Noticed on the planet web site that the vortex pst 6-24x50 are in stock. I called to verify and was told that they have not received them eta 2 weeks.
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Rifle Scopes opticsplanet/vortex scopes
- Thread starter grayghost
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Re: opticsplanet/vortex scopes
From all the stories I've heard about Optics Planet having/not having things in stock, I would never trust them to hold their word on that.
From all the stories I've heard about Optics Planet having/not having things in stock, I would never trust them to hold their word on that.
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bricktop</div><div class="ubbcode-body">From all the stories I've heard about Optics Planet having/not having things in stock, I would never trust them to hold their word on that. </div></div>
LOL! I just placed an order for 3 different small things on Optics Planet and got an email an hour after order confirmation that all 3 were out of stock. I have been through this before with them and I guess I didn't learn. At least I don't need them right away.
But if you do order from them there is a 5% off coupon code running around - try Google, as I can't remember it.
Edited to add: If you are considering ordering a PST, call Scott at Liberty instead and you will be glad you did. I just ordered a PST 4-16x50 FFP mil/mil from him and I am happy.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bricktop</div><div class="ubbcode-body">From all the stories I've heard about Optics Planet having/not having things in stock, I would never trust them to hold their word on that. </div></div>
LOL! I just placed an order for 3 different small things on Optics Planet and got an email an hour after order confirmation that all 3 were out of stock. I have been through this before with them and I guess I didn't learn. At least I don't need them right away.
But if you do order from them there is a 5% off coupon code running around - try Google, as I can't remember it.
Edited to add: If you are considering ordering a PST, call Scott at Liberty instead and you will be glad you did. I just ordered a PST 4-16x50 FFP mil/mil from him and I am happy.
Re: opticsplanet/vortex scopes
I received an email from opticsplanet on the status of my order. They said 5 - 10 business days. But, I could look at other alternatives in stock too.
For the price of a Vortex Viper PST 4-16x50, what others would you consider or just stay the course?
I received an email from opticsplanet on the status of my order. They said 5 - 10 business days. But, I could look at other alternatives in stock too.
For the price of a Vortex Viper PST 4-16x50, what others would you consider or just stay the course?
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Rob01</div><div class="ubbcode-body">Call Scott at Liberty Optics if you want a Vortex. </div></div>
Scott is the cat's ass.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Rob01</div><div class="ubbcode-body">Call Scott at Liberty Optics if you want a Vortex. </div></div>
Scott is the cat's ass.
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: ScottTX</div><div class="ubbcode-body">I received an email from opticsplanet on the status of my order. They said 5 - 10 business days. But, I could look at other alternatives in stock too.
For the price of a Vortex Viper PST 4-16x50, what others would you consider or just stay the course? </div></div>
Cancel the Optics Planet order and call Scott. You will still need to wait some but you will be glad you did.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: ScottTX</div><div class="ubbcode-body">I received an email from opticsplanet on the status of my order. They said 5 - 10 business days. But, I could look at other alternatives in stock too.
For the price of a Vortex Viper PST 4-16x50, what others would you consider or just stay the course? </div></div>
Cancel the Optics Planet order and call Scott. You will still need to wait some but you will be glad you did.
Re: opticsplanet/vortex scopes
Agreed, I had originally ordered mine from OP, and even though I had a 10% off coupon for them it still ended up being worth while to switch to liberty.
Agreed, I had originally ordered mine from OP, and even though I had a 10% off coupon for them it still ended up being worth while to switch to liberty.
Re: opticsplanet/vortex scopes
Never ordered from Optics Planet so I don't know them. But I have dealt with Liberty Optics and know they are GTG.
Never ordered from Optics Planet so I don't know them. But I have dealt with Liberty Optics and know they are GTG.
Re: opticsplanet/vortex scopes
Dont get me wrong, I love OP for certain things, mostly because they are within 4hrs of me so when I order something before 5:00 I get it the next day, and their prices are damn good most of the time. Free shipping doesnt hurt either!
Dont get me wrong, I love OP for certain things, mostly because they are within 4hrs of me so when I order something before 5:00 I get it the next day, and their prices are damn good most of the time. Free shipping doesnt hurt either!
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bricktop</div><div class="ubbcode-body">From all the stories I've heard about Optics Planet having/not having things in stock, I would never trust them to hold their word on that.</div></div>
Man, I really got jerked around by them on a scope. Took 4 weeks to get it. They gave me run around, but I eventually got it.
They placed items from 2 other orders on backorder. Seems they rarely have stuff in stock.
They do offer free shipping on a lot of items though and you can get a coupon from the Internet code for 5 percent off order. I would order from them again if I don't mind waiting on an item..........
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bricktop</div><div class="ubbcode-body">From all the stories I've heard about Optics Planet having/not having things in stock, I would never trust them to hold their word on that.</div></div>
Man, I really got jerked around by them on a scope. Took 4 weeks to get it. They gave me run around, but I eventually got it.
They placed items from 2 other orders on backorder. Seems they rarely have stuff in stock.
They do offer free shipping on a lot of items though and you can get a coupon from the Internet code for 5 percent off order. I would order from them again if I don't mind waiting on an item..........
