Damn.. I'm so sorry to hear that. did you contact [email protected]? Or PM me and maybe I can help?
Started another series of emails today but no response so far.
Last replacement took a week to get here as they use UPS Mail Innovations which is slower than snail mail.
I did get it working once but when I touched the camera cord the screen went black although the LEDs still work. Tried reloading the app and then all the other apps but no change. Spent most of the day playing with it but now frustrated and put it down.