Rifle Scopes Vortex PST Happy Frustration- FIXED!!!!

[TresMon]

Am I just cursed when it comes to optics?

I got my V. Viper PST 6-24 Mil/Mil FFP in the mail today. Pulled it out of the box. Looks good but there was slack/slop/play in the power/magnification ring.

Edit: you could turn the ring back and forth about 1/16" of an inch and feel NO resistance and it did not increase/decrease magnification in this "free play zone" either.

Crap! says me. So I called Vortex and asked, "Though I have never experienced that in any scope over the last 30 years of scope fiddlin', is it supposed to be that way?"

Thy said NOPE!

CRAP!

It's VERY frustrating to have to explore Vortex customer & warranty service in the first 14 minutes of owning my first Vortex product, But they were VERY apologetic, seemd VERY eager to make it right and in less than 15 minutes I had a return Auth. number as well as a pre paid FEDEX shipping label in the in box of my e-mail.

I drove across town to Fedex and sent it on it's way at 4pm today. Now we'll see about turn around time. I was hopeful to have a load worked up for my rifle PRIOR to the Rock Castle shoot at the end of Feb. This doesn't make it look good.

However I will reiterate their CS seemed as good as everyone has reported.

 

[tiltonwilder]

Re: Vortex PST Happy Frustration

I know you tried the turrets while it was in hand, how did they feel? What about overall appearance of workmanship? Clear view through the glass? Sharp reticle? I just need a reassuring "fix" while I wait on mine...

 

[glock24]

Re: Vortex PST Happy Frustration

I had a 4-16x FFP from the original shipment. My magnification ring had a similar problem, when changing direction, the reticle and target image would <span style="font-style: italic">jump</span>, or <span style="font-style: italic">shift</span> inside the scope.

 

[eleaf]

Re: Vortex PST Happy Frustration

This is exactly why you wait on new products.

The PST line is cursed.

 

[RobG]

Re: Vortex PST Happy Frustration

Yikes! This could get interesting.

 

[dar1246]

Re: Vortex PST Happy Frustration

Isn't this kinda the same thing that happen the last time.

 

[crnkin]

Re: Vortex PST Happy Frustration

So you cant have it all afterall?

Who knew.

The best CS in the world doesn't detract from the worst QC in the world.

I hope to be proven wrong, I really do, but look at the facts.

Chris

 

[TresMon]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: VooDooMagic</div><div class="ubbcode-body">I know you tried the turrets while it was in hand, how did they feel? What about overall appearance of workmanship? Clear view through the glass? Sharp reticle? I just need a reassuring "fix" while I wait on mine...</div></div>

Otherwise the scope seemed stellar. Glass is/was the best I have had on a scope (Imma poor boy, VX-3 is the best glass I have personally owned)
Scope knob had a good feel, no mush.

I was well pleased with the scope overall- but note I had not taken it to the range to do a tracking test, verify the reticle was the proper size/scale nor had I measured the actual click value yet- none of the range work as of yet.

 

[oneshot.onehit]

Re: Vortex PST Happy Frustration

They will get you taken care of, using the customer service can be a set back in a ways, but it’s well worth the fact knowing that your scope no matter if you own it or your best friend owns it later on, it’s still carries a high priority, VIP warranty.

With the vast amount of scopes going out, and with these being picked apart and checked for any flaws possible by the public you will see that for the most part the intent and result is a great product and at a fair price.

Precision shooters and hunters expect the best in their equipment, and with that Vortex strives to meet that demand.


Humans as well as machines both can make mistakes even if the intent is perfection.

Sorry to hear about the setback they will take care of it.

A little info
I have been using close to a dozen of the Vortex’s optics throughout the last 6 years, mainly the bino’s, spotters and a few scopes, one of being the 5-20x50 Razor. And with that, today any shooter can pick from a vast amount of manufactures and their products for their particular setup but in my opinion Vortex stands for Quality, Dependability and a product at a fair price with the mindset that everyone one their customers are “Very Important People” that’s the reaction I get when you need to make a call. That’s why I depend on Vortex when it’s needed most.


oneshot.onehit



Really no need to stir the pot, with all the PSTs that are crankin out you really don’t see much for issues surfacing.