Re: opticsplanet/vortex scopes
op sucks pretty bad. and worse they have "sister" stores, and they get them confused.
i once cancelled an order at OP, and ordered from aonther site. then come to find my op cancel had effected both because they were really the same store, and OP was just hiding under another name.
three dealings with them, two were terrible. never again.....
op sucks pretty bad. and worse they have "sister" stores, and they get them confused.
i once cancelled an order at OP, and ordered from aonther site. then come to find my op cancel had effected both because they were really the same store, and OP was just hiding under another name.
three dealings with them, two were terrible. never again.....
Re: opticsplanet/vortex scopes
So, if the Vortex Viper PST 4-16x50 wasn't available, what scope would you get instead?
So, if the Vortex Viper PST 4-16x50 wasn't available, what scope would you get instead?
Re: opticsplanet/vortex scopes
i would wait a couple of weeks they are supposed to be out and available soon for my money I am going to wait for a few months to make sure they live up to the hype.
i would wait a couple of weeks they are supposed to be out and available soon for my money I am going to wait for a few months to make sure they live up to the hype.
Re: opticsplanet/vortex scopes
This is my first post here on the forum, i have been reading post here for a couple of years. and i finally decided to join,
I have read alot of good post on the Vortex scope line, and i am thinking about getting the Viper 6x24x50 PST. Do you guys feel this is the best scope for the money, $899 at Liberty Optics?
This is my first post here on the forum, i have been reading post here for a couple of years. and i finally decided to join,
I have read alot of good post on the Vortex scope line, and i am thinking about getting the Viper 6x24x50 PST. Do you guys feel this is the best scope for the money, $899 at Liberty Optics?
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: UH-1H Huey</div><div class="ubbcode-body">This is my first post here on the forum, i have been reading post here for a couple of years. and i finally decided to join,
I have read alot of good post on the Vortex scope line, and i am thinking about getting the Viper 6x24x50 PST. Do you guys feel this is the best scope for the money, $899 at Liberty Optics? </div></div>
I'm going to buy one of the lower focus level variety and intend to buy it from Scott. Whether that's the best for you I can't say personally, but I believe it's a good option.
The PST I looked through at SHOT was adequate for my purposes.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: UH-1H Huey</div><div class="ubbcode-body">This is my first post here on the forum, i have been reading post here for a couple of years. and i finally decided to join,
I have read alot of good post on the Vortex scope line, and i am thinking about getting the Viper 6x24x50 PST. Do you guys feel this is the best scope for the money, $899 at Liberty Optics? </div></div>
I'm going to buy one of the lower focus level variety and intend to buy it from Scott. Whether that's the best for you I can't say personally, but I believe it's a good option.
The PST I looked through at SHOT was adequate for my purposes.
Re: opticsplanet/vortex scopes
OP is like the Botach of the optics world. If you don't understand that, then you need to search up the horror stories on this board and learn who is who in the vendor world.
If you want a Vortex PST, you will want to just hang in there as they said they will be filling all back orders ASAP and places will have regular stock soon. It was supposed to be priority #1 after SHOT was over.
To buy one, use one of these fine HIDE sponsoring vendors, who are all good, honest people:
Liberty Optics
Camera Land NY
SWFA
OP is like the Botach of the optics world. If you don't understand that, then you need to search up the horror stories on this board and learn who is who in the vendor world.
If you want a Vortex PST, you will want to just hang in there as they said they will be filling all back orders ASAP and places will have regular stock soon. It was supposed to be priority #1 after SHOT was over.
To buy one, use one of these fine HIDE sponsoring vendors, who are all good, honest people:
Liberty Optics
Camera Land NY
SWFA
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: hogrider2003flht</div><div class="ubbcode-body">Noticed on the planet web site that the vortex pst 6-24x50 are in stock. I called to verify and was told that they have not received them eta 2 weeks. </div></div>
Hey guys,
As many of you know, the Vortex PST 6-24x50 was supposed to be available a couple weeks ago, and then we were told January 25 (today) as being the day we'd have it. We carry around 500,000 products, and for that reason and a few others our website doesn't publish fast enough. We originally had the scope marked with an expected shipping date of Jan 25, and updated before our last publish to mark in stock (we expect a lot of them in.) Then it was delayed, and the page published without the notification that they were not available.
Obviously this doesn't make anyone happy, us included. As far as other complaints of OpticsPlanet not having stuff in stock, we hear you and others loud and clear. While an overwhelming majority of orders ship within 48 hours, our goal is 100%. "Out-of-stock" is not good for business. The aforementioned website publishing is an issue we're working on, which will help. In addition, we just added another 30,000 sq feet of warehouse space which will allow us to stock even more inventory to keep up with our tremendous growth.
You'll see large improvements this year from us, and as the OP mentioned if you give us a call you'll get a straight answer from our customer service team about whether an item is in stock at that moment or not.
