Over on m14forum.com, I NEED A LAWYER....Served with SEI Lawsuit Today - M14 Forum, one of the members is being sued by SEI.
SEI's retailer, Croc's, was taking full payments for SEI receiver orders, approximately $800.00 ea. the tally was reportedly 300 receivers on order. $240,000.00! Receivers were delayed with no explanation from SEI to customers or to Croc's. in fact SEI was ignoring all requests for reasons for delay, or an adjusted delivery date. Phone calls, emails, Facebook posts went ignored. People began to wonder. One poster repeated info that he had heard that heat treatment was off, and that receiver barrel threads were brittle.
Within hours of that post a SEI rep responded angrily denying the heat treatment issues. The next day that same rep responded saying SEI didn't want business from people willing to speculate about the delays. That rep even posted comments said to be from Ron Smith himself, again leaving the impression that they could care less about customer concerns.
SEI shortly thereafter cancelled a number of orders, and ordered Croc's to return the full payments.
The customer SEI is suing had five receivers on order, paid in full for over eight months. He got his money back, and order cancelled, even though he stated he still wanted to wait. He also got a rude phone call from Ron Smith. Later he got a demand to apologize from SEI's legal representation. Today he was sued.
As a side note, there was another member whose order was cancelled, the thread starter. The thread starter started an apology thread, the next day, he announced that SEI had reinstated his order, and put him back in his original place in line.
It is good to know how a company is willing to treat customers.
SEI's retailer, Croc's, was taking full payments for SEI receiver orders, approximately $800.00 ea. the tally was reportedly 300 receivers on order. $240,000.00! Receivers were delayed with no explanation from SEI to customers or to Croc's. in fact SEI was ignoring all requests for reasons for delay, or an adjusted delivery date. Phone calls, emails, Facebook posts went ignored. People began to wonder. One poster repeated info that he had heard that heat treatment was off, and that receiver barrel threads were brittle.
Within hours of that post a SEI rep responded angrily denying the heat treatment issues. The next day that same rep responded saying SEI didn't want business from people willing to speculate about the delays. That rep even posted comments said to be from Ron Smith himself, again leaving the impression that they could care less about customer concerns.
SEI shortly thereafter cancelled a number of orders, and ordered Croc's to return the full payments.
The customer SEI is suing had five receivers on order, paid in full for over eight months. He got his money back, and order cancelled, even though he stated he still wanted to wait. He also got a rude phone call from Ron Smith. Later he got a demand to apologize from SEI's legal representation. Today he was sued.
As a side note, there was another member whose order was cancelled, the thread starter. The thread starter started an apology thread, the next day, he announced that SEI had reinstated his order, and put him back in his original place in line.
It is good to know how a company is willing to treat customers.