 

[TresMon]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: oneshot.onehit</div><div class="ubbcode-body">

Really no need to stir the pot, with all the PSTs that are crankin out you really don’t see much for issues surfacing.
</div></div>

I did not trash them or bash them or say the scope sucks and for everyone to move on.

Go easy bro.

Stir the pot? I'm talking to my favorite LR shooting friends here, thats all. Shooting straight down the middle,period. Yes, I stated my frustration- FAIRLY, as did I state FAIRLY I was impressed with their enthusiasm to make it right.

 

[oneshot.onehit]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: TresMon</div><div class="ubbcode-body"> <div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: oneshot.onehit</div><div class="ubbcode-body">

Really no need to stir the pot, with all the PSTs that are crankin out you really don’t see much for issues surfacing.
</div></div>

I did not trash them or bash them or say the scope sucks and for everyone to move on.

Go easy bro.


Stir the pot? I'm talking to my favorite LR shooting friends here, thats all. Shooting straight down the middle,period. Yes, I stated my frustration- FAIRLY, as did I state FAIRLY I was impressed with their enthusiasm to make it right. </div></div>


You didn’t trash anything – you just stated a valid concern on your scope

I’m cool with everything; I was just saying it in a good tone.
As you stated that’s why we’re all here talking and shooting straight

 

[10thMTN155]

Re: Vortex PST Happy Frustration

So, with all of this being said , should I go with the Bushnell Tactical or the 6-24X50 PST?

 

[UH-1H Huey]

Re: Vortex PST Happy Frustration

cant wait to here more reviews on this scope, I really want one, I guess i will wait and see.

 

[BCP]

Re: Vortex PST Happy Frustration

I just got back from plinking with my 1-4, it's decent but not magical. Glass is good enough, reticle is great, eye relief is great, fit and finish is good. Didn't test tracking but I did dial it a bit and it returned to zero without a problem. And yes it is a true 1x. Noticed a little parallax at 1x but not much.

Turrets could be a little stiffer and illumination needs to be brighter for daytime use. I would rather have it "too bright" than dim.

All in all I really like it. So far so good.

Bikini cover things are ugly as sin, I need to get some flip ups for it.

 

[HellsCanyonArmory]

Re: Vortex PST Happy Frustration

If Vortex decides to revamp the mag ring then count my vote as "Hey, as long as it tracks well I can deal with a little play!" I just want my scope... Maybe make them a second year production fix like they did with having the new Razors have a more forgiving eye relief.... Definitely sucks that you're not happy and the scope isn't right, but damn if I won't put up with a little play... Thats my .02

Mike

 

[dar1246]

Re: Vortex PST Happy Frustration

They are a newer company with a newer product. A lot of buzz on these scopes. Now they have to live up to the hype. I would like to get one but to new of product.

 

[TresMon]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 10thMTNFSO</div><div class="ubbcode-body">So, with all of this being said , should I go with the Bushnell Tactical or the 6-24X50 PST?</div></div>

While My Bushy 6-24x mil/mil scope has not had so much as a hiccup, it's 1. got an archaic reticle 2. not very much elevation & 3 the turret -0- lines refuse to line up with the line on the scope body.

The PST looks to be THE scope for us guys that have typical financial means--- if it truly works.

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: BigJohnson</div><div class="ubbcode-body">If Vortex decides to revamp the mag ring then count my vote as "Hey, as long as it tracks well I can deal with a little play!" I just want my scope... Maybe make them a second year production fix like they did with having the new Razors have a more forgiving eye relief.... Definitely sucks that you're not happy and the scope isn't right, but damn if I won't put up with a little play... Thats my .02

Mike</div></div>

"a little play" is not something you can have in a scope. You can have a bad exterior finish, less than desires lens quality etc, but not play. When you twist the power ring your moving lenses. Lenses are convex and thus have a focal point. Put "play" in the system and the image is moving around in the scope = won't hold zero. Add in some play in the crosshair and now you have them both dancing an unauthorized tango that no bullet impact can keep time too. Surely you'd not put up with play.

 

[Scott_at_Vortex]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: glock24</div><div class="ubbcode-body">I had a 4-16x FFP from the original shipment. My magnification ring had a similar problem, when changing direction, the reticle and target image would <span style="font-style: italic">jump</span>, or <span style="font-style: italic">shift</span> inside the scope.