Best Regards,
Alessandro
OpticsPlanet
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: hogrider2003flht</div><div class="ubbcode-body">Noticed on the planet web site that the vortex pst 6-24x50 are in stock. I called to verify and was told that they have not received them eta 2 weeks. </div></div>
Hey guys,
As many of you know, the Vortex PST 6-24x50 was supposed to be available a couple weeks ago, and then we were told January 25 (today) as being the day we'd have it. We carry around 500,000 products, and for that reason and a few others our website doesn't publish fast enough. We originally had the scope marked with an expected shipping date of Jan 25, and updated before our last publish to mark in stock (we expect a lot of them in.) Then it was delayed, and the page published without the notification that they were not available.
Obviously this doesn't make anyone happy, us included. As far as other complaints of OpticsPlanet not having stuff in stock, we hear you and others loud and clear. While an overwhelming majority of orders ship within 48 hours, our goal is 100%. "Out-of-stock" is not good for business. The aforementioned website publishing is an issue we're working on, which will help. In addition, we just added another 30,000 sq feet of warehouse space which will allow us to stock even more inventory to keep up with our tremendous growth.
You'll see large improvements this year from us, and as the OP mentioned if you give us a call you'll get a straight answer from our customer service team about whether an item is in stock at that moment or not.
Best Regards,
Alessandro
OpticsPlanet
Re: opticsplanet/vortex scopes
Well, at least they are listening! More than we can say for Leupold.
Well, at least they are listening! More than we can say for Leupold.
Re: opticsplanet/vortex scopes
I think up to date inventory on the site will definitely help. I got an out of stock message for a Christmas present that took a week to get, and by that time finding it somewhere else wasn't going to happen.
I didn't get the impression that Opticsplanet was a bad company to do business with, but updating your inventory would probably be really helpful to your customers.
I think up to date inventory on the site will definitely help. I got an out of stock message for a Christmas present that took a week to get, and by that time finding it somewhere else wasn't going to happen.
I didn't get the impression that Opticsplanet was a bad company to do business with, but updating your inventory would probably be really helpful to your customers.
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: COURAGEWOLF</div><div class="ubbcode-body">I think up to date inventory on the site will definitely help. I got an out of stock message for a Christmas present that took a week to get, and by that time finding it somewhere else wasn't going to happen.
I didn't get the impression that Opticsplanet was a bad company to do business with, but updating your inventory would probably be really helpful to your customers. </div></div>
funny this has came up. i have one of those backorder emails in my inbox right now. last 3-4 orders have been that way.
they have a live online help thing, just punch in "stock check on (copy paste part number here)"
Optics Planet has always been easy to deal with but i go to swfa if they have what i want.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: COURAGEWOLF</div><div class="ubbcode-body">I think up to date inventory on the site will definitely help. I got an out of stock message for a Christmas present that took a week to get, and by that time finding it somewhere else wasn't going to happen.
I didn't get the impression that Opticsplanet was a bad company to do business with, but updating your inventory would probably be really helpful to your customers. </div></div>
funny this has came up. i have one of those backorder emails in my inbox right now. last 3-4 orders have been that way.
they have a live online help thing, just punch in "stock check on (copy paste part number here)"
Optics Planet has always been easy to deal with but i go to swfa if they have what i want.
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: COURAGEWOLF</div><div class="ubbcode-body">I didn't get the impression that Opticsplanet was a bad company to do business with, but updating your inventory would probably be really helpful to your customers.</div></div>
Not a bad company at all. Even with the frequent backorders I still do business with them, just not for something that is time sensitive. And they have never charged my card until my items actually shipped. Cancelling an old backorder has never been a problem with them either. I just don't like it when companies take my order then send me an out of stock notice an hour later. With the current state of computer software, live inventory just isn't that hard and they need to update theirs.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: COURAGEWOLF</div><div class="ubbcode-body">I didn't get the impression that Opticsplanet was a bad company to do business with, but updating your inventory would probably be really helpful to your customers.</div></div>
Not a bad company at all. Even with the frequent backorders I still do business with them, just not for something that is time sensitive. And they have never charged my card until my items actually shipped. Cancelling an old backorder has never been a problem with them either. I just don't like it when companies take my order then send me an out of stock notice an hour later. With the current state of computer software, live inventory just isn't that hard and they need to update theirs.
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: COURAGEWOLF</div><div class="ubbcode-body">I think up to date inventory on the site will definitely help. I got an out of stock message for a Christmas present that took a week to get, and by that time finding it somewhere else wasn't going to happen.
</div></div>
Most definitely. We've got a lot of things going for us. We (probably) have the widest selection you'll find, prices are almost always the best, we train the heck out of everyone in the company on the products we offer, free shipping on most orders, extensive customer service hours, and there are a lot of other things we do right. But this is an issue we need to resolve, and we will
Alessandro
OpticsPlanet
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: COURAGEWOLF</div><div class="ubbcode-body">I think up to date inventory on the site will definitely help. I got an out of stock message for a Christmas present that took a week to get, and by that time finding it somewhere else wasn't going to happen.
</div></div>
Most definitely. We've got a lot of things going for us. We (probably) have the widest selection you'll find, prices are almost always the best, we train the heck out of everyone in the company on the products we offer, free shipping on most orders, extensive customer service hours, and there are a lot of other things we do right. But this is an issue we need to resolve, and we will
Alessandro
OpticsPlanet
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: AustinN4</div><div class="ubbcode-body">With the current state of computer software, live inventory just isn't that hard and they need to update theirs. </div></div>
That's what I thought. Then I saw our warehouse, and the servers that host our website. The size and scope of both blew my mind. Along with the quantity of products that we receive every day and the number of products we ship out, I get why it's a project we've got so many bright people working on.
