I called again today and the lady on the phone was quite pleasant to me as well. When she told me I am still pending I asked “ it’s 8 months today, how long is the process taking right now”. She stated 7-10 months is standard but recently it’s looking like a year plus may be a reality. Not what I was hoping to hear at all.I called today to check on my submission and was told that it is not in the system yet, but that they have received it as they charged my credit card on 3-31-21. The girl I spoke with was nice, but told me to check back in 90 days and that they currently have a big back log. Should I be worried? Are they starting to slow walk these things? I e-filed a form 1 at about the same time and that came back approved in less than a month.