Mike reached out to me this morning. Standing by to see if they'll follow through on their commitment to providing quality customer support. I'll report back here if comms go south again.Sounds like typical QC issues for a "cheap" scope manufacturer; however, seems like we're starting to see more of this pop up in the more expensive scopes as well. After reading through some of the above posts it sounded like Arken was really quick to address issues, but then there were some complaints of no response at all, maybe because of SHOT it was hard to address everything but I am curious how well their customer service is of late, how responsive have they been to issues?
Also, is Arken a Hide sponsor?
Other than the tight-as-fuck power ring and the etched reticle SNAFU I've been mostly pleased with the optic and I think most people would be genuinely impressed with what they're getting for the money. Charlie Mike