We've got our strengths and we have our faults, and luckily communities like this are always ready to point out our faults
It's good though, we just need to keep focusing on our strengths and correct our faults and we'll keep all of our customers happy.
Alessandro
OpticsPlanet
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: AustinN4</div><div class="ubbcode-body">With the current state of computer software, live inventory just isn't that hard and they need to update theirs. </div></div>
That's what I thought. Then I saw our warehouse, and the servers that host our website. The size and scope of both blew my mind. Along with the quantity of products that we receive every day and the number of products we ship out, I get why it's a project we've got so many bright people working on.
We've got our strengths and we have our faults, and luckily communities like this are always ready to point out our faults
Alessandro
OpticsPlanet
Re: opticsplanet/vortex scopes
I was shocked to see that you are beginning to carry reloading equipment, namely RCBS stuff, but none is in stock its all special order. Will that eventually be stocked merchandise or remain SO always?
I was shocked to see that you are beginning to carry reloading equipment, namely RCBS stuff, but none is in stock its all special order. Will that eventually be stocked merchandise or remain SO always?
Re: opticsplanet/vortex scopes
I have been waiting since December 26th for my order from OP . I waited the 7-10 business days that I was quoted for my order to ship and was told I would have to wait another 7-10 business days which are now about up with no shipping as of yet . OP's website showed it as in stock when I put my order in so if your order winds up being anything like mine plan on waiting for at least a month or longer .
I have been waiting since December 26th for my order from OP . I waited the 7-10 business days that I was quoted for my order to ship and was told I would have to wait another 7-10 business days which are now about up with no shipping as of yet . OP's website showed it as in stock when I put my order in so if your order winds up being anything like mine plan on waiting for at least a month or longer .
Re: opticsplanet/vortex scopes
This is all so weird hearing these stories, Ive probably ordered 15 different times from OP and never waited more than 2 days to receive my order!
Are the items you guys are waiting for backordered on other sites as well? Like viper pst's?
This is all so weird hearing these stories, Ive probably ordered 15 different times from OP and never waited more than 2 days to receive my order!
Are the items you guys are waiting for backordered on other sites as well? Like viper pst's?
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jonaddis84</div><div class="ubbcode-body">Are the items you guys are waiting for backordered on other sites as well? Like viper pst's?</div></div>
In my case, I ordered a wrench, some benchrest bags and some targets. Nothing at all like a PST.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jonaddis84</div><div class="ubbcode-body">Are the items you guys are waiting for backordered on other sites as well? Like viper pst's?</div></div>
In my case, I ordered a wrench, some benchrest bags and some targets. Nothing at all like a PST.
Re: opticsplanet/vortex scopes
I ordered 3 Safariland 771 Magazine pouches for my Para-Ordnance . If it had said they were back ordered up front and then been shipped in the time frame indicated it would be a non issue .
I ordered 3 Safariland 771 Magazine pouches for my Para-Ordnance . If it had said they were back ordered up front and then been shipped in the time frame indicated it would be a non issue .
Re: opticsplanet/vortex scopes
When I ordered my PST from Optics Planet I was informed that it would be 2-3 months (I wasn't surprised)
Later I received an email saying it would be 3-4 weeks. I got a good price on it and am in no hurry to receive my item. After all, right now it's -10 degrees out and my range has 5 feet of snow on the ground...
When I ordered my PST from Optics Planet I was informed that it would be 2-3 months (I wasn't surprised)
Later I received an email saying it would be 3-4 weeks. I got a good price on it and am in no hurry to receive my item. After all, right now it's -10 degrees out and my range has 5 feet of snow on the ground...
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body">OP is like the Botach of the optics world.</div></div>
Dude. Those could be fightin' words there.
That is pretty rough.
I am told, sold and will never order from OP after that.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body">OP is like the Botach of the optics world.</div></div>
Dude. Those could be fightin' words there.
That is pretty rough.
I am told, sold and will never order from OP after that.
Re: opticsplanet/vortex scopes
OP has online or can order the oddest accessory parts. While I've had items backordered, I've also been successful in obtaining hard-to-get items and been grateful. I will use them again.
OP has online or can order the oddest accessory parts. While I've had items backordered, I've also been successful in obtaining hard-to-get items and been grateful. I will use them again.
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: shoot4fun</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body">OP is like the Botach of the optics world.</div></div>
Dude. Those could be fightin' words there.
That is pretty rough.
I am told, sold and will never order from OP after that.
</div></div>
hahaha, I should note that I am impressed that they joined the HIDE and talked about it. So perhaps the initial comment was a bit overzealous. But, it was worth a good laugh, eh?
I'm glad they recognize the need for improvement, and I'm sure people will call them out on it if they don't. Time will tell.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: shoot4fun</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body">OP is like the Botach of the optics world.</div></div>
Dude. Those could be fightin' words there.
