I would like to start off by saying I am not one to jump the gun to give bad publicity. I understand how hard it is to run a business and try to keep all clients happy. In this case I feel an exception needs to be made and my story told.
To anyone thinking of purchasing any POF product please do some homework first, I did not and am paying for it. My story is not one of a kind.
I purchased my second POF (liked first one) and waited a year and four months to get it from factory. Received the gun and didnt have same stock or rear grip as pictured. Called and was told shortage so we just put this cheaper one on, but i can ship it back and they will install promised furniture when in stock again.
Slapped a leupold on it and went to range and couldn't hold a group less than 3.5" at 100m. Tried all the $20-40 a box ammo in every weight possible with no help. ( groups even worse with Yankee hill) I called again, explained issue and was told to take pictures of gun with scope I have on and I would receive a shipping tag in a day or two.
5-28-12 A week goes by nothing. Send another email.. Nothing..3 unreturned phone. calls and emails.. Nothing 6-11-12 Finally get sales manager on phone. Told to just ship it back he didn't recall anything about a shipping tag to be sent to me and couldn't find our email. 7-02-12 follow up to get estimated completion told they shipped gun back a week ago. I don't have gun! Let me put u on hold. Oh here it is on gunsmith's bench we didn't know what to do with it no description attached. 9-7-12 follow up same as last statement plus we can't swap furniture to vultor as promised too expensive, you get magpul. 10-4-12 still no gun. No return emails. No return phone calls. Can't get straight answer from anyone.
To sum it all up POF products suck!! POF customer service sucks!!!
Read forum rules before posting multiple posts:
4. Do not post the same topic in more than one forum. Pick the most relevant forum for your post. If you are unsure, put it in the Bear Pit, say you were not sure where it belonged, and someone will move it to the proper forum for you.
To anyone thinking of purchasing any POF product please do some homework first, I did not and am paying for it. My story is not one of a kind.
I purchased my second POF (liked first one) and waited a year and four months to get it from factory. Received the gun and didnt have same stock or rear grip as pictured. Called and was told shortage so we just put this cheaper one on, but i can ship it back and they will install promised furniture when in stock again.
Slapped a leupold on it and went to range and couldn't hold a group less than 3.5" at 100m. Tried all the $20-40 a box ammo in every weight possible with no help. ( groups even worse with Yankee hill) I called again, explained issue and was told to take pictures of gun with scope I have on and I would receive a shipping tag in a day or two.
5-28-12 A week goes by nothing. Send another email.. Nothing..3 unreturned phone. calls and emails.. Nothing 6-11-12 Finally get sales manager on phone. Told to just ship it back he didn't recall anything about a shipping tag to be sent to me and couldn't find our email. 7-02-12 follow up to get estimated completion told they shipped gun back a week ago. I don't have gun! Let me put u on hold. Oh here it is on gunsmith's bench we didn't know what to do with it no description attached. 9-7-12 follow up same as last statement plus we can't swap furniture to vultor as promised too expensive, you get magpul. 10-4-12 still no gun. No return emails. No return phone calls. Can't get straight answer from anyone.
To sum it all up POF products suck!! POF customer service sucks!!!
Read forum rules before posting multiple posts:
4. Do not post the same topic in more than one forum. Pick the most relevant forum for your post. If you are unsure, put it in the Bear Pit, say you were not sure where it belonged, and someone will move it to the proper forum for you.
