Re: SnipersHide/SWFA SS HD 5-20x50 GroupBuy
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Lowlight</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: steelcomp</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Lowlight</div><div class="ubbcode-body">The problem isn't asking questions, the problem is asking the same thing over and over that has been answered by several people including SWFA themselves.
The orders are being addressed as soon as possible, it is not just a case of slapping a mailing label on a box and wiping their hands, there is a bit more to it than that...
This deal produce 3x more sales than they figured, and they initially felt they had enough wiggle room to address the first batch of orders. Well at 3x their most optimistic estimates, that is a lot of scopes both coming and going. On top of that, even after telling people the scopes weren't even in their hand, they had guys calling asking where they scopes were. Immediately, this is wanting instant gratification to the extreme after they said here on the board the initial shipment date was moved, still people held them to the initial shipment date, even after they communicated the change.
Now with people getting scopes, everyone feels their order was (or should be) next in line, even more headache and hassle, and not just here on the forum but on the phones because people call, and call, which takes manpower away from work to answer the same question over and over because people want it now.
Questions are fine, but there is point when it become ridiculous. </div></div>Well, OK...so given this new revelation of 3x their expected orders, and two weeks later they're <span style="font-style: italic">still</span> filling orders they took on the <span style="font-style: italic">first</span> day, what's the realistic expectation of how far the first shipment is going? Does it even cover the first day's orders?
Wanting to know what to expect isn't being impatient, IMO. It's just wanting to know what to expect. It might be the same question as before, but if the paradigm shifts, then the question remains.</div></div>
I have no idea, I am not SWFA, nor do I know how far behind every phone call and question about this puts them.
Only they can answer this, how many they can ship per day. Because they weren't charging people, that may add another element to all this. So there is a process, how it works I have no clue, I don't work for them, so I can't say.
Patience really is the only answer, and expect them to address each order in the matter it was taken. One at a time, each one given it due process. </div></div>Fair enough. It's hard to tell since you speak for SWFA with a lot of authoirity sometimes. I thought you might have some more detailed insight. I don't have a lot of free time and have to plan a lot of my shooting well in advance. Thanks Frank.