That is pretty rough.
I am told, sold and will never order from OP after that.
</div></div>
hahaha, I should note that I am impressed that they joined the HIDE and talked about it. So perhaps the initial comment was a bit overzealous. But, it was worth a good laugh, eh?
I'm glad they recognize the need for improvement, and I'm sure people will call them out on it if they don't. Time will tell.
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jonaddis84</div><div class="ubbcode-body">I was shocked to see that you are beginning to carry reloading equipment, namely RCBS stuff, but none is in stock its all special order. Will that eventually be stocked merchandise or remain SO always? </div></div>
Definitely won't be the case always. I'll get an answer from Purchasing as soon as they are no longer drowning in post-SHOT Show work, but I know we just started carrying them and that usually means we need to hammer our some particulars with the manufacturers/distributors. I just checked and it looks like we got a big shipment this week for our warehouse from RCBS, but I'm 95% sure they plan to bring a wider variety of products in then just what we got this week.
Alessandro
OpticsPlanet
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jonaddis84</div><div class="ubbcode-body">I was shocked to see that you are beginning to carry reloading equipment, namely RCBS stuff, but none is in stock its all special order. Will that eventually be stocked merchandise or remain SO always? </div></div>
Definitely won't be the case always. I'll get an answer from Purchasing as soon as they are no longer drowning in post-SHOT Show work, but I know we just started carrying them and that usually means we need to hammer our some particulars with the manufacturers/distributors. I just checked and it looks like we got a big shipment this week for our warehouse from RCBS, but I'm 95% sure they plan to bring a wider variety of products in then just what we got this week.
Alessandro
OpticsPlanet
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Michael N</div><div class="ubbcode-body">I ordered 3 Safariland 771 Magazine pouches for my Para-Ordnance . If it had said they were back ordered up front and then been shipped in the time frame indicated it would be a non issue . </div></div>
I'm pretty sure you mean before you placed your order (in-stock is something I talked about earlier in this thread) but you should have received an email within a few hours of your order letting you know it was backordered, and letting you know if you want to call in we'll be happy to help you look through
substitutions. Did you not receive that? That's something I can look into.
As far as time frames, yeah. We get all the guidance from manufacturers. Some are better than others, but at the end of the day you are mad at us, not the manufacturer. So we're working on our forecasting too for situations like this.
Alessandro
Optics Planet
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Michael N</div><div class="ubbcode-body">I ordered 3 Safariland 771 Magazine pouches for my Para-Ordnance . If it had said they were back ordered up front and then been shipped in the time frame indicated it would be a non issue . </div></div>
I'm pretty sure you mean before you placed your order (in-stock is something I talked about earlier in this thread) but you should have received an email within a few hours of your order letting you know it was backordered, and letting you know if you want to call in we'll be happy to help you look through
substitutions. Did you not receive that? That's something I can look into.
As far as time frames, yeah. We get all the guidance from manufacturers. Some are better than others, but at the end of the day you are mad at us, not the manufacturer. So we're working on our forecasting too for situations like this.
Alessandro
Optics Planet
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: shoot4fun</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body">OP is like the Botach of the optics world.</div></div>
Dude. Those could be fightin' words there.
That is pretty rough.
I am told, sold and will never order from OP after that.
</div></div>
hahaha, I should note that I am impressed that they joined the HIDE and talked about it. So perhaps the initial comment was a bit overzealous. But, it was worth a good laugh, eh?
I'm glad they recognize the need for improvement, and I'm sure people will call them out on it if they don't. Time will tell. </div></div>
Botach has joined the Hide too and promised improvement every time the issue keeps coming up. I don't think that was any more than lip service.
OP users can only hope!
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: shoot4fun</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body">OP is like the Botach of the optics world.</div></div>
Dude. Those could be fightin' words there.
That is pretty rough.
I am told, sold and will never order from OP after that.
</div></div>
hahaha, I should note that I am impressed that they joined the HIDE and talked about it. So perhaps the initial comment was a bit overzealous. But, it was worth a good laugh, eh?
I'm glad they recognize the need for improvement, and I'm sure people will call them out on it if they don't. Time will tell. </div></div>
Botach has joined the Hide too and promised improvement every time the issue keeps coming up. I don't think that was any more than lip service.
OP users can only hope!
Re: opticsplanet/vortex scopes
I have ordered many things from OP and even returned a few. I have to say that I haven't had a problem.
Lee.
I have ordered many things from OP and even returned a few. I have to say that I haven't had a problem.
Lee.
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: shoot4fun</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: shoot4fun</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body">OP is like the Botach of the optics world.</div></div>
Dude. Those could be fightin' words there.
That is pretty rough.
I am told, sold and will never order from OP after that.
</div></div>
hahaha, I should note that I am impressed that they joined the HIDE and talked about it. So perhaps the initial comment was a bit overzealous. But, it was worth a good laugh, eh?
I'm glad they recognize the need for improvement, and I'm sure people will call them out on it if they don't. Time will tell. </div></div>
Botach has joined the Hide too and promised improvement every time the issue keeps coming up. I don't think that was any more than lip service.
