Rifle Scopes New Schmidt & Bender PM2 6-36x56
- Thread starter Just Macca
- Start date
Whaaat? When did that happen? I just spoke with him a couple of weeks ago. Not good, if true!
There were rumors, I'm not sure if it was every verified and given that you recently spoke with him hopefully it means he is still there. Jerry is basically the glue that holds Schmidt & Blunder USA together, given their recent price hikes - if Jerry were to leave I am not sure Schmidt USA could recover. That said, I am looking forward to the new Meta FFP 3-18x42 scope, but right now they have it priced waaay outside the market, I just don't see many shooters paying $5k for a crossover scope (especially with neutered FOV) no matter how good it is, but in the $3000-$3500 range - now we're talking.
Apparently Jerry is gone now and service means going back to Deutschland... Sucks.
www.snipershide.com
Schmidt And Bender repair
Had quite a big boo-boo with my scope today at the range and snapped off the back completely and was curious if anyone knows the best place I can get repair information from S&B or whether it can be repaired?
www.snipershide.com
Wow, rumors appear to be true. Schmidt was pretty quick with USA turn around as well, warranty means a lot to a lot of guys these days, I can't help but think this is going to hurt sales even more in the US...Apparently Jerry is gone now and service means going back to Deutschland... Sucks.
Schmidt And Bender repair
Had quite a big boo-boo with my scope today at the range and snapped off the back completely and was curious if anyone knows the best place I can get repair information from S&B or whether it can be repaired?
Well, I called the service center yesterday. A lady answered the phone and I asked her about the part I needed. She said she would check and call me back but I haven’t heard anything back yet. If I could get the correct part I would keep the scope but Eurooptic hasn’t gotten back to me either so I’m just here waiting.
There still is a service center here correct? He couldn’t be the only one working thereApparently Jerry is gone now and service means going back to Deutschland... Sucks.
Schmidt And Bender repair
Had quite a big boo-boo with my scope today at the range and snapped off the back completely and was curious if anyone knows the best place I can get repair information from S&B or whether it can be repaired?
I have no idea how many employees are at the S&B USA facility, nor how many are in the service department, but I can say the 2 times I had to use S&B service I dealt with Jerry both times so he may very well be "the guy" when it came to the US service center.
He may have been the only one there doing the services, or the only one there with the knowledge/skills/training for in depth work and repairs; I have no idea. But based on what the other member said in the thread I linked who called S&B this week it looks like in the short term everything is going to have to go back to Germany for repairs. Who knows if they'll replace Jerry at some point to shorten the repair times for US customers... I hope they will, I don't want to deal with Minox levels of turnaround time, lol. But we also don't know if Jerry left on his terms or if he was "downsized" by S&B.
One of my three full length 3-20s has a rather stiff mag ring and I've been putting off sending it in for a few years now... guess this is what I get for waiting. Maybe I'll call and ask about sending it in and see what they say...
I did not know he was the repair man. I thought he was just the service contact guy.
As I said, I'm not 100% sure either. All I know is both times I had to deal with S&B service I dealt with Jerry; my impression was he was the one doing the work based on his level of knowledge when I asked what was wrong and what was needed to fix it when he described what he had to do on the turrets. His level of knowledge gave me the impression he was not just the guy answering the phones and printing the shipping labels for the service department.
If he was just the service contact guy, then he was the most damn knowledgeable service contact guy I’ve ever came across.
If someone here wants to be Jerry's replacement or know someone that would like to apply, I'd contact them.
Scope repairman doesn’t seem like it would have the compensation requisite for living in VA.
I didn’t mean anything mean by it. Hell when I was a body man we had paint reps that were painters and would come in and paint when there was an issue but the rest of the time they were basically like a tech support and came by to bullshit with the workers
I don't know what they pay, and some retiree might want a job like that. I'm just providing info
Oh yeah, wasn’t putting you down. Just saying the guy seeing to know his way around the interior of a scope.
That’s why I was asking if he was an actual repair man or a Rep that could possibly not be on site and work in a different state.I don't know what they pay, and some retiree might want a job like that. I'm just providing info
Well the USA customer base has gotten rather spoiled and demanding.
Long gone are the days of being willing to sit around and wait endlessly while some German company (you know who you are) decided if they would deign to fix some item that some unwashed savage from America had handled.
If S&B starts having long service times, word is going to get out quick and well, ZCO and TT will be very happy...