</div></div>We saw this in very,very few of the original small batch of scopes(back in June). This was another thing we changed to make sure it could/would not happen in the new scopes.


Scott

 

[Scott_at_Vortex]

Re: Vortex PST Happy Frustration

Hey Guys,
Let me comment on the original post. Granted I have not seen the original scope yet, I can tell you that this would not affect the scopes performance if it is just as the OP says "play in the mag ring".I will try to explain this as simply as I possibly can, let me know if anyone has any questions:

They way a mag ring adjusts an erector is that the erector has a hole in it and the mag ring will have a stud that simply sits down in that hole in order to move/adjust the erector magnification system. Now if that hole is a little big or the stud a little small you will get this "play". My guess is that the hole in the OP's scope was on the big side of the tolerance and the stud on the small side of the tolerance and therefore causing a little "play". It certainly is not anything that would affect the usability of the scope, but we will certainly take care of this and this is definitely not the norm.

That being said, I have not seen the scope yet and it is possible that it is something else, but if I had to guess I would there is a pretty good chance that this is what is happening.



Scott

 

[High Binder]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: oneshot.onehit</div><div class="ubbcode-body">

Really no need to stir the pot, with all the PSTs that are crankin out you really don’t see much for issues surfacing.
</div></div>

WTF? If there are issues with this scope we want to know about them. I have one on order and need to know this stuff.

 

[Plange]

Re: Vortex PST Happy Frustration

+1 on what Scott said. I would vote a stacking of tolerances and the fact that the ring is further out form the point where the stud and hole come together just exacerbates the problem.

Scott, Please let us know what you find if you can.
Paul

 

[MillSpec]

Re: Vortex PST Happy Frustration

i prefer the scope that i have to buy once and never use the customer service.

 

[elkstalker338]

Re: Vortex PST Happy Frustration

My 6 x 24 x 50 MOA/ MOA FFP should be here by Friday from liberty optics, will post an out of box review as soon as I can

 

[Outdoorsman9]

Re: Vortex PST Happy Frustration

This is only One out of however many PST's have gone out. Vortex is taking care of it at no cost. People are just looking to pick apart these scopes.

 

[10thMTN155]

Re: Vortex PST Happy Frustration

well, I tell you what. I am no expert, but I have never ever had a problem with Bushnell. I have been pumping them up, but it seems as if this scope has more features. I have a little while to find out more reviews about it. I was completely sold on the Bushnell until I found this one. Hopefully, I will find some good reviews on it and can sway my mind. I just don't want to get home from Afghanistan and find out that i can't shoot my gun immediately after picking it up.

 

[TresMon]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Outdoorsman9</div><div class="ubbcode-body">This is only One out of however many PST's have gone out. Vortex is taking care of it at no cost. People are just looking to pick apart these scopes.</div></div>

Not me.

As Scott stated above, I wondered if it would have hurt anything. Being a machinist myself, I understand tolerance stacking. However not being authorized, educated or equipped to inspect the scope internally I was not in a position to deem the issue dismissible or find it to be a symptom of underlying issues now or that would arise in the future.


Stay cool guys.


Though I got a *questioable* unit (I did not say BAD or FLAWED) I still have faith that this is THE scope for us normal walleted folks of the LR shooting community. I have been highly impressed with the communication & correspondence between me & the manufacture.

Yes, the PST is a new product and has yet to be proven by the cumulative findings of long term use by educated, talented & experienced end users.

There ARE bad units in a production run. Any make & model of any product will have bad units ever so often. Toyota has been known for incredible quality for decades but look at the recalls they have had lately. Yet the majority of Americans agree you have nothing to worry about in the purchase of and driving away in a single Toyota unit.

Also, last year I was at the range with a new long range shooter who had just had his coach install a brand spanking new shiny Leupy MK 4 he had purchased. He couldn't really afford the scope, but he got it and was beaming from ear to ear and proud as can be. They were on a 200 yard range. They ran the BALL Traj math and was going to get him zero'd the correct amount high @ 200y so he would be on paper at the next 1K yd. shoot.

I was there when they went to dial up elevation on the turret. THE WHOLE ELEVATION TURRET ASSEMBLY threaded out of the scope!! There was a SSSSSSSS't sound when the nitrogen leaked out, and through the hole where the Elev. turret used to be you could see the erector tube in the scope plain as day.