OP users can only hope!</div></div>
Really? I don't ever remember seeing them around, what name are they using? If I had, they would have got an earful, lol.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: shoot4fun</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: shoot4fun</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body">OP is like the Botach of the optics world.</div></div>
Dude. Those could be fightin' words there.
That is pretty rough.
I am told, sold and will never order from OP after that.
</div></div>
hahaha, I should note that I am impressed that they joined the HIDE and talked about it. So perhaps the initial comment was a bit overzealous. But, it was worth a good laugh, eh?
I'm glad they recognize the need for improvement, and I'm sure people will call them out on it if they don't. Time will tell. </div></div>
Botach has joined the Hide too and promised improvement every time the issue keeps coming up. I don't think that was any more than lip service.
OP users can only hope!</div></div>
Really? I don't ever remember seeing them around, what name are they using? If I had, they would have got an earful, lol.
Re: opticsplanet/vortex scopes
LOL Optics Planet.
I was really close to buying this scope:
http://www.opticsplanet.net/vortex-viper-pst-4-16x50-riflescopes.html
It says "front focal plane" in the description. But it's not, it's SFP. I even E-mailed them about it, and told them to change the description. The next day I got a form email back basically saying "thanks for your comments we always strive to provide excellent customer service".
Guess what, they didn't change it. The SFP scope still says "front focal plane". The FFP scope is $150 more. Why there are only 2 PST FFP scopes and not all of them, I do not know.
LOL Optics Planet.
I was really close to buying this scope:
http://www.opticsplanet.net/vortex-viper-pst-4-16x50-riflescopes.html
It says "front focal plane" in the description. But it's not, it's SFP. I even E-mailed them about it, and told them to change the description. The next day I got a form email back basically saying "thanks for your comments we always strive to provide excellent customer service".
Guess what, they didn't change it. The SFP scope still says "front focal plane". The FFP scope is $150 more. Why there are only 2 PST FFP scopes and not all of them, I do not know.
Re: opticsplanet/vortex scopes
Hey guys,
Sorry about the confusion. The models PST-416S1-M and PST-416S1-A are second focal plane scopes. It looks like that in the end of the description is did say first focal plane. This was just a mis print when publishing the web site. Vortex does have the same Viper PST in 4-16x50 with a first focal plane and those models are PST-416F1-M and PST-416F1-A. Sorry again about the confusion in the description, but it is being corrected. With adding so many products it can get confusing sometimes for the web developers if they see some similar names, but we do appreciate letting us know so we can correct it. It should be fixed shortly. Vortex does offer four different models of the PST in FFP. I actually had the oppurtunity to handle these scopes a few months back and was very impressed with their design. Handling wise they felt great, but its not just tinkering around with a scope, its shooting it. So I'm curious to see how it tests out when I get one into the field.
Hey guys,
Sorry about the confusion. The models PST-416S1-M and PST-416S1-A are second focal plane scopes. It looks like that in the end of the description is did say first focal plane. This was just a mis print when publishing the web site. Vortex does have the same Viper PST in 4-16x50 with a first focal plane and those models are PST-416F1-M and PST-416F1-A. Sorry again about the confusion in the description, but it is being corrected. With adding so many products it can get confusing sometimes for the web developers if they see some similar names, but we do appreciate letting us know so we can correct it. It should be fixed shortly. Vortex does offer four different models of the PST in FFP. I actually had the oppurtunity to handle these scopes a few months back and was very impressed with their design. Handling wise they felt great, but its not just tinkering around with a scope, its shooting it. So I'm curious to see how it tests out when I get one into the field.
Re: opticsplanet/vortex scopes
I wished I would have read this thread before I placed my order for some scopecoats. After reading this, I checked my email and guess the fuck what. I had 3 emails saying sorry but both items are currently out of stock. Then it asked me if I wanted to try something else that was in stock. Hell no, I ordered that because that is what I wanted. If it aint in stock take it off the site, damn it aint that hard.
I wished I would have read this thread before I placed my order for some scopecoats. After reading this, I checked my email and guess the fuck what. I had 3 emails saying sorry but both items are currently out of stock. Then it asked me if I wanted to try something else that was in stock. Hell no, I ordered that because that is what I wanted. If it aint in stock take it off the site, damn it aint that hard.
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body">
Really? I don't ever remember seeing them around, what name are they using? If I had, they would have got an earful, lol. </div></div>
Mike at Botach
BotachTactical
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: bcw1284</div><div class="ubbcode-body">
Really? I don't ever remember seeing them around, what name are they using? If I had, they would have got an earful, lol. </div></div>
Mike at Botach
BotachTactical
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jsthntn247</div><div class="ubbcode-body">I wished I would have read this thread before I placed my order for some scopecoats. After reading this, I checked my email and guess the fuck what. I had 3 emails saying sorry but both items are currently out of stock. Then it asked me if I wanted to try something else that was in stock. Hell no, I ordered that because that is what I wanted. If it aint in stock take it off the site, damn it aint that hard. </div></div>
No, it shouldnt really be that hard to take one item out of 500,000 items from a website as soon as it goes out of stock. If it isnt that hard why dont you go design a better web system for them.
