elaborate answer from them and acknowledged I was thankful. Sorry for not wanting to spend $16 shipping on a $45 rail, you are more than welcome to spend your money however you choose.

It's too late for damage control you already acted like an impatient twat. Normal Adults ask more questions when they don't understand it's ultimately your fault in the end for leaving the situation confused.

It's a small company not a multinational conglomerate with a huge call center, hang up and call back no big deal.

In the end you didn't even order it from the looks of it so it's not even an issue.

 

[Zback]

It's too late for damage control you already acted like an impatient twat. Normal Adults ask more questions when they don't understand it's ultimately your fault in the end for leaving the situation confused.

It's a small company not a multinational conglomerate with a huge call center, hang up and call back no big deal.

In the end you didn't even order it from the looks of it so it's not even an issue.

Ain't no damage control here, as I said, I tried reaching out multiple times and never could get through and by email as well and never got a response back after the initial exchange, all avenues short of writing a letter was attempted....guess that's what I should have done...knew I forgot something.

You are correct, not a issue any longer.

 

[UpSideDown]

My physics courses never covered the part of entropy where the situation degrades so terribly that everyone gets free shipping.

 

[Haney]

It's too late for damage control you already acted like an impatient twat. Normal Adults ask more questions when they don't understand it's ultimately your fault in the end for leaving the situation confused.

It's a small company not a multinational conglomerate with a huge call center, hang up and call back no big deal.

In the end you didn't even order it from the looks of it so it's not even an issue.

Sweet story bro . but wrong.

 

[iceng]

To answer here, our assembly and shipping (along with manufacturing, QC, all of it) happens in the same building. We control our processes. This inconvenience to OP is one that we have built controls around. Again, an inconvenience, and everything we do isn't perfect all the time in every situation, but we have invested a great deal to keep things under one roof whenever possible.

Sounds good. We do the same here at my factory. We have a looked into warehousing to help us expand (physical limitation), however we are working on a system to help the overall picture.
Completely understand how you do "value add" on subsequent orders, as you stated. Often its a software limitation rather than having ham-fist-joe out the back randomly smashing products into a box, and yeeting them into the delivery truck.