Produce several hundred, several thousands or 10's of thousand of a manufactured product and your GOING TO get a bad unit once in a great while even if it says "Toyota" on it.

So again in time the PST will live or die through the cumulative findings of educated, talented & able end users.

However this particular issue/thread shall not be a stupid poop slinging fest. The <span style="font-style: italic">potential</span> for this newly released scope that is outstanding in theory & on paper has not been tarnished as of yet in my mind nor should it be in yours.

Chill & Let's see how it plays out. If it's a great product, you'll see my posts reflecting. If it is crap, I'll be the first poop slinger. See my threads about Falcon optics.

 

[BCP]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Outdoorsman9</div><div class="ubbcode-body">This is only One out of however many PST's have gone out.</div></div>

Yeah, people are always ready to either 1) run to the hills or 2) pimp their own brand of choice.

Also LOL at the above story.

 

[Oddball Six]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: BCP</div><div class="ubbcode-body">
Yeah, people are always ready to either 1) run to the hills or 2) pimp their own brand of choice.
</div></div>

Say What!

You mean people irrationally promote brands that they like historically on no real performance basis?

Sorry, I just can't believe it.

 

[ToddM]

Re: Vortex PST Happy Frustration

I'm sure Vortex will take care of this, their customer service is well known and Scott has been very helpful on the forums. You have to figure there's a huge amount of pressure on them to get these things out the door as fast as possible no doubt their phones are ringing off the hook everyday from dealers and customers wondering when they are going to get their scopes. People shouldn't get too freaked out over it, this might be the only scope of thousands that has an issue. People get so wrapped up in this stuff it's crazy, first it's crazed anticipation then it's the sky is falling because one scope had a minor power ring issue.

That said this is the EXACT reason you don't line up, pre-order and wait months driving yourself crazy with anticipation just to be a beta tester for a new product from ANY company. How many times do we have to see it before people figure it out. Between the delays on filling pre-orders and the issues when they are rushed to meet repeatedly missed deadlines, and the fact that many times bugs are not caught until the first run hits a significant number of customers hands it should be a no brainier to just wait until the product is out on a wide scale for a few months, it gets tested, and the hype is either confirmed or not and any bugs or issues that slipped by product testing are caught by the early end users.

 

[killer_penguin]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: ToddM</div><div class="ubbcode-body">That said this is the EXACT reason you don't line up, pre-order and wait months driving yourself crazy with anticipation just to be a beta tester for a new product from ANY company. How many times do we have to see it before people figure it out.</div></div>

Exactly. ... and like it or not, vortex is building a name for themselves as a company with great service... but also a company that stumbles out of the gate with new products.

Razor - Turrets printed wrong, turrets locking up, crap showing up on lenses, etc etc. Shipping delay after delay. This from a $2000 scope?

PST - Same story. Complete failure upon launch to the point that they had to redesign them.

Vortex is a good company, but their product QC has been less than stellar. There is no denying it. I hope they grow out of it. How many scopes fail that never get posted on forums?

Who's to blame? End users for pushing so hard and wanting to eat every thing Vortex serves up? Or is it Vortex's fault for not spending more money to ensure QC is a priority?

Fact is that the tactical shooting community represents a huge share of the market that everybody want's to get in on... and in that arena vortex is VERY new. It is no surprise to me that events have unfolded as they have.

Personally, I don't like the fact that companies have better service departments than QC departments. Better QC means you don't NEED the service. Granted it's important to provide top shelf service, but providing top shelf QC means your service doesn't need to be used. I don't see this happening at vortex.

As a guy that has seen the dealer pricing list, there is some mad coin being made on these scopes. How many more "my vortex has problems" threads are we going to see before a change is made? May sound harsh, but reality is what it is... and I'm a customer. With all the crap surrounding vortex PST's I have no intention of buying one until I see it has been sorted. That's a fact. People can call me stupid or unfair all they want, but I am not a fanboy. I let the products speak to me, not the marketing. All the PST is saying right now is "stay away, because I don't have myself figured out yet."

