I as well as most people I know have always purchased and relied on Butler Creek flip up covers to protect my investments in glass. In the past they have always worked well and reliable. I recently purchased 4 as well as a friend of mine purchased 2 totally seperate distributors and different dates. I purchased objective covers and eye covers. None of the objective covers would close, the eye covers would have to be mashed to the point you need to take the other hand and pry it open while pressing the button with the other. The objective covers wouldnt even come close to closing.
I called Butler Creek, they said sorry and we will send you a RMA. I said great then I asked will the new ones be going out right away? They said no they will have a tech look at them and it should be between 4-6 weeks. This is unacceptable to me. Granted these are like 20.00 for the pair. But the point is for 6 of 6 total between mine and my buddies all not working and they want to drag their feet for 4-6 weeks. Sorry Butler Creek you will not get any more of my business.
Anyone else been having issues with the new covers?
Im wondering if their mold has just become worn. I mean the objective covers arent even close. The numbers match for the cover and the part that slides over objective so I know that is right but we are talking about a gap that 2 layers of electrical tape and it still doesnt even start to catch. So much for what used to be a good product.
I called Butler Creek, they said sorry and we will send you a RMA. I said great then I asked will the new ones be going out right away? They said no they will have a tech look at them and it should be between 4-6 weeks. This is unacceptable to me. Granted these are like 20.00 for the pair. But the point is for 6 of 6 total between mine and my buddies all not working and they want to drag their feet for 4-6 weeks. Sorry Butler Creek you will not get any more of my business.
Anyone else been having issues with the new covers?
Im wondering if their mold has just become worn. I mean the objective covers arent even close. The numbers match for the cover and the part that slides over objective so I know that is right but we are talking about a gap that 2 layers of electrical tape and it still doesnt even start to catch. So much for what used to be a good product.