Name a site that removes products that are not in stock from their website please, and also a reason why a company in their right mind would do such a thing.
If they told you immediately it was out of stock why are you bitching, order it somewhere else....or wait, their price was probably so good that is why you decided to order from them in the first place....or was it the free shipping that no other site like this offers?
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jsthntn247</div><div class="ubbcode-body">I wished I would have read this thread before I placed my order for some scopecoats. After reading this, I checked my email and guess the fuck what. I had 3 emails saying sorry but both items are currently out of stock. Then it asked me if I wanted to try something else that was in stock. Hell no, I ordered that because that is what I wanted. If it aint in stock take it off the site, damn it aint that hard. </div></div>
No, it shouldnt really be that hard to take one item out of 500,000 items from a website as soon as it goes out of stock. If it isnt that hard why dont you go design a better web system for them.
Name a site that removes products that are not in stock from their website please, and also a reason why a company in their right mind would do such a thing.
If they told you immediately it was out of stock why are you bitching, order it somewhere else....or wait, their price was probably so good that is why you decided to order from them in the first place....or was it the free shipping that no other site like this offers?
Re: opticsplanet/vortex scopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jonaddis84</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jsthntn247</div><div class="ubbcode-body">I wished I would have read this thread before I placed my order for some scopecoats. After reading this, I checked my email and guess the fuck what. I had 3 emails saying sorry but both items are currently out of stock. Then it asked me if I wanted to try something else that was in stock. Hell no, I ordered that because that is what I wanted. If it aint in stock take it off the site, damn it aint that hard. </div></div>
No, it shouldnt really be that hard to take one item out of 500,000 items from a website as soon as it goes out of stock. If it isnt that hard why dont you go design a better web system for them.
Name a site that removes products that are not in stock from their website please, and also a reason why a company in their right mind would do such a thing.
If they told you immediately it was out of stock why are you bitching, order it somewhere else....or wait, their price was probably so good that is why you decided to order from them in the first place....or was it the free shipping that no other site like this offers?</div></div>
What they need to do is invest in real-time inventory tracking software which will not allow you to buy it off the site if it isn't in stock, or at least warn you before backordering it. All companies worth their salt have this, just take a look at some of our fine HIDE vendors for examples.
There are ways to do things right, and then there is the way they do them now. Like I said, time will tell if they actually do anything about it or just blow smoke. In the meantime, i'll just stick with our friends in orange names.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jonaddis84</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jsthntn247</div><div class="ubbcode-body">I wished I would have read this thread before I placed my order for some scopecoats. After reading this, I checked my email and guess the fuck what. I had 3 emails saying sorry but both items are currently out of stock. Then it asked me if I wanted to try something else that was in stock. Hell no, I ordered that because that is what I wanted. If it aint in stock take it off the site, damn it aint that hard. </div></div>
No, it shouldnt really be that hard to take one item out of 500,000 items from a website as soon as it goes out of stock. If it isnt that hard why dont you go design a better web system for them.
Name a site that removes products that are not in stock from their website please, and also a reason why a company in their right mind would do such a thing.
If they told you immediately it was out of stock why are you bitching, order it somewhere else....or wait, their price was probably so good that is why you decided to order from them in the first place....or was it the free shipping that no other site like this offers?</div></div>
What they need to do is invest in real-time inventory tracking software which will not allow you to buy it off the site if it isn't in stock, or at least warn you before backordering it. All companies worth their salt have this, just take a look at some of our fine HIDE vendors for examples.
There are ways to do things right, and then there is the way they do them now. Like I said, time will tell if they actually do anything about it or just blow smoke. In the meantime, i'll just stick with our friends in orange names.
Re: opticsplanet/vortex scopes
I guess I just give a company that gives such good prices and free shipping the benefit of the doubt.
Remember when we used to have to pick up a phone to place an order with a company? And now we're bitching, as consumers, about not having real time inventory status of a warehouse stocked with millions of items possibly.
I have nothing but respect for our sponsors here, but some also allow backorders to be placed, nobody is perfect.
Its not like OP is charging your CC for something they dont have in stock, they notify you within a few minutes that its not in stock and that your card will not be charged until it is shipped. If you dont want to wait, take 30 seconds to email or call them and ask them to cancel your order, Ive done it a few times....its relatively painless I promise! The only painful part for me is knowing Im going to end up paying more for the item I wanted, and have to pay shipping on top of it.
Personally, Id rather them not invest in that software/hardware if it means raising prices.
Ill be honest though, my opinion is slightly biased since I live so close to them and when I order from them Ive almost never not had the order sitting on my door the next day. Im not that spoiled with many other companies.
I guess I just give a company that gives such good prices and free shipping the benefit of the doubt.
Remember when we used to have to pick up a phone to place an order with a company? And now we're bitching, as consumers, about not having real time inventory status of a warehouse stocked with millions of items possibly.
I have nothing but respect for our sponsors here, but some also allow backorders to be placed, nobody is perfect.
Its not like OP is charging your CC for something they dont have in stock, they notify you within a few minutes that its not in stock and that your card will not be charged until it is shipped. If you dont want to wait, take 30 seconds to email or call them and ask them to cancel your order, Ive done it a few times....its relatively painless I promise! The only painful part for me is knowing Im going to end up paying more for the item I wanted, and have to pay shipping on top of it.