 

[Oddball Six]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Killer Penguin</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: ToddM</div><div class="ubbcode-body">That said this is the EXACT reason you don't line up, pre-order and wait months driving yourself crazy with anticipation just to be a beta tester for a new product from ANY company. How many times do we have to see it before people figure it out.</div></div>

Exactly. ... and like it or not, vortex is building a name for themselves as a company with great service... but also a company that stumbles out of the gate with new products.

Razor - Turrets printed wrong, turrets locking up, crap showing up on lenses, etc etc. Shipping delay after delay. This from a $2000 scope?

PST - Same story. Complete failure upon launch to the point that they had to redesign them.

Vortex is a good company, but their product QC has been less than stellar. There is no denying it. I hope they grow out of it. How many scopes fail that never get posted on forums?

Who's to blame? End users for pushing so hard and wanting to eat every thing Vortex serves up? Or is it Vortex's fault for not spending more money to ensure QC is a priority?

Fact is that the tactical shooting community represents a huge share of the market that everybody want's to get in on... and in that arena vortex is VERY new. It is no surprise to me that events have unfolded as they have.

Personally, I don't like the fact that companies have better service departments than QC departments. Better QC means you don't NEED the service. Granted it's important to provide top shelf service, but providing top shelf QC means your service doesn't need to be used. I don't see this happening at vortex.

As a guy that has seen the dealer pricing list, there is some mad coin being made on these scopes. How many more "my vortex has problems" threads are we going to see before a change is made? May sound harsh, but reality is what it is... and I'm a customer. With all the crap surrounding vortex PST's I have no intention of buying one until I see it has been sorted. That's a fact. People can call me stupid or unfair all they want, but I am not a fanboy. I let the products speak to me, not the marketing. All the PST is saying right now is "stay away, because I don't have myself figured out yet." </div></div>

Are you always this full of invective at all of the usual processes of life, or did you save your time and effort at being an ass monkey for Vortex' sake?

1) The Razor was sorted fairly quick.
2) PST was not a "complete failure upon launch" but rather had a quickly identified issue which the company LISTENED to feedback from the community and chose to take it in the shorts on revenue and existing units to fix a couple of QC gaffes together with easily turnable turrets.

Feedback has been very positive since that point and it is as telling that only ONE person has come back to the hide in the month or so since these have been ending up in the hands of this very demanding audience to describe a problem which resulted in a scope going back.

Ease up. Put the problems in perspective and give a little credit where its due. Are you telling me that at that price point other companies have never encountered early product issues during release?

I'm all for fair and balanced critique, recognizing the flaws but far from being a fanboy, it also doesn't take much to not own something, not be interested in something, and still be willing to come into a thread with nothing constructive to say and crap all over the effort a company is putting into a release without putting any real context around it.

<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">
How many more "my vortex has problems" threads are we going to see before a change is made? May sound harsh, but reality is what it is... and I'm a customer.</div></div>
No you aren't. Until you buy one, you are an observer, a POTENTIAL customer. With clearly hostile tendencies days into the corrected release cycle for a groundbreaking new product at this price point.

 

[killer_penguin]

Re: Vortex PST Happy Frustration

I own a razor. I'm a customer.

... and what I said needed to be said. Any negative thing said about any company in the popular spotlight results in a bashing of the person saying it. This is not unexpected.

How long ago was the PST announced? When they get it sorted, I'll give credit. Trying and failing isn't suppose to be celebrated.

Call me whatever names you wish. Doesn't change much.

 

[Oddball Six]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Killer Penguin</div><div class="ubbcode-body">I own a razor. I'm a customer.

... and what I said needed to be said. Any negative thing said about any company in the popular spotlight results in a bashing of the person saying it. This is not unexpected.

How long ago was the PST announced? When they get it sorted, I'll give credit. Trying and failing isn't suppose to be celebrated.

Call me whatever names you wish. Doesn't change much. </div></div>

Actually I think many of your points are VERY valid. I completely agree with many of them.

I just think your invective was pretty harsh and for some coming into this thread, its like Vortex is threatening their existence. Do you get fed less if vortex is somehow successful launching the PST scopes? Will someone take away your car?

I think its important to recognize there have been some challenges, and I think your advice of giving folks a month or so to really get out and shoot the new PSTs is great advice, I just think vortex is due some credit for the way they have listened to the community, the willingness to fix thier stuff, the excellent customer service they have shown, and while it took a little bit to get there, a good scope in the form of the Razor at this point.