Long gone are the days of being willing to sit around and wait endlessly while some German company (you know who you are) decided if they would deign to fix some item that some unwashed savage from America had handled.
If S&B starts having long service times, word is going to get out quick and well, ZCO and TT will be very happy...
They do but only for Europe, you can special order one from them but it’s like $8,000 and you only get the old MTC locking, or a low profile turret that only the German army uses.
I’m fortunate enough to have one and love it. You can find them used here and there for $2,700, but they only have old reticles.
I have an older 3-20 with the P4FL that I got for a really good deal.
Kind of funny because now the folks raging about LPVOs being the latest and greatest got bored and are now raving about MPVOs being the next hottest thing. That 3-20 is a nice scope with a great magnification range that would fit things really well if you weren't concerned about length or weight.
For anyone looking. The MKM Valdada Patriot throw lever works with the 6-36 mag ring. I did add a layer of electrical tape trimmed to the inside of the mkm throw lever with it being very rough. S&B should have this included with optic, but here is an option for those looking
Spoke to the service center this week and she did confirm that Jerry has left, and that the scopes are now being sent to Germany. My 6-36 has been there for several weeks now.
Was there any word given on whether they plan to re-establish service available over here?
No word at all. I would think they would almost have to though. If people can't get these things serviced/repaired in a timely manner, zco/tangent/kahles are gonna be getting alot more sales.
I bought a TT 5-25 instead of a S&B 6-36 after being a Schmidt person forever. Part of the calculus was this service situation. Already have a 3-20US that needs the lubricant cleaning from the interior lenses. Part of it also was beating any sanction price increases on the TT’s (though I admit I have zero info on that, and it might not even be an issue).
Kinda sad because I love S&B, but the signs just pointed towards moving on.
Kinda sad because I love S&B, but the signs just pointed towards moving on.
I bought the 6-36, didn't even get to take it to the range before I decided something was up. Parallax couldn't give a razor sharp image at long range, had a significant amount of reticle jump/erector slop, and the image a high magnification was very dark. Something is definitely up with it because a couple of my cheap scopes had a nicer image. I was very disappointed with my 6-36 but we will see how it is when they send it back. Worst part is, Jerry left like a week after I sent it in
I've owned several Schmidts over the years. They have always served me well. One I sent to Jerry to have rebuilt after 10,000 rounds. Got the 6x36 and was not impressed. Jerry told me it's a known issue with the parallax. He left 2 weeks after I sent it in. Lisa was kind enough to send me a loaner while mine is making the trip to Germany. WOW! the loaner I got exceeds my expectations! She said they are actively working on a replacement for Jerry.
Schmidt fan here. If you can't get repairs or maintenance without shipping over seas then slowly sales will sink. Considering prices on new S&B these days , customer service is/should be a high priority for S&B.
Good to know. I researched and googled trying to find any info and couldn't so that’s where I landed.
Grabbed me another with the TR2ID reticle to go on my AI AW. But, it has the plastic battery illumination cap. Is there any way to get the original metal battery cap!?
Got a picture? Mine came with a black aluminum one on a Ral8000 it was not the original style cap it it was aluminum
It’s some new law about battery caps. Not sure if it’s a US or EU law. Retarded!
I first saw those crappy plastic battery caps on Aussie market S&B scopes, and it was for regulatory reasons.
Australia was the first place I know of that had a law that required all devices with coin or button style batteries to have child resistant battery compartments... The law probably went into effect after the scopes were designed which is why that new battery cap looks like a rushed afterthought.
Hopefully the service department can sell you the nice finger removable aluminum ones...
6x36 I bought last year and this one I just purchased. Sorry but for top shelf optics this is an eye sore!
Edit** I contacted Lisa Welch, sales and operating manager in the US. She is reaching out to Germany to have black caps sent and sending me one. She does have RAL8000 on hand if anyone needs those.
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Mine had that same battery cap but it was aluminum. It’s some weird deal to do with a new law that things don’t have easily removable battery caps because kids are chocking on the batteries
Thank you I got my RAL8000 cap a few weeks ago from her.
We started getting them some time ago here in Aus... S&B Germany have been excellent though and on request have sent out the "Old" replacement caps ..
By "Law" they have to ship the scopes with the "Safety" caps installed !!
I'm sorry but the plastic childproof battery cap looks gay as fk.
