Eurooptic/ Remington 700 problems

[ajwubbels]

alright boys, I just picked up my rem 700 6.5 cm barreled action from my FFL and upon opening the box to my long awaited action: the base screws were rusted, the bolt was not placed in a certain spot and had floated all around the box (luckily it didn't scratch the barrel or action) rather it just has a couple rub spots on the bolt handle, and the cherry on top the beloved x-mark trigger was broken in half. Now I know the trigger is a POS and already had a replacement and the rust on the screws will come off with some Rem oil. However, this was very disappointing because of how much I paid for this piece and to anyone who wasn't looking to replace the trigger right away could be a big problem. I gave Euro and Remington a call and they both told me the only thing they could do is have it shipped back to them so they can put new screws in and replace the trigger and if the scuffing was bad enough they'd replace the whole piece. Euro was the most helpful and offered to send me a new one only after I send it back and wait to get the replacement. If any of you have any recommendations on how to resolve this without having to send it back (for seemingly easy fixes that I can do myself) let me know.

Thanks Gents!
Happy shooting!

 

[spife7980]

A) do nothing B) send it back C) just do what you’ll do anyways
Throw the xmark in the trash. Replace the stock and bottom metal. Throw the barrel if it doesn’t shoot well with a match ammo and screw in a prefit.

 

[redneckbmxer24]

Unless this is different from the other Remington barreled actions, they're boxed and sealed by Remington and plucked out of inventory when ordered. It's really an issue with the manufacturer so it's great that Euro Optic will help handle this, most retailers won't. Once you transfer a gun it's yours and any issues are between you and the manufacturer. I can tell you from experience that Remington sucks to deal with on warranty issues.

If it bothers you I'd take Euro Optic up on their offer.

Personally, I think you're being a little picky. I highly doubt the screws are actually rusted, it's probably minor surface rust and is completely normal for steel screws. Those rub spots on the bolt are also typical of the factory finish, it will wipe off and you'll put plenty more rub marks on it as you use it. Unless it's beyond the finish, I wouldn't worry.

The trigger I'd consider a blessing is disguise. If it was a 40x or something I'd want a replacement but the xmark would go directly in the scrap metal bin.

If you want perfection it'll cost you about $2500 for a perfect barreled action from a smith.

 

[harleytuner]

I don't think he's being a little picky at all. If I buy something new I expect it to be in new condition period.

 

[lash]

A) do nothing B) send it back C) just do what you’ll do anyways
Throw the xmark in the trash. Replace the stock and bottom metal. Throw the barrel if it doesn’t shoot well with a match ammo and screw in a prefit.

A,B or C. Those are your options. It is not unreasonable to expect you to send the piece back for review and/or parts replacement. Europtic in this case is just the retailer for a standard Remongton offer. They are not a parts house like Brownells that can just send you some replacement parts. They will have to send it back to Remington or eat it.

Sure, I get that you are disappointed and who wouldn't be, but put it in perspective. If you want it looking all new, send it back. If you really want to shoot it, then shoot it. In a short time, it will look used just like intended.

 

[Lunchbox27]

The Rem700 SPS 223 I got a few years back came in the box, pretty much as you just described. Within a month the entire barreled action was covered in a layer of rust. It was the only gun in my safe to do this. I had to sand it down and duracoat it. Did the other normal things you do when you buy a Remington (swapped the trigger and stock) It's an accurate rifle, but it has been and will be my last Big Green purchase.

When you buy a Remington, you're flipping a coin. That said, for $499 it's a solid entry level BA to get you started if it shoots well. If it doesn't, sell it and buy a Howa BA, or a used Tikka.

 

[kl3309]

If any of you have any recommendations on how to resolve this without having to send it back (for seemingly easy fixes that I can do myself) let me know.

Don't send it back/fix it yourself since you, uh, don't want to send it back and can fix it yourself.

 

[redneckbmxer24]

I don't think he's being a little picky at all. If I buy something new I expect it to be in new condition period.

Just because a little surface rust has developed on a couple screws (that would happen anyway), and the idiots at Remington didn't properly package the contents to keep the bolt in place does not mean it's not new. It's still a new product, and yes, he is being picky. It's a $500 barreled action, one shouldn't expect to go over it with a fine tooth comb and expect to see a completely flawless product, especially with the direction quality control has been going lately with the low end stuff. That's an unreasonable expectation.

Euro Optic offered to eat the loss, but instead of taking them up on their offer and getting the issue resolved he decided to come whine on the internet instead. As if anybody on snipers hide can wave a wand and make his barreled action the pinnacle of excellence that he demands from a $500 product.