Putting that all in the context of bringing to market one of the most complex optics we have seen at this price point with most of the major features people are looking for from optics far their senior in dollars means cutting the release a little slack and taking an even keel to the good AND the bad.

 

[killer_penguin]

Re: Vortex PST Happy Frustration

My points are valid indeed. I have no interest in seeing vortex succeed or fail. I'm simply pointing out that while TONS of talk surrounds the vortex customer service experience... it seems lost on people just how often we hear about it!!!!

I'd rather not hear about how awesome service was, due to nobody ever needing it. Harsh or not, this is the reality surrounding their products.

Catch my drift?

 

[jrob300]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Killer Penguin</div><div class="ubbcode-body">Personally, I don't like the fact that companies have better service departments than QC departments. Better QC means you don't NEED the service. Granted it's important to provide top shelf service, but providing top shelf QC means your service doesn't need to be used. </div></div>

Actually, I'd rather see a company spend it's money on the best suppliers, top drawer engineering and a crack manufacturing group. Then you need only minimal QC. Companies that believe in inspecting in quality or ferreting out failures do not get it.

Don't get me wrong, I appreciate good CS over bad CS. But I'm saying, with the above scenario, you need less QC and CS and in the long term (which VERY few companies think about any more) you have better, less expensive products and happier customers.

John

 

[killer_penguin]

Re: Vortex PST Happy Frustration

Well, I won't talk much about what they should or shouldn't do... as I'm not qualified jrob. We aren't in the business of making scopes, vortex is.

... but I am qualified to talk about my feelings about a product that is meant to be sold to people like me. Thus, the PST has much to prove before I consider it.

 

[jrob300]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Killer Penguin</div><div class="ubbcode-body">Well, I won't talk much about what they should or shouldn't do... as I'm not qualified jrob. We aren't in the business of making scopes, vortex is.

... but I am qualified to talk about my feelings about a product that is meant to be sold to people like me. Thus, the PST has much to prove before I consider it. </div></div>

Fair enough... and my post wasn't directed at Vortex specifically. I have no idea what their philosophy is with regard to design, mfg. and quality... although it would certainly appear that at the end of the day, they ARE committed to quality products in the hands of their customers.

You're right, I don't make scopes, but I did used to make devices that got implanted in people's bodies. The engineering, manufacturing, quality, customer service relationship is not unknown to me.

John

 

[dar1246]

Re: Vortex PST Happy Frustration

Like most things that are talked about a lot before its release. High standards are preset in the customers mind and a little hick-up throws everything in a bad spin.
Overall the PST has all the right stuff for a good scope with a good price. I think after they said they reworked the scope. People was sitting on the fence along time. People are going to pick it apart.
It would be hard judge them by one scope right now. I'am sure they want this scope to do well. A lot of customers wanting this scope.

 

[txgolfer45]

Re: Vortex PST Happy Frustration

If the Viper PST does well, it will be good for Vortex and good for the customers. There is definitely a demand for a full featured scope at this price point. Unfortunately, we've seen where companies cut corners to meet a price point in other industries and in firearms/optics.

 

[Dantrom]

Re: Vortex PST Happy Frustration

I'm reall pullin for vortex on these scopes.
Personally I waiting for them to establish this line before I take the plunge, but can't wait!

 

[jonaddis84]

Re: Vortex PST Happy Frustration

I look at it like this. Whether you wait for it to get established, or get a first run and MAYBE have to send it back, youre still ahead by buying it now.

You know if you get a dud and send it to Vortex for repair, you will get a better product back than you ever would ordering one straight up since they are not all hand assembled in Wisconsin.

We know from other reports that their turnaround is a week from shipping to them to getting it back.

Not to mention, as with the Razor being upgraded to a new design, and them upgrading current owners free of charge. You know if they make a major design change in the future that you will probably also get it for free.

Thats my thoughts and why Im not worried about buying from this run.

 

[jrob300]

Re: Vortex PST Happy Frustration

I placed an order with Scott @ LO for one today. I got my Razor from him. Awesome guy. Straight shooter too (pun intended

)

I'll vote with my dollar.