Personally, Id rather them not invest in that software/hardware if it means raising prices.
Ill be honest though, my opinion is slightly biased since I live so close to them and when I order from them Ive almost never not had the order sitting on my door the next day. Im not that spoiled with many other companies.
Re: opticsplanet/vortex scopes
Some remarks are in red below:
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jonaddis84</div><div class="ubbcode-body">I guess I just give a company that gives such good prices and free shipping the benefit of the doubt.
<span style="color: #FF0000">It's your money, your call. I'm not so trusting...</span>
Remember when we used to have to pick up a phone to place an order with a company? And now we're bitching, as consumers, about not having real time inventory status of a warehouse stocked with millions of items possibly.
<span style="color: #FF0000">It's as simple as scanning a barcode. I have no sympathy for people who can't learn to manage their affairs. This is no different.</span>
I have nothing but respect for our sponsors here, but some also allow backorders to be placed, nobody is perfect.
<span style="color: #FF0000">Most companies do, but they typically tell you its not in stock BEFORE you pay. That is only fair, then the consumer can make an informed decision.</span>
Its not like OP is charging your CC for something they don't have in stock, they notify you within a few minutes that its not in stock and that your card will not be charged until it is shipped. If you dont want to wait, take 30 seconds to email or call them and ask them to cancel your order, Ive done it a few times....its relatively painless I promise! The only painful part for me is knowing Im going to end up paying more for the item I wanted, and have to pay shipping on top of it.<span style="color: #FF0000">Why even have online ordering if you have to call anyway? Do you see the logic in that? I don't. I want to be able to buy at night or weekends and not have to wait for the fairy scope godmother to call me back or try to call during some other timezone's hours. If I know what I want and they show it as for sale on their site, then I should be able to make my decision there and then and put it on my plastic. I shouldn't have to wait till I can call them to do something this simple.</span>
Personally, Id rather them not invest in that software/hardware if it means raising prices.
<span style="color: #FF0000">That cost really shouldn't be passed on (write it off the taxes instead?), and if it is I highly doubt it would be much of a markup on any one thing considering the huge customer base they sell to. I'd rather pay a few cents more for real-time inventory status than many dollars more for "free" hats & unnecessary shit like that. </span>
</div></div>
You act like this is rocket science, but it's really not. Software for this ranges from several hundreds of dollars to several thousands depending on what features you want. Intuit (of Quickbooks fame) has a very nice package out there for retail sales inventory.
Look at the small business who sponsor this site, they keep track of their stuff. Check out Triad's site, it won't let you order things that aren't in stock (like certain colors of eagle stock packs, for example). This is not hard, and it's really not that expensive for a business of that scale.
Some remarks are in red below:
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jonaddis84</div><div class="ubbcode-body">I guess I just give a company that gives such good prices and free shipping the benefit of the doubt.
<span style="color: #FF0000">It's your money, your call. I'm not so trusting...</span>
Remember when we used to have to pick up a phone to place an order with a company? And now we're bitching, as consumers, about not having real time inventory status of a warehouse stocked with millions of items possibly.
<span style="color: #FF0000">It's as simple as scanning a barcode. I have no sympathy for people who can't learn to manage their affairs. This is no different.</span>
I have nothing but respect for our sponsors here, but some also allow backorders to be placed, nobody is perfect.
<span style="color: #FF0000">Most companies do, but they typically tell you its not in stock BEFORE you pay. That is only fair, then the consumer can make an informed decision.</span>
Its not like OP is charging your CC for something they don't have in stock, they notify you within a few minutes that its not in stock and that your card will not be charged until it is shipped. If you dont want to wait, take 30 seconds to email or call them and ask them to cancel your order, Ive done it a few times....its relatively painless I promise! The only painful part for me is knowing Im going to end up paying more for the item I wanted, and have to pay shipping on top of it.<span style="color: #FF0000">Why even have online ordering if you have to call anyway? Do you see the logic in that? I don't. I want to be able to buy at night or weekends and not have to wait for the fairy scope godmother to call me back or try to call during some other timezone's hours. If I know what I want and they show it as for sale on their site, then I should be able to make my decision there and then and put it on my plastic. I shouldn't have to wait till I can call them to do something this simple.</span>
Personally, Id rather them not invest in that software/hardware if it means raising prices.
<span style="color: #FF0000">That cost really shouldn't be passed on (write it off the taxes instead?), and if it is I highly doubt it would be much of a markup on any one thing considering the huge customer base they sell to. I'd rather pay a few cents more for real-time inventory status than many dollars more for "free" hats & unnecessary shit like that. </span>
</div></div>
You act like this is rocket science, but it's really not. Software for this ranges from several hundreds of dollars to several thousands depending on what features you want. Intuit (of Quickbooks fame) has a very nice package out there for retail sales inventory.
Look at the small business who sponsor this site, they keep track of their stuff. Check out Triad's site, it won't let you order things that aren't in stock (like certain colors of eagle stock packs, for example). This is not hard, and it's really not that expensive for a business of that scale.
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