Who did you contact to get the new mirror...I have been trying to get replacement...I bought two of the danders things and BOTH mirror fell off....
I went to the Amazon site, found the order, opened the missing or defective product, and it gave me a place to send an email to the manufacturer. I told them what happened and Mr Wong responded within mins. We emailed back and forth several times and I asked if I was going to get a mirror or the complete tip with the the mirror installed. They sent the complete tip.
If you already did that and have not had a response, I would try to get satisfaction through Amazon or if you would like for me to try to send them a msg, PM me your info and I will see if he still receives my emails through Amazon.
Steve