John

 

[Dantrom]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jonaddis84</div><div class="ubbcode-body"> Not to mention, as with the Razor being upgraded to a new design, and them upgrading current owners free of charge.</div></div>



What upgrades?

 

[jonaddis84]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Dantrom</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jonaddis84</div><div class="ubbcode-body"> Not to mention, as with the Razor being upgraded to a new design, and them upgrading current owners free of charge.</div></div>



What upgrades? </div></div>

http://www.snipershide.com/forum/ubbthre...912#Post2304912

 

[finnwerke757]

Re: Vortex PST Happy Frustration

If history tells us nothing else, its that companies do bring products to market that have issues. When Toyota,Honda etc came to America they truly had POS products. Now they are what others are measured by. You have to judge the company on their merits. If they are willing to bend over backwards to fix their problems, they are top drawer suppliers. To many companies dont have that caliber of integrtiy to say "hey we will take care of you". I dont know of any company that has a 100% no problem production. And also if you look at the price point, what the hell do you expect? A S&B equivalent? Or a Premier equivalent? I didnt think so.And by the way Leupold has been in business for 100yrs. and right now on this forum they have a less than stellar track record. Vortex is just getting started. Give them a fair chance to make things right. Just my two cents and no I dont own one YET. But they are definitely on my list of possible scopes to put on my Tikka.

 

[CenCalSplicer]

Re: Vortex PST Happy Frustration

I'm looking forward to jumping in with the rest of the bunch and getting a quality optic at a great price. TresMon's issue has no way influenced me negatively in my decision to purchase a PST and I wish only success to a company like Vortex. Especially when they are trying to build an optic that fits my budget and desire for quality at a great price. If you're scared over this issue then don't buy it, plain and simple. I'm sure we will see great reviews very soon when these scopes see some range time.

 

[cooper623]

Re: Vortex PST Happy Frustration

+1 for CenCal. The bad news and the fuck ups get out a lot quicker than the masses of good ones out there.

 

[Wardy]

Re: Vortex PST Happy Frustration

I'll be placing an order for one VERY shortly....I think the good will out-weigh the bad and I'm not to awful concerned about Tres issue, hopefully he took my place because the bad luck storm cloud tends to follow me when it comes to things like this.

 

[TresMon]

Re: Vortex PST Happy Frustration

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: finnwerke757</div><div class="ubbcode-body">If history tells us nothing else, its that companies do bring products to market that have issues. When Toyota,Honda etc came to America they truly had POS products. Now they are what others are measured by. You have to judge the company on their merits. If they are willing to bend over backwards to fix their problems, they are top drawer suppliers. To many companies dont have that caliber of integrtiy to say "hey we will take care of you". I dont know of any company that has a 100% no problem production. And also if you look at the price point, what the hell do you expect? A S&B equivalent? Or a Premier equivalent? I didnt think so.And by the way Leupold has been in business for 100yrs. and right now
on this forum they have a less than stellar track record. Vortex is just getting started. Give them a fair chance to make things right. Just my two cents and no I dont own one YET. But they are definitely on my list of possible scopes to put on my Tikka.</div></div>

Bravo!

I feel confident that this time two years from now the PST will be the scope for the average common working man with a LR interest to own.

Also PLUS 1 for Cencal!
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CenCal</div><div class="ubbcode-body">I'm looking forward to jumping in with the rest of the bunch and getting a quality optic at a great price. TresMon's issue has no way influenced me negatively in my decision to purchase a PST and I wish only success to a company like Vortex. Especially when they are trying to build an optic that fits my budget and desire for quality at a great price. If you're scared over this issue then don't buy it, plain and simple. I'm sure we will see great reviews very soon when these scopes see some range time.</div></div>

 

[Triman2008]

Re: Vortex PST Happy Frustration

I have to say, this is (will be) the most exspensive scope that I own. CenCal said it right, "they are trying to build an optic that fits my budget and desire for quality at a great price."

I just placed my order with Scott over at Liberty Optics and the price was right and the product seems great. I think that range time with these scopes will be the defining factor for a lot of people....ie-repeatability, trackability, ranging on magnification. I for one, look forward to getting my scope and will not let anyones opinion sway me from getting my scope. I can't wait for my "Happy Frustration," and my frustration is in the wait time. I'm like a kid in a candy store with no money. SUCK!!!!!

Eric