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Specs called for 2.5, it just came at ~3.5. My warranty was voided the moment I allowed another smith to work on it.
At what point in the process did they attempt ro get you to execute that document?
Is there no general warranty disclaimer?
I find it interesting that Rooney's schtick is that TR is to be the first mass manufacturer of custom rifles. In reality he has failed to accomplish two major benefits of mass production, namely reduced cost to the consumer and greater availability and has in fact succeeded in attaining two of the negatives namely disinterested customer service and subjecting customers to warranties disclaimers and the like drafted by dh lawyers not craftsman or shooters.
"We take extreme pride in the assemble of our rifles…"
Apparently that pride doesn't extend to proof-reading their published documents. Hilarious.
"We take extreme pride in the assemble of our rifles…"
Apparently that pride doesn't extend to proof-reading their published documents. Hilarious.
Here is what the TR Manual has to say about availability (in terms of delivery times). Mine was 18+ months to get most, but not all, of the order filled. I should have posted enough to show the effects of his system on cost benefits.
I had my local smith redo the bedding and cut the pillars to the correct length allowing the bottom metal to sit flush. The trigger pull weight problem was due to it being jammed against the stock side. It was also re-crowned and the bottom metal release adjusted. I put a set of NF rings on it. The scope seems to be fine other than cosmetic damage. The rifle shoots very well now (1/3 to 1/2 MOA).
Again, this post is for information. For anything else please let's do that in another post.
I can't believe that you chose to put down 8K over the Internet, when you LOCAL GUNSMITH IS NONE OTHER THAN ACCURATE ORDNANCE!!!!!! Were you a regular on this forum prior to the purchase?
I am glad it worked out well for you.
Eravelo, I hear you loud and clear. I was not a regular on the Hide at that time. That being the case and having the information I had at the time, putting down 8K to GAP "over the internet" would have been no different. The Hide turned up in a web search just like any other site would. Of course hindsight is what it is.
The point of this thread is to communicate my experience in a limited way. Whatever my feelings are is completely beside the point. However, the sentiments of so many posters are not lost on me. You have pointed out the need for better information, especially for newbs, and I couldn't possibly agree more. So here we are. If my experience can benefit others I should consider that a positive.
Edit: I learned about Accurate Ordnance in early 2013. I clicked on the Grand Opening link and there they were. I could have just as easily clicked on any other link on any other web site. Where that click wound up taking me can be found elsewhere on the Hide. But for the experienced here, think about how easily someone just looking for information can go this way or that.
Goatman, I appreciate your perspective and fair-mindedness, and you sound like a gentlemen I'd send some finishing work. I won't presume to speak to for everyone here, but I believe what has folks really worked up isn't that a bad rifle left the TacticalRifles shop. All of us concede that the odd mistake makes it through, and several of us have had those things happen. As has been mentioned, HOW a builder deals with those mistakes makes the difference. The multiple cases that have been brought up don't indicate the odd mistake, they speak to a pervasive attitude of HALFASSERY and a complete contempt for customers.
You don't "accidentally" BUTCHER a bedding/inletting job and conceal it with krylon. I'm not a gunsmith, but I can tell when a thread mate-up is way too loose and out of spec. It is not possible to make the mistakes that have been documented and not know about it. It's simply NOT. So what this says is that the attitude of that shop is "fuck it" either it's "good enough" or "no one will notice". Or even worse as seems to be the case, "even if the custome DOES notice, we're not going to do anything about it, we have his money".
The attitude of the boss trickles down. Employees know when the boss cares about quality and when he tolerates "good enough".
It's really not like that with TR. They continually pump out half assed work, blame the customer, refuse to fix it unless it's their terms, all this after they charge you an arm and a leg for it. That is shoddy business practices.
He does in continually, it's not just a random occurrence. No one is above a mistake, this Rooney clown is making a habit of it and it's finally biting him in the ass.
As the owner of the company he should make himself available to inspect every rifle. The hardest part of the rifle building is the machining, bedding, and painting. All he would need to do is final inspection and a test fire. If he can't do that he has piss poor time management skills.
I have purpesely NOT posted on this and the same thread on Central for a reason, I wanted to hear BOTH sides. I am a diehard FORD fan, Why? I had a 1977 F-100 with a 300 engine. Great pickup and I base my love of Ford on this one pickup, My first. Years later I decided to give Chevy a try, This truck popped a "service eng" light every month, once a month. It was always for a different reason and the component checked good. I hung a tampon from the mirror. Will never own another Chevy. Just like rifles, every once in a while, a lemon slips through. There are people here who love Rooney's work and have ordered numerous times. And there are people who hate his work. Let's keep this in perspective folks, Dave has a lot of folks working for him and cannot possibly watch everything, HOWEVER,He should appoint one guy whose job it is to THOROUGHLY inspect and test fire each weapon before it leaves, and that person will handle all complaints. The BBB has 7 complaints against them, 7..........against how many rifles? At $8G's+, a customer better be happy. If you have an employee doing shoddy work, get rid of him, which I suspect is the case. I do Belgian bluing and accidently put a fingerprint on a gun, you could barely see it, but had to do it over, customer was happy. Belgian bluing is an 8-10 hour process done correctly.
Moses, thank you. I read your supporting documentation on central AND Dave's response. It reads more like an infomercial and I do think he needs to make good. I am not in a position to drop 8g's on a rifle, and from your pics it does look like he has some 'splainin to do. A 50% deposit is not unreasonable, that covers your suppliers and immediate overhead, the wages, heat, cooling, insurance, benefits, profit etc, comes out of the 2nd 50%.