Hey guys,
So the menu selector knob on my MH25 is loose and it is going back. Talked to iRay and they were very helpful and told me to start an RMA but I am running into an issue. They are asking for the GUI and the FGPA and I don't even see a device info option in the advanced menu. Am I missing something and/or is their a hidden menu? I even plugged it up to my computer with the USB cable to see if it would show up as an external drive that might have a system file or something but I got nothing but and external power indicator. Any thoughts or suggestions? Wanna get this dude fixed! TIA!
So the menu selector knob on my MH25 is loose and it is going back. Talked to iRay and they were very helpful and told me to start an RMA but I am running into an issue. They are asking for the GUI and the FGPA and I don't even see a device info option in the advanced menu. Am I missing something and/or is their a hidden menu? I even plugged it up to my computer with the USB cable to see if it would show up as an external drive that might have a system file or something but I got nothing but and external power indicator. Any thoughts or suggestions? Wanna get this dude fixed